The Most Critical Challenges Facing the Logistics Industry in 2016 

  • Workshops
    Workshop One: 3PL-Customer Relationships
    Workshop Two: Logistics Focus

    What You Need to Know About Contract Logistics: Strategies for 2016 and Beyond

    The time has come when 3PLs are no longer able to squeeze the wages and benefits of warehousing associates in order to find cost savings for shippers. As we look forward, the labor market will continue to tighten, leading to higher wages for the talent and skills required to implement, manage, and run DC operations.   

    Furthermore, shippers continue to rank savings as a top three criteria for selection, putting pressure on 3PLs.  How can you drive continuous cost improvement for your clients without impacting your ROI?

    This workshop will examine leading practices and strategies to enable continued growth in third party logistics outsourcing. You’ll have the chance to discuss the opportunities and challenges of implementing new solutions.

    Attendees will also learn:

    • How new warehouse solutions can improve labor management and order accuracy
    • How non-traditional and under-utilized workers can add value to your operations
    • How technology will continue to play an important role in optimizing performance in high volume processing facilities


    Valerie Bonebrake
    Senior Vice President
    Tompkins International

    Kelly Reed
    Executive Vice President
    Material Handling Integration
    Tompkins International

    Workshop Three: Supply Chain Focus
  • Keynotes
    Beyond Transformation: Next Generation Supply Chain Metamorphosis
    Data-Driven Supply Chain and Logistics; Where’s the Industry Heading?
    Using Innovation to Drive Growth in Logistics
    Drones, 3D Printing, Robotics - Hear from Both the Users and the Makers on Why you should be Investing in these Cutting-Edge Technologies

    Demonstrations and Panel

    Company economics don’t allow for a big expenditure on trial-and-error technology.  Here's an essential guide on the latest technology game-changers.

    • Advanced Robotics: Productivity - Discover how you can adopt robotic technology in your plants and warehouses to improve productivity through pick and pack, storage and auto datamation
    • Drones: Efficiency - Get the latest updates on the more innovative drone uses including warehouse security, inventory management, and transporting goods between your DCs
    • Cognitive Analytics: Risk Mitigation - Understand how interpretation of data patterns including government agency and NGO bulletins, environmental factors and weather/event notification services, can enable a long-term mitigation strategy
    • Additive Manufacturing: Beyond Spare Parts - Uncover how you can use techniques such as fused deposition modelling and laser sintering in conventional production strategies
    • Warehouse Automation: Optimization - In the age of omnichannel get the lowdown on how you can guarantee better on-shelf availability, improve returns processing and achieve faster customer fulfilment with these tools
    • Driverless Trucks: Cost Advantage - Explore how the industry can work together to promote autonomous vehicles and counteract the driver shortage

    Interactive Roundtables

    Time to get the debate going! We challenge you and your peers to examine these technologies and discuss in more detail the real costs in each application and what the true ROI would be for your business.

    The Next Generation of Logistics and Supply Chain Talent

    Given shifting needs in supply chain, with the development of additive manufacturing, drones, IoT, machine learning analytics and more, should you be looking for a new breed of employee?

    • What are the key competencies you should be looking for in your supply chain talent? Is pure supply chain knowledge sufficient or is data analytics and tech understanding imperative?  Rate the importance of compliance expertise, sourcing knowledge, planning practices in your new recruits’ repertoire
    • Discover why tech savvy millennials are fundamental to your supply chain talent development and how you can attract them to your business. Hear how adopting strategies such as reverse mentoring, work-life balance guarantees and ensuring your organisation has a strong mission statement from the outset can engage this talent
    • Promoting diversity in your supply chain and logistics workforce: Hear from talent diversity leader Bloomberg on the ways the company are developing diversity programmes
    • Uncover the steps you can take to encourage leadership potential in the women of your workforce; two leaders from AWESOME will share how you can develop and engage women in your company in order to make them future leaders

    Case Study: The Talent Playbook for Supply Chain Leaders

    Darrell Edwards, Senior Vice President and Chief Supply Chain Officer at La-Z-Boy, will share leadership talent lessons along the dimensions of conducting a “state of the firm” talent analysis, offering suggestions to close talent gaps, and how to build a world class supply chain team.

    • Back to the future with the basics: A review of best practices with supply chain talent management
    • Putting it all together: Creating winning supply chain teams that deliver firm value
    • Forecasting talent gaps and suggested solutions for the next generation of supply chain leaders - what role will millennials have in this digitization of supply chain?

  • Logistics Track
    Focus: Technology & Logistics
    Technology-Driven Logistics Start-Ups; A Threat to Traditional 3PL Models, or an Opportunity?

    Technology-Driven Logistics Start-Ups; A Threat to Traditional 3PL Models, or an Opportunity? 

    Logistics tech start-ups widely cited by the press as ‘the Uber/Airbnb of X, Y, Z…' have gained the attention of some big names - Jeff Bezos to name but one.

    With some of these companies now valued at $100+ million, both start-ups and 3PLs evaluate the impact of technology on traditional models and debate the potential saturation of the start-up logistics market

    • Logistics start-ups: What do they have that traditional 3PLs don't? Explore what non-logistics investors see in logistics technology companies, hear from start-ups that have gained traction in the last year and debate how 3PLs need to react to react to this shift in traditional logistics
    • Missed the boat or still time to get on board? Debate whether 3PLs should still look to invest in or acquire technology start-ups, or whether their high valuations mean that a critical opportunity to get a piece of the action has been missed
    • Threat or Opportunity? Debate how to approach new technology companies: will these starts-up become major players and eat into your market share as shippers gain more choice OR should you build a network within the tech community and join the boom they are riding? Both traditional models and tech start-ups chime in



    • What's the next area of the logistics industry that will be targeted by tech start-ups?
    • Will these start-ups be a true threat to traditional 3PL models or will logistics companies simply adopt/purchase the new technology brought about by innovators, use it in a more competitive way and inspire more consolidation?
    • Should traditional 3PLs buy into tech companies early or late-stage, incubate them, or simply hire their visionaries?
    • With such high valuations, who can afford to buy these start-ups? Will it be the big logistics players, or could it be Amazon or large tech companies? What happens when valuations for them outstrip what LSPs can afford?
    • How can 3PL executives go about finding out what's coming next? What do other industries do?


    Understand the start-up market better. Learn what start-ups exist in the following areas, which pose a serious threat to your business, how fast they're growing and whether you should look to defend your business against them or invest.

    • Local Delivery
    • Drayage
    • Consolidation shipments
    • Last-Mile
    • LTL
    • Full Truckload
    • Forwarding
    • Warehousing
    Hakan Bicil, CCO, CEVA
    Jett McCandless, Founder & CEO, CarrierDirect

    David Broering, Senior Vice President, NFI Industries
    Matt Bernstein, CEO, HubTran
    Chuck Moyer, CEO, Express (an LSO company) and CLDA Board Member 
    Jason Burns, Partner and VP of Business Development, QCS Logistics and CLDA Board Member
    Redefining the Role of your Assets; Making Them Work for Your Bottom Line

    The role of assets is changing in logistics, as are the ones which are important. Explore how technology can play into renewing asset ROI.

    • The Shifting Role of Assets in Logistics. Explore how current market conditions and technology (the ecommerce boom, warehouse automation and urban logistics congestion challenges etc.) are changing the cost-benefit equation associated with your assets. Are assets still worth avoiding?
    • Re-Defining the ROI of your Assets: A look at the sharing economy, disintermediating business models and their impact on the ownership of assets
    • The Impact of Automation on the Asset Conundrum: Exploring the redefinition of owner-operator models, shifting specialization and the increased revenue it could bring
    Tommy Barnes, President, project44
    Daniel Spellman, President and COO, Neovia Logistics
    Data-Driven Logistics; How Maintaining Data Ownership Could Be the Most Important Asset to a Logistics Business

    Shippers and LSPs alike recognize the value of data. Come to terms with some of the critical challenges set to redefine the role of data in logistics.

    • Guard or Share your Logistics Data? Unravelling the Complex Issues Around your Data Strategy: Discuss the role that data plays as a valuable asset for your company. Explore whether you should look to guard it with stringent governance programs, or share it with customers to enable competitive differentiation through the provision of transparency and predictive analytics capabilities. Will commoditizing your data give you the competitive edge or leave you out to dry?
    • Are you  making the right decisions with your data? Learn how to turn your data into a true asset or revenue generator using it as driver of organic growth. Choosing a platform that will be able to generate true value from your data
    • Bridging Strategy with Technology: Transforming Logistics with Predictive Analytics. Examine the cost-benefit of predictive analytics on your operations. How to leverage training data to build machine learning into processes and tool sets and tackle key challenges in logistics; from visibility and security to automatic stock reporting and parts replacement
    Tom Sanderson, CEO, Transplace
    Jeff Thomas, CEO, Priority Dispatch
     Focus: Routes to Growth in a New Environment

    3PLs are finding themselves needing to adapt to the economic climate, new technology-based competitors, increasing shipper demands and consolidation in order to grow over the next 12 months. These changes are begging the question… how you can you grow in the current logistics market?

    This session plots the various routes towards growing your business.

    In-Organic: Mergers & Acquisitions: What's the Lay of the Land After a Banner Year?

    This section will bring together different types of buyers, 3PL executives and the shippers who will be impacted by consolidation.

    *2 SESSIONS: one for SMEs and one for Larger 3PLs* We will discuss 3PL company valuations, capital structure, deal flow, macro-economics and what 3PL entrepreneurs must do to maximize their value.

    • Get the M&A 2015/16 Lowdown: Hear detailed prices paid, who acquired who, altered market shares and PE ratios and crucially, how it will impact your market
    • Drivers to the Trends: Explore the changing demographics that have driven acquisitions and how and why those drivers will shift in the next 12 months
    • In Practice/For your Company: What's the best acquisition target for a strategic vs. PE buyer? Should you focus on asset vs. non-asset targets, geographical expansion or roll-up strategies?
    • Post-Merger: Exploring how you should manage the alignment of strategic goals and objectives; the integration of technology, the synchronization of assets and the management of people
    • The Future Landscape - Positive or Negative? Get a broad range of opinions of the future landscape and what you should be doing to prepare for a possible downturn, higher interest rates and China's slowdown
    Ben Gordon, Managing Director, BGSA
    Doug Waggoner, CEO, Echo Global Logistics
    Nikhil Sathe, CFO, GenPro
    John Anderson, Advisory Director, Greenbriar Equity
    Routes to Growth: Organic

    What's the best path to growth for your company and is it possible to achieve true organic growth? This session will explore different paths to growth and increased profit and enable you to engineer your growth strategy.

    Each of the areas below will be covered by a case study and 3PL who has succeeded in the area.

    • Growth through a specific specialization
    • Growth with a hybrid approach of organic & in-organic growth
    • Growth through vertical specialization
    • Growth by providing a tech-based service
    • Growth through expanding/specializing geographically
    • Growth by focusing on the provision of Value-Added-Services as a key differentiator
    Judy McReynolds, President and CEO, ArcBest
    Scott Dobak, CEO, Dicom Transportation Group
    Douglas Harrison, President, VersaCold
    Allan Smith, CEO, BCG Logistics
    Routes to Growth: SMEs - Growth, Challenges and Opportunities

    SMEs form the major logistics industry concentration and often have more ability to bring innovative thinking to the fore of their company than a larger 3PL. This panel explores innovation and the routes to growth an SME should take.

    • Learn from asset-heavy, asset-light and intermodal companies who are dynamic, fast-paced and high-growth on the strategies that they employed when experiencing exponential growth
    • Use expert opinion to evaluate your company's access to capital, technology & innovation, talent management, strategy, planning and what your 3-5 year outlook should be
    • Hear how SMEs can figure out what sectors are going to grow and take a bet without exposing themselves to too much risk
    Nikhil Sathe, CFO, GenPro
    Routes to Growth: VAS (Value Added Services) vs. Innovation on New Services - Where's the Profit?

    Value added services such as equipment modification, packaging, labelling, kitting, poly bagging, product bundling are old hat. So where's the next area that 3PLs can provide true value and differentiation for their customers?

    Should you be looking at the next value-added service or towards investing in providing innovative new services?

    • Gaining the Competitive Edge Through Innovation: Explore how innovating and diversifying from your core offering can create differentiation and win customers - for example, look at finding synergies in your current customer base that allow for easy entry into other industry verticals, or look at higher risk investments in related fields
    • Creating Brand Differentiation Through VAS: Explore the new areas of VAS that are proving to increase customer loyalty and allowing customers to streamline their operations such as the provision of managing online eCommerce portals alongside distribution


    Time to get the debate going! Evaluate the services below. As a 3PL, which do you think are most attractive to your customers? As a customer, which would you most like your provider to offer?

    • Integrated warehouse and transportation
    • Network optimization
    • Inventory optimization
    • Order management
    • Light assembly
    • Demand planning
    • Supply planning
    • Management of your online ecommerce portal
    Mike Bautch, President - Value Added Services, Universal
    Dave Gardner, Consultant, Nulogy
    Routes to Growth: Adapting to Shifting Models

    ROI for Shippers - Where's the Value? Exploring ROI on TMS vs. Managed Transportation vs. Hybrid Models

    As new hybrid solutions of using a transportation management system (TMS) vs. a 3PL to plan and execute shipments are emerging for shippers, how can LSPs respond and grow?

    Explore these scenarios:

    • A shipper may work with a 3PL to plan the shipments, but execute those shipments themselves locally 
    • Or a shipper may contract to have a 3PL implement a TMS and manage their transportation, but with the option of taking over transportation planning and execution in a few years
    • Or a broker may make a TMS available to customers for free, but execute those loads through their own carrier network

    Hear how new transportation solutions and 3PL business models are changing the face of shipping.  This panel will include shippers who have approached the management of their freight in this newer, hybrid, arrangement. We will also quickly review some survey based-research on this topic.

    Steve Banker, Vice President, Supply Chain Services, ARC Advisory Group
    Bennett West, SVP Supply Chain, Filtration Group
    Routes to Growth: Gaining Market Share in an eTail Environment

    Explore the impact of continuing eTail growth and what it means for logistics.

    • Make your Distribution Network a USP for your Customers: work with retailers in a collaborative and innovative way to give their customers what they want; look at the provision of dynamic pick-up points, drop-shipping, and returns to improve the agility and consumer offering of your customers
    • Reimagining the Physical Logistics Footprint; take into consideration aspects all driven by the eTail boom such as the re-evaluation of warehouse locations, industrial real-estate spend, the need for dynamic staffing and the physical alignment of distribution capabilities to fluctuations in buying behavior
    • Using Data to Drive a Customers' Supply Chain. Providing the visibility tools to give a clear view of where your customers' inventory is throughout the journey from supplier to warehouse; to store to off-the-shelf
    Egil Moller Nielsen, SVP, SmartCentres
    Chuck Moyer, CEO, Express (and LSO Company) and CDLA Board Member
    Route to Growth: Using Marketing and Business Development to Cement your Brand and Capture New Customers

    This session will share the strategies being used by successful 3PL marketers to capture new customers, retain current ones and hire the right talent to do the job. 

    • Developing a Brand that Attracts your Target Customer - Get a step-by-step guide on how to identify the characteristics and buying behaviour of your ideal customer and ensure that your entire marketing strategy aligns with this unmet customers' needs
    • Big Content, Better Exposure, Bottom Line Gains. Discover how content marketing can reach your next customer and ensure buy-in before you've even met them. Plus, hear what content and thought leadership can do for your brand… and at a fraction of the cost!
    • Driving Brand Visibility through Social Media: Learn how to be a top influencer on the logistics social terrain, reach customers, prospects, influencers, analysts and potential employees
    • The Importance of a Sales Talent Strategy which Supports your Brand: Learn how to hire the right sales teams, manage those teams and retain talent. Explore the cost benefit of hiring millennials vs. the potential challenges of managing a younger sales team. Hire the right talent to fit your growth strategy and adapt your training of teams to sell to shippers in a new logistic environment
    Joe Lynch, 3PL Sales Coach & Owner, Logistics of Logistics
  • State of the Industry Track
    Focus: Economic Drivers: What will 2016 Mean For Your Business?
    What will this year’s US Economy and Trade Agreements Mean for your Business?
    • Higher interest rates in the US and a strong dollar could destroy consumer demand.  Do you need to explore different sourcing regions, move your manufacturing, or lower the prices of products sold abroad?
    • The latest information on the biggest anticipated transportation disruptions to come:
    • 3rd Party Industrial Unrest: Should you be focussing on your sourcing strategies or rethinking your risk scenario planning to preserve your profits?
    • 200,000 Missing Drivers: Are driverless vehicles the only solution? Will driving schools really promote loyalty? Is investing recruitment schemes worth it? As a retailer or manufacturer should you be investing in your own private fleet?
    • Establish 3rd Party Financial and Technological Resiliency: What data should you be demanding from your suppliers, particular in regions of political instability to protect your business?
    • The Impact of TPP (Trans-Pacific Partnership): Get the most up-to-date  information on potential increased compliance complexity, significant sourcing pattern shifts and the repercussions of reduced tariffs
    China - The Fallen Red Dragon of Asia?

    An eft industry survey revealed that over 25% of respondents had major exposure to China. This session is a must-attend if you want to understand how China’s slowdown will impact logistics and supply chain as a whole and how you can minimize your exposure.

    • Is your business in trouble? What will be the wider impact of the China deceleration on your costs? Get ahead of the game by re-evaluating your supplier partnerships, reassessing sourcing strategies and capturing new customers
    • Time to change your strategy for this shifting Asian market? Do you simply buy and invest in companies that are doing business with Asia? Do you partner in Asia to avoid risking all of your capital? How do you acquire local knowledge?
    • Seizing new opportunities! What new markets are set to replace China as growth centers? Is Vietnam the next Asian giant with its growing urbanisation and the potential value set to come from the TPP (Trans-Pacific Partnership), which China is notably excluded from?
    Mexico - Key Cross Border Strategies for 2016 and Beyond


    As China’s dominance in offshoring manufacturing declines and Foreign Direct Investment increases - 60% of it from the US (Reuters) - Mexico is becoming a key cost competitive market.

    • Win or Lose: Calculate the cost-benefit of doing business in Mexico - What are the quick wins or re-shoring for your business? 
    • ROI: Is the investment in risk mitigation to combat violence and corruption challenges worth the benefits of proximity to the US, NAFTA and a growing middle class?
    • E-commerce - Your Slice of the Pie: Online sales are expecting to hit $13 billion by 2019, get a head start by focussing on payment methods and your distribution networks
    • Intermodal Logistics Strategies: Protecting your shipments against continued regional violence
    Tom Sanderson, CEO, Transplace
    Focus: Industry Drivers: The External Factors Influencing Your Future Strategy
    How might Amazon Continue to Threaten the Logistics Industry? Competitor or Customer?

    Amazon already have a truck fleet and a set of warehouses while rumours of an air cargo operation are rife. Amazon China have paperwork to provide ocean freight services for other companies and they are about to complete a full acquisition of a French package-delivery company.

    This session will explore the clear statement that Amazon appear to be making on their logistics intentions and just how much of a threat they pose to the logistics industry

    • Today, tomorrow? How soon will Amazon take on the likes of FedEx, UPS and USPS? Debate how soon Amazon will be able to put together the pieces of its logistics network, its truck feet and urban delivery infrastructure to compete. These companies haven’t yet made any drastic anti-Amazon moves; can Amazon really take them on?
    • Friend or Foe? Eventually Amazon may be able to offer excess capacity to other companies looking to transport its own goods. Explore how this might impact your own customer base and how you might work with Amazon in the future; will they switch from being a customer to a competitor?
    • The Data Question; as Amazon expands its eCommerce offering (to include logistics, web services, analytics, etc.), what can traditional logistics companies learn from balancing the inherent conflict of interest of commanding competitors’ data with the benefits of analytics

    In this interactive session, debate:

    How do you deal with Amazon?

    Debate how you devise a strategy to deal with Amazon and other companies who are building their own logistics operations. How you define your strategy depends on what you define Amazon as now and in the future; customer or competitor?

    Questions posed:

    • What could Amazon et al. turn into and what does this means for 3PLs and shippers?
    • How do you work with a company that now or in the future may be competing with you?
    • As a 3PL how should you react to Amazon’s business model? Should you treat them as a top tier customer or only treat them as a competitor and act accordingly?

    The audience will split into two camps; those who believe that Amazon competitor and those that think customer. The two sides will then split into groups to devise strategies on how to deal with them.

    Collaboration to Tackle Regulation; Looking at Safety of Life at Sea (SOLAS)
    • Understand the impact of verified gross mass (VGM) regulations on your business. Evaluate the terms of the regulation and why shippers and freight forwarders are concerned about readiness for the July 1st implementation date. How much industry disruption should we expect?
    • Looking to Technology for a Solution. Hear from INTTRA, the (driving force for industry collaboration on the regulation) as they explain how electronic VGMs could be the key to avoiding chaos. Explore how to use technology to reach a standard for digital documentation as well standardize the new business processes required for compliance
    • Collaboration to Achieve an Industry Standard: Hear from some of the 100+ members (who include APL, BDP International, CEVA, Damco, Hapag Lloyd, Hamburg Sud, Kuehne + Nagel) on the steps they’ve taken until now to create a strong industry force that’s ready to face disruption head-on
    Inna Kuznetsova, President, INTTRA Marketplace
    Omnichannel 2.0 - Leveraging Data and Your Suppliers to Drive Profits and Boost Customer Loyalty

    Put yourself Ahead of the Curve:  Leverage warehouse technology and your suppliers’ expertise to relieve multiple pressures on your supply chain.

    The Expansion of the Smart Warehouse

    • Bring sophistication and connection to your warehouse: Recognise the advantages of cloud based vs on-the-floor warehouse management systems including multiple data integrations, scalability and vendor delivered upgrades
    • 24 hour customer service! How wearable tech and robotics in your warehouse will revolutionize your productivity.  Examine how you can use the real-time performance data to increase your output in this fast paced environment
    • WMS analytics: 3 fresh ways to re-organize your warehouse for optimal visibility in picking operations and to enable minimal product touches. Are intelligent storage and distribution space allocation software the answer?

    Servicing the Customer through Supplier Collaboration

    • Collaboration:  Working with your suppliers to provide your customers with what they want, including dynamic pick-up points and personalization
    • Get the cold hard facts on maximizing  your suppliers’ core competencies to reduce your inventory costs and guarantee speed-to-market
    • Data sharing: Understand how collaboration of information (demand, inventory, transportation etc.) can provide visibility to your order and fulfilment options
    Jim Hourigan, COO, BuildDirect
    Onur Uranli, Director Product Care 3PL, Sealed Air
    Focus: 3PL-Customer Relationships
    Evolving Alongside the Voice of the Shipper; What do Shippers Want Now, How has this Changed and How Will their Needs Continue to Develop?

    Services are becoming commoditized, so what can you do to improve relationships with your customers and attract new ones? This session explores what truly matters to your customers from the point of view of shippers.

    Full Service Providers vs. Consolidation: Find out if shippers are leaning towards unbundling or bundling service providers and whether they want full- service logistics providers. Consequently, should you look at specialization and high quality service in one function (air freight, last mile, warehousing) or aim to position yourself as a one-stop shop?

    • VAS vs. Innovation and New Services: Weigh up whether to expand your value added services or invest in innovation to provide a more diversified service portfolio
    • Improving The Sales Process: Hear what shippers are doing to better align the communication between procurement and supply chain teams in their organizations; look at the challenges your customers face internally when dealing with a 3PL contract
    • Vested: A pipe dream? Uncover why 45% of shippers (according to the eft 3PL industry survey) don’t see their logistics providers as strategic partners. Find out what can be done to promote better working relationships and mutual gains
    John Wagner, Chief Customer Officer, Wagner Logistics
    Todd Johnson, CCO, JDA Software
    Supply Chain and Logistics Liability and Risk Allocation; Working Collaboratively to Balance Relationships and Risk

    In eft’s recent 3PL Industry Survey, almost half of respondents indicated that their customers are looking to unload too much risk on them.

    With the rise in commoditized services in logistics, competition to win business from shippers has created an uneven situation in which the 3PL party, by and large, is more exposed to risk than shippers. This session will explore how to resolve the situation.

    • Sharing the Risk: Find out how to avoid challenges at contracting stage to gain an even liability split that allows theft, loss, supply and demand fluctuations to be handled effectively
    • Work with External Partners to Reduce Costs. How insurance companies can help create a fair contracts and promote long-term collaborative relationships that reduce costs and risk as well as prevent either party from either demanding more or not meeting original terms
    • Real World Examples of Success. Hear examples of from logistics companies and shippers who have developed relationships with insurance providers in order to create specific products to help manage the risk load

    Interactive Polling Questions

    When it comes to allocating risk, what is the usual division?

    • 100% LSP
    • 25% customer 75% LSP
    • 50% customer 50% LSP
    • 75% customer 25% LSP
    • 100% customer

    To LSPs: Do you find risk allocation to be a challenge for your relationship with customers?

    • Yes - customers are looking to unload too much risk on us
    • Yes - we have difficulties with our insurers covering additional risk on loads
    • No - taking on-board risk is part of our business strategy
    • No - customers don’t unload any risk on us
    Bob Walters, CEO, Freight Management, Inc
    C-Level Executive, TBC, BDP International
    3PL-Customer Case Studies; Collaborative Relationships in Practice

    Hear the in-practice steps towards creating true working partnerships between shippers and 3PLs, exploring how both sides of the industry can collaborate on logistics outsourcing relationships

    • Exclusive case-studies will be presented outlining different types of 3PL-customer relationships, demonstrating how cutting-edge 3PLs are achieving success through driving positive relationships with their customers
    • Understand how you can guarantee long-term commitment by working together to develop KPIs that are mutually beneficial; foster characteristics such as trust, mutual respect and transparency
    • What are the latest and best tools on the market to manage costs?As shippers face tough times in managing transportation cost in current climates, explore what can be done from a tools and technologies standpoint to minimize your spend
    Henriette Hallberg Thygesen, CEO, Damco Americas
    Michael Gardner, President & CEO, Kane Is Able
  • Supply Chain Track
    Focus: Your Roadmap to Supply Chain’s Data Driven Transformation

    The fastest growing companies in your space are data driven - how can you prepare for this seismic transformation?

    Session: Smart and Intelligent Data: The Biggest Weapon in your Supply Chain
    • IoT Implementation: Cost-effective strategies without wholesale re-investment into your back-end systems.   See how you can use APIs to bridge new IoT applications with legacy ERP
    • Scaling Up: Discover the most profitable applications of IoT in your supply chain. Learn about:
    • Predictive Maintenance: Define your spare parts logistics strategy through integrated sensor technology
    • MEMS (Micro Electro-Mechanical Systems) in your warehouses to guarantee quality assurance
    • Real-Time Performance Measurement Sensors: Ensure LSPs and suppliers are complying with your operating standards
    • Next-Level: Redefining your IoT strategies. Learn from technical experts on the advanced limitations of IoT so you can plan for distant object control, contextual awareness and future automation
    Randy Eck, Director of Supply Chain Technology and Solutions, Intel
    Session: Digitalizing your Supply Chain through Prescriptive Analytics and Machine Learning

    With supply chain a traditional physical business, what part will it play in this new digital age and what are the key ways to couple strategy with these technological advancements, such as prescriptive analytics?

    • Use prescriptive analytics to simulate multiple supply chain scenarios and make transformative recommendations - from where and how to source materials to optimizing production
    • Managing your Risk: Rapidly analyze multiple variables across the supply chain system with cognitive analytics. Understand how interpretation of data patterns including government agency and NGO bulletins, environmental factors and weather/event notification services, can enable a long-term mitigation strategy
    • Uncover hidden value in your S&OP processes through demand contextualization and new product performance predictability delivered by machine learning

    Case Study: Cracking the Bullwhip - See how Demand Variation Affects the Supply Chain

    Hospital census, clinical practice, seasonality and demographics cause changes in demand, each affecting your supply chain. The outcome is costly - inadequate ordering means you don’t have the supplies you need, while excess ordering means you have inventory you don’t need, tying up financial resources.  In this presentation:

    • See how you can learn to predict patterns and trends in your usage, such as the common triggers for reactive replenishment, the right time to reorder and how much, the difference between common variation and special variation with the right data and analytics
    • Master how you can detect and predict trends in your demand patterns
    Steve Thompson, Director, Strategic Solutions, Cardinal Health Integrated Logistics Services
    Session: Data Security and Outsourcing: Risk and Reward?

    Data security and liability are costing upward of $400 billion but do you really want to let someone else be the owners of your most valuable asset? Don’t miss this session if you want a robust defence strategy.

    • Risk Management: Should you be outsourcing your customer centric data? Get the lowdown on how you can alleviate risk issues surrounding data hacking and establish who should take responsibility
    • Hybrid Model - the best way forward? Debate the challenges and opportunities of outsourcing your data - cost efficiency vs knowledge specialization vs security
    • Protect your business today! Find out internal initiatives, you should be implementing to mitigate the risk, such as multifactor authentication and centralised applications to protect  your business
    • Avoid flawed data governance programs that impact cost reduction goals by engaging senior executives and securing their sponsorship
    Session: The Evolution of the CSCO in the Digital World - From Physical Task Master to Number Cruncher
    • Will the role of the CSCO evolve into a CSCTO (Chief Supply Chain Technology Officer) or even a CDO (Chief Data Officer)? Understand why developing your technical competencies is a must for 2016 and beyond
    • What is a data scientist and do you really need one to drive value in your supply chain?  See how their mastering of statistics can enable network optimization through geo spatial data, reduce supply chain exposure to risk through multiple regression analysis and develop your data mining strategy
    Fred Hartung, VP SC Solutions and Global Logistics, Jabil
    Focus: The Strategic Supply Chain - People, Process and Technology
    Session: CSR: Engage with Social Change to Drive Customer Loyalty and Improve your Bottom Line

    Corporate Social Responsibility (CSR) is guaranteed to play a prominent role in the supply chain agenda this year, especially due to piquing public interest in company sourcing practices and the provenance of their goods.

    • With potential future legislation on the horizon, which will ultimately mandate CSR reporting, get the lowdown on how can you drive cross-business collaboration to promote visibility across your supply chain
    • What’s the minimum investment in CSR you need to protect your brand reputation and benefit your stakeholders? Identify which areas can add both business and community value
    • The Ethical Supply Chain: How can your business prepare for the potential introduction of the End Modern Slavery Act? Examine practical steps you can undertake to improve supplier monitoring and avoid detrimental compliance challenges
    • Examine how working closely with NGOs and third-party auditing programs can address sourcing issues and help you achieve your goal of conflict-free products

    Interactive - Harvard Style Debate

    The audience will be split in two to take part in this debate. One group will be speaking in favour of the motion, and one against, and will have 10 minutes in which to prepare. Each group will then present their key points to the opposition, from which 5 questions will be permitted.

    The motion is as follows:

    “There is no need for increased investment in CSR”

    Session: S&OP - What is Holding you Back?
    • The power of SCM leadership: Get top tips on engaging the board to make your S&OP vision a reality
    • Reach your S&OP maturity goals - How you can enhance the end-to-end supply chain visibility and collaboration internally and with external partners
    • Change management and education - Key success factors to enable continuous S&OP improvement
    Jaro Caban, CPN Supply Chain, Cargill
    Session: Aftermarket Services: The Cornerstone of Optimal Customer Experience

    The world’s largest manufacturer of earth moving machines, Caterpillar, will provide a high-level case study examining the modernisation of aftermarket support to the heavy equipment industry.

    • Find out the role of innovative technologies such as 3D printing, especially for machines in a high up-time environment
    • Understand advanced supply chain engineering programs designed to improve inventory turns while maintaining best-in-class aftermarket parts availability to Caterpillar's global dealers and customers
    • See how Caterpillar use their integrated global DCs and dealership network to source globally for parts in real time and ensure high levels of service even in remote job sites
    Barbara Hodel, Parts Distribution Director and Don T Jones Director, Global Parts Supply, Quality and Packaging, Caterpillar
    Session: Cutting Costs - The How and The Where


    • Get the latest innovative strategies to accelerate cash flow such as next-level customer collaboration or establishing loans with contract manufacturers
    • Discover the hidden treasure in supply chain by avoiding high cycle inventories, idle ‘just in case’ capacity and buffer stock
    Tonet Rivera, SVP Global Supply Chain, Mead Johnson Nutrition
    Session: Strategic Alignment: Using Metrics to Avoid a Performance Black Hole

    Change is imperative if your supply chains are going to keep up with today’s fast changing customer demands and this change must be aligned to overall business strategy.

    Just how do you translate and align the strategy and KPIs into operational measurements that positively affect ROI?

    Use this session to:

    • Uncover how metrics can be built-in to support the desired supply chain effectiveness, response rate, and customer satisfaction.
    • Guarantee that your innovative process improvements support the desired ROI
    • Master what is involved in creating a metric hierarchy to increase vertical transparency for faster diagnostics ability when things go wrong
    • Provide needed alignment when multiple functional areas, or supply chain partners, are all working the same issue
    Cynthia Kalina-Kaminsky, Ph.D. President Process & Strategy Solutions, PLLC

Industry Endorsements & Testimonials For 3PL Summit

  • Toyota

    "Great opportunity to open my thoughts for new ways to look at our business."

    - Neil Swartz, VP/GM, Toyota
  • ShipHawk

    "Awesome event with great access to high level decision makers. Well organized and thought out. Excited for next year."

    - Jeremy Bodenhamer, CEO, ShipHawk
  • generalcable

    "Good overview of current & future state of the Logisitics & Supply Chain world.  Great opportunity to interface with senior leaders of many of the premier companies in the field."

    - Gregory Hughes, VP Sourcing & Supply Chain Latin America, General Cable Corporation
  • 3pllinks

    "I found  the event to be very useful and well worth attending. Met a lot of interesting people and have developed many business contacts which will serve me well in the future. I will definately attend next years event."

    - Wally Grossi, President & CEO, 3PL Links Inc

    "It was very well planned and organized forum. Great content, well planned logistics, good level of attendees, right size."

    - Inna Kuznetsova, President, INTTRA Marketplace, INTTRA
  • flexco

    "This event was a great chance to have some additional perspective. Coming back energized and ready to engage things that have been just drifting along."

    - Harald Jablonski, Director Global Supply Chain, Flexco
  • McGowan Corporate Real Estate Advisors

    "This is a premier conference for those who interested in logistics outsourcing."

    - Kevin McGowan, President, McGowan Corporate Real Estate Advisors
  • Sabath supply chain consultants, inc

    "Best audience, best content of any supply chain conference"

    - Robert Sabath, President, Sabath supply chain consultants,  inc
  • Carrollco

    "Excellent forum for more progressive thinking in 3rd party logistics space than is common for our industry!  Enjoyed the entire conference and made great, new connections."

    - Michele Carroll, President, Carrollco Marketing Services
  • UniGroup

    "Excellent networking opportunities"

    - Bryan Davidson, Director - Procurement, UniGroup
  • Best Food Service

    "Fantastic opportunity to make connections within the industry. Also, good time to hear from the different perspectives of shippers, carriers, and 3PL's regarding the industry and it's future."

    - Greg Orlando, Logistics Manager, Best Food Service

2016 Sponsors

Charter Sponsor

  • JDA

Gold Sponsor

  • project44

Silver Sponsors

  • Echo
  • HCL-sq
  • Kronos-sq
  • Nulogy
  • Sealed-Air
  • syncreon

Bronze Sponsors

  • HubTran
  • Lanetix
  • PINC
  • RevenovaTMS

Lanyard Sponsor

Delegate Bag Sponsor


Exhibition & Meetings Sponsors

Got a question? Get in touch below!

Sophie Farrow

Sophie Farrow

Project Director
+1800 814 3459 x7587 (US)
+1866 996 1235 ex.7587 (CAN TF)
+44 (0) 207 375 7587 (Global)

Sarah Reynolds

Sarah Reynolds

Project Director
+1800 814 3459 x7243 (US TF)
+1866 996 1235 ex.7243 (CAN TF)
+44 (0) 207 375 7243 (Global)