14th Annual North American 3PL Summit & Chief Supply Chain Officer Forum June 21-23, 2016 | Radisson Blu Aqua, Chicago
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The Most Critical Challenges Facing the Logistics Industry in 2015 - What's set for 2016?

To take part in the 2016 edition, get in-touch! Haley Garner, Research Director, hgarner@eft.com


 

Sessions are compiled through a comprehensive research program aimed at understanding the key challenges and opportunities in the industry.

Timings for flight booking purposes:

  • June 16th - 1pm - 5:30pm (welcome drinks start at 5:30pm)

  • June 17th - 8:30am - 6:00pm (The Logistics and Supply Chain Industry Gives Back Charity Celebration and Party from 6:00pm)

  • June 18th - 8:30am - 2:00pm

3PL Summit Timings

→ Click here to download the PDF →

Day 1: June 16th
Times eCommerce, Consumer Delivery and the New Logistics Economy - Pacific 1&2 Times Workshops - Choose between 3 Executive Workshops
1:00-1:30

Chairman Opening

David Sparkman, Founding Editor of ACWI Advance, the newsletter of the American Chain of Warehouses Inc. and Columnist with Material Handling & Logistics magazine

1:00-1:30 Chairman Opening
1:30-2:00 Getting everything from A to B no matter where B is

Jeff Thomas, President and CEO, Priority Dispatch
1:30-5:30
  • Workshop Two: USING SCOR® FOR SUPPLY CHAIN DESIGN, METRICS, & PROCESS IMPROVEMENT
    • Rich Sherman, Founder & CEO, Gold & Domas Research (Author of Supply Chain Transformation: A Practical Roadmap to Best Practice Results, Wiley, 2012)
    • Bob Sabath, President, Sabath Supply Chain Consultants Inc.
  • Workshop Three: The Contracting Trap
    • Kenneth B. Ackerman, CEO, KB Ackerman
    • Steve Harmon, MD, Spartan Logistics
  • Workshop Four: Next Generation Re-Shoring Strategy
    • Dr. Steve Brady, CEO, Supply Chain Innovations Today
2:00-2:30 Tackling the same-day challenge

Steve Howard, President, Esquire Express
2:30-3:00 Coffee Break
3:00-3:30 Positioning Yourself as a Preferred Provider – Large, Mid-sized or Small

Tom Jowers, COO, ADL Delivery
3:30-4:00 The Last Fast Mile

Chuck Moyer, CEO, Express Courier
4:00-4:30 How Uber is changing Urban logistics

Chris Taylor GM Chicago, Uber
4:30-5:00 eCommerce

Bill Wascher, CEO, Seko Logistics
5:00-5:30

Panel Discussion-The Future of eCommerce and Consumer Delivery

Onur Uranli, 3PL Business Director, Sealed Air

Bill Wascher, CEO, Seko Logistics

Chuck Moyer, CEO, Express Courier

Steve Howard, President, Esquire Express

Jeff Thomas, President and CEO, Priority Dispatch

David Sparkman, Founding Editor of ACWI Advance, the newsletter of the American Chain of Warehouses Inc. and Columnist with Material Handling & Logistics magazine

5:30pm onwards Welcome Reception: Open to all pass types

Day 2: June 17th
Times Caribbean/Caspian Baltic/Bering Adriatic/Aegean Times Pacific 1&2 Pacific 3
l8:30-9:15 THE RETAIL TIDAL WAVE AND THE IMPACT ON THE 3PL INDUSTRY - Atlantic Ballroom

Jim Tompkins, CEO, Tompkins International
9:15-9:30 Choose your session
9:30-10:00

The changing consolidation landscape of 'the logistics industry

Ben Gordon, MD, BGSA
Doug Waggoner, CEO, Echo Global Logistics
James Welch, CEO, YRCW

John Hextall, CEO, Kuehne + Nagel North America

The Gartner Magic Quadrant-Europe vs. North America-How do 3PLs line-up?

Greg Aimi, Director of Supply Chain Research, Gartner

Marketing Your 3PL:  Don’t ‘Message’ Your Market, Engage Your Customers!


Michele Carroll, Carrollco Marketing

Rock Magnan, COO, RK Group

David Eastman, VP Client Solutions, Shippers Warehouse

9:30-10:00 Supply Chain Excellence in the Digital Age

Reuben Slone, SVP of Supply Chain & Logistics, Walgreens
The New eCommerce-immediacy of delivery as a business model disruptor

Tom Craig, President, LTD Management
10:00-10:30 Customer Case Study: Oracle and Expeditors

Jose Ubeda, SVP, Expeditors
Kurt Doelling, VP SC, Oracle
  10:00-10:30 Beyond Supply Chain Management: The Smart Supply Network 3.0

Rich Sherman, CEO, Gold & Domas
The New eCommerce-immediacy of delivery as a business model disruptor Cont'd

Scott Spata, VP Direct Fulfillment, Home Depot
10:30-11:15 Coffee Break
11:15-12:15 Megatrends in Logistics

Brad Jacobs, CEO, XPO Logistics

The role of innovation and new generation technology to move up the logistics value chain

Jett McCandless, CEO, Carrier Direct
Chris O'Brien, CCO, C.H. Robinson
Tom Madine, CEO, Worldwide Express
Doug Waggoner, CEO, Echo Global Logistics

Inna Kuznetsova, President, INTTRA Marketplace

Andy Souders, Senior Vice President, Products and Strategy (Moderator)

Driving growth in mid-sized logistics companies

Jon Saunders, VP Finance, Polaris Transportation
Robert Nathan, CEO, LoadDelivered
Evan Armstrong: Armstrong and Associates
Nikhil Sathe, CFO, Genpro
11:15-12:00

Visibility

Nancy Marino, 
Partner, Columbus Consulting

The New eCommerce-immediacy of delivery as a business model disruptor Cont'd

Jim Hourigan, COO, BuildDirect
12:00-12:30 IOT -The Future of Connected Devices

Michael O'Brien, Director Supply Chain, Verizon; moderated By: Luis Erana, Global President, Technology, Exel/DHL Supply Chain
The New eCommerce-immediacy of delivery as a business model disruptor Cont'd

Sheila Taylor, VP Logistics Sam's Club and Kevin X. Jones, VP Inbound Transportation, Walmart
12:15-1:30 Lunch
1:30-2:15 Can Augmented Reality truly change how warehouses are run?

Katrin Zeiler, Senior Project Manager, Trend Research, DHL Customer Solutions & Innovation

Building a $50 Billion Logistics Company 

Scott Malat, Chief Strategy Officer, XPO Logistics

The Next Wave – Where Disruption and Supply Chain Innovation Converge

Steve Sensing, President, Ryder Global Supply Chain Solutions
1:30-2:15 Culture of Quality: Accelerating Growth & Performance in the Enterprise

Laurel Nelson-Rowe, CQIA: Managing Director, ASQ
Pat Lalonde, Former SVP Supply Chain, CareFusion &
Bruce Rogers, Chief Insights Officer, Forbes Media
Supply Chain & You-Career Paths, Talent Management & Rising up the Ranks

Art Mesher, Ex CEO, Descartes
Dr Corey Billington, Founder, e3 Associates
Crag Adkins, Ex Amazon, Zappos
Jim Eckler, Ex COO,Health Shared Services
Mike Mayoras, Ex CEO, Red Prairie
2:15-3:00

The Future of Augmented Reality and Automation in Warehouse Logistics

Katrin Zeiler, Senior Project Manager, Trend Research, DHL Customer Solutions & Innovation

Stuart Mason, Director, Building Engineering, Global Leader, Industrial Sector, AECOM Industrial

Chris Saynor, CEO, eft

From Tactical to Strategic: How 3PLS are Closing the Technology Gap

Todd Johnson, GVP, Third-Party Logistics, JDA Software

 

 

 

The Logistics Tech Start-ups Looking to Shake-up the Industry

Jeremy Bodenhamer, CEO, Shiphawk
Jon Asher, CEO, Milezero
Laura Behrens, CEO, Shippo
Reham Fagiri, CEO, Aptdeco
Scott Rafer,Advisor, Technicolour 

Dr. Zvi Schreiber, CEO, Freightos

2:15-3:00

Strategic Alignment: Honing the Art of People and Process

Cynthia Kalina-Kaminsky,President, Process & Strategy Solutions

The State of the eCommerce Fulfillment Industry

Timothy M. Lee, Vice President of Global Strategy/Greater China, SP eCommerce
Jeff Zisk, Entrepreneur / Advisor to several large family private equity firms
Todd Miller, Principal, Sterling Partners
Bruce Welty, Chairman and CEO, Quiet Logistics
Jeffrey Unger, Founder & CEO, G2 Capital Advisors
Ron Lentz, Managing Director, G2 Capital Advisors
3:00-3:45 Coffee Break
3:45-4:15 Turnaround Management: Creating a culture of innovation within a logistics organization (45 mins)

Tom Sanderson, CEO, Transplace
Stephen Fraser, MD, Barrington Capital Partners
Tom Escott, President, President, Hudson Logistics
Click and Collect-The North American Solution?

Egil Moller Nielsen, SVP eCommerce, SmartCentres
The View from Washington: Key Legislative, Regulatory Issues for Logistics

Randy Mullet, VP Government Relations, Con-way
3:45-4:30 M&A Supply Chain Strategies

Larry Hartley, SVP Supply Chain, Office Depot

Women in Logistics:  Leaning In, Looking Up and Making a Difference

Adrianne Court, CHRO, Transplace
Kelli Saunders, CEO, Morai Logistics

Wendy Wadas, Senior Director of Customer Service and Supply Chain, Morton Salt

Claudia Knowlton-Chike, Global Logistics

Andrea Hargrave, USG


Michele Carroll, CEO, Carrollco Marketing
Inna Kuznetsova, President, INTTRA Marketplace

4:15-4:45

Value Added Services and Technology: A Growth Opportunity for 3PLs

Jason Tham, CEO, Nulogy

The State of Online Freight Sales: The $6.7 trillion dollar market opportunity

Dr Zvi Schreiber, PhD, Freightos CEO

 

 

Customer Case-Studies: Unyson and Ascena Retail Group Case-study

Erin Atherton, VP Supply Chain Solutions, Unyson
Debbie Ryan, VP Global Transportation & Logistics, Ascena Retail Group Inc.
4:30-5:00

 

Supply Chain & You-Career Paths, Talent Management & Rising up the Ranks

Tim Stratman, Former President of RRD Direct & President, Stratman Partners
Mike Fleming, VP Global Integrated SC, Johnson Controls
Judy Clark, Senior Vice President Food Away From Home Sales & Marketing, Bay Valley Foods
Paul Matthews, Chief Supply Chain Officer for Topco Assoc.

4:45-5:15

New Innovative Business Models Challenging the Logistics Norm - Atlantic Ballroom

Chris Taylor, GM Chicago, Uber
Robby Nathan, CEO, LoadDelivered
Drew McElroy, CEO, Transfix
Karl Siebrecht, CEO, FLEXE
Phil Guindi, VP Product Management, Shipwire

Casey Fisher, Managing Director, Australia and New Zealand, CEVA Logistics - Moderator

5:15-5:30 3PL Awards
5:30-6:00

Retail, Manufacturing and Logistics-What does the future hold? - Atlantic Ballroom

Brad Jacobs, CEO, XPO Logistics

Marcelo Wesseler, CEO, SingPost eCommerce

John Hextall, CEO, Kuehne + Nagel North America

Larry Hartley, SVP Supply Chain, Office Depot

Juan Nava, Head of Supply Chain, Triumph

Paul Matthews, CSCO , Topco Associates

6:00pm onwards Charity Gala and Awards Celebration

Day 3: June 18th
Times Caribbean/Caspian Baltic/Bering Pacific 1&2 Pacific 3
8:30-9:00 How did you get into the industry? - Atlantic Ballroom

Richard Sherman, CEO, Gold & Domas
9:00-9:30

Implementing a Control Tower to Optimize your Transportation Network

Ryan Bloor, Logistics Services Director, Celestica

eCommerce in Asia

Marcelo Wesseler, CEO, SingPost eCommerce
Intelligent Analytics-How to Drive Ongoing Business Value

Richard Sharpe, CEO, Competitive Insights
CSR & Supply Chain Sustainability

Shauna Leis, Global Supply Chain Operations Senior Manager, Lexmark
9:30-10:00

Logistics are commoditized, so what next? The quest for real VAS and drivers for growth

John Carr, CEO, MIQ Logistics
Jason Tham, CEO, Nulogy

Michael Fahy, President, syncreon Technology

Allan Smith, CEO, BCG Logistics

Steve Sienkiewicz, SVP Sales, Toll Global Forwarding

UPS Freight Presentation

Tod Webster, President Transportation Management, UPS Freight
Intelligent Analytics Cont'd

David Wilkins, Vice President Contracts and Supply Chain, Raytheon Company
CSR & Supply Chain Sustainability Cont'd

Justin Dillon, CEO and Founder, Made in a Free World
10:00-10:30 Logistics are commoditized, so what next? The quest for real VAS and drivers for growthCont'd Social Media and Managing the Logistics Conversation

Bobby Harris, CEO, BlueGrace Logistics
Intelligent Analytics Cont'd

David Legler, Director, Global Supply Chain Materials Management, Hospira
Warehousing Deep-dive-what works, what doesn't? ROI, Tech and Reimaging Warehousing Business Models

Steve Banker, Director, ARC Advisory Services
10:30-11:00 Coffee
11:00-11:30 Parcel and small package delivery-where is the market headed and what can LSPs gain from this marketplace?

John Costanzo, President, Purolator
The Logistics Service Provider Mid-Market Community

Tom Finkbiner CEO Tiger Cool Express
H. Timothy Bolte​,​  Chief Ventures Officer, BDP International
Greg Sanders, EVP, Redwood Logistics
Nikhil Sathe, CFO, Genpro

Intelligent Analytics Cont'd

Gopalakrishnan V K Gopal, Chief Marketing Officer & Head of Partner Business, Entercoms

Philip Wahl, Senior Director, Entercoms

Supplier Risk Management

Fred Hartung, VP SC Solutions & Global Logistics, Jabil Circuit
11:30-12:00

 

eCommerce and the Role of the 3PL

Phil Corwin, VP of Sales and Marketing, OHL

Intelligent Analytics Cont'd

David Legler, Director, Global Supply Chain Materials Management, Hospira Gautam Grover, VP, Logistics Services, US Foods Richard Sharpe, CEO, Competitive Insights Gopalakrishnan V K Gopal, Chief Marketing Officer & Head of Partner Business, Entercoms

Supplier Risk Management Cont'd

Neil Swartz, Vice President and General Manager for North American Parts Operations, Toyota Motor Sales USA & Don Hnatyshin, CPO, Jabil
12:00-12:30

IoT and M2M-from visibility to fulfilment, how it can change the world of logistics

Kirk Serjeantson, CIO, Dicom

  Supply Chain Optimization

Kehat Shahar, VP of Supply Chain Planning, SanDisk

12:30-1:30 Lunch
1:30-2:00 Closing Remarks

 

June 16th Sessions

1 - 5pm AFTERNOON WORKSHOP SESSIONS

Session One: eCommerce, Consumer Delivery and the New Logistics Economy
Read more
Session Two: USING SCOR® FOR SUPPLY CHAIN DESIGN, METRICS, & PROCESS IMPROVEMENT
Read more
Session Three: The Contracting Trap
Read more
Session Four: Next Generation Re-Shoring Strategy
Read more

3PL Summit CSCO Forum

3PL Summit Agenda

June 17th-18th Sessions

June 17th, 8:30AM - Keynote: The Retail Tidal Wave and the Impact on the 3PL Industry

In the wake of Alibaba’s incredible demonstration of the success of marketplaces, Wal-Mart’s continuing evolution and Amazon’s continuing innovation; a shift in commerce is taking place. This shift is brought about by evolutions in Technology, Globalization, and Supply Chain, and it will affect all aspects of commerce and the 3PL industry. I call this shift, A Tidal Wave.

In his groundbreaking presentation, CEO and supply chain expert Jim Tompkins answers the question many are left wondering about “Alibaba/Walmart/Amazon: What’s the big deal and how will it impact the 3PL Industry?” Tompkins will lay the groundwork for understanding the Tidal Wave and will also reveal the six key elements to “riding” the tidal wave all the way to 3PL success.

Tompkins is changing the lens for how the U.S. views the retail Tidal wave... Attendees will leave this session with a newfound understanding of role forward for 3PL’s and what they must do to ride this giant wave.

Speaker:
Jim Tompkins, CEO, Tompkins International

June 17-18th eCommerce, Consumer Delivery and the New Logistics Economy

June 17th, 4:45 - 5:15 - New Innovative Business Models Challenging the Logistics Norm

Chris Taylor, GM Chicago, Uber
Robby Nathan, CEO, LoadDelivered
Drew McElroy, CEO, Transfix
Karl Siebrecht, CEO, FLEXE
Nate Gilmore, VP, Shipwire

June 17th, 3:45 - 4:15 - Click and Collect - The North American Solution?

Egil Moller Nielsen, SVP eCommerce, SmartCentres

June 17th, 4:30 - 5:00 - Rapid Rise of On Demand and the Implications of E-commerce Companies

The On Demand Economy is revolutionizing consumer and business behavior in cities worldwide. In cities like San Francisco, it is bridging the gap between real world services and instant results. What will the rapid rise of On Demand mean for consumers? What are the implications of small businesses owners and large retailers? What will happen to the grocery store and the corner market in the future? Who will get killed by convenience? Sunil Paul will discuss the costs and opportunities of On Demand and how businesses and consumers will adapt to this new world of instant gratification. 

Sunil Paul, Founder, Sidecar

June 18th, 11:00 - 11:30 - Parcel and small package delivery - where is the market headed and what can LSPs gain from this marketplace?

John Costanzo, President, Purolator

June 18th, 9:00 - 9:30 - eCommerce in Asia

Marcelo Wesseler, CEO, SingPost eCommerce

June 17th-18th Technology - Threat, Disruptor and Differentiator to the Logistics Industry

June 17th, 11:15am - 12:15pm - The role of innovation and new generation technology to move up the logistics value chain

  • Hear from new, asset-light, technology driven logistics providers on their success, what their customers saw in them, and how they see their role in the industry developing
  • Debate the threat of tech-driven LSPs on traditional industry providers
  • Find out whether traditional logistics providers need to adopt a more tech-savvy approach to continue to compete
  • Discuss the future of tech-enablement, what does the future have in store? and how far can tech go to resolve critical logistics challenges?

Jett McCandless, CEO, Carrier Direct
Chris O'Brien, CCO, C.H. Robinson
Tom Madine, CEO, Worldwide Express
Rick Jordan, SVP Logistics, Panalpina
Doug Waggoner, CEO, Echo Global Logistics

June 17th, 1:30pm - 2:00pm - Can wearable technology truly change the logistics landscape?

  • From visibility to picking and packing, can augmented reality truly benefit logistics companies, manufacturers and retailers alike?
  • How can wearable technology help improve driver safety?
  • Hear from logistics companies currently trialling augmented reality in their warehouses - find out why they chose to pursue this cutting-edge technology, what their experience has been and where they see it headed
Katrin Zeiler, Senior Project Manager, Trend Research, DHL Customer Solutions & Innovation

June 18th, 12:00pm - 12:30pm - IoT and M2M - from visibility to fulfilment, how it can change the world of logistics

  • What is M2M and the Internet of Things? Learn about the potential behind M2M and IoT - how they can tackle key challenges in logistics ranging from visibility and security to track and trace and beyond towards automatic stock reporting, parts replacement, etc.
  • Uncover the strategic aspect of M2M - is it something customers are going to be demanding? What do you need to know about this technology to stay with the competition?
  • Hear a case study on the successful implementation of an M2M/IoT system, learn about what this system is achieving for the company, and how this is playing into their overarching strategy.

Kirk Serjeantson, CIO, Dicom

June 17th-18th Survival, Growth and Leadership in the Small to Mid-sized Logistics Community

June 18th - 11:00am-11:45am - The Logistics Service Provider Mid-Market Community

  • Join 1 carrier, 1 shipper and 1 3PL in the ‘mid-market’ range to discuss the state of the mid-market community.
  • What is the role of mid-market players in the logistics industry today? what are mid-market shippers looking for? What are mid-market 3PLs able to provide? What are mid-market carriers able to achieve?
  • Debate the challenges and opportunities mid-market companies are facing against in terms of being able to provide tech-drive solutions, being nimble and responsive to market changes, the requirement of less and less overhead to achieve success

Tom Finkbiner CEO, Tiger Cool Express
Richard J. Bolte, Jr., Chairman & CEO, BDP International
Greg Sanders, EVP, Redwood Logistics
Nikhil Sathe, CFO, Genpro

June 17th - 11:15am - 12:15am - Driving growth in mid-sized logistics companies

  • Join 1 asset-based, 1 non-asset based, 1 warehousing and distribution, 1 last mile delivery company to discuss growth in the mid-sized market.
  • Find out where these companies are driving organic growth, what type of innovation and strategies they’re able to use to compete with bigger players in the industry
  • Explore the potentials behind inorganic growth - turning a mid-sized company into a bigger player on the market, or exploring opportunities with private equity, acquisition from leading companies and mergers with mid-market peers, what’s the right course of action?

Jon Saunders, VP Finance, Polaris Transportation
Robert Nathan, CEO, LoadDelivered
Evan Armstrong: Armstrong and Associates
Nikhil Sathe, CFO, Genpro

 

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June 17th-18th Finance and Consolidation in the Logistics Ecosystem

June 17th, 9:30am - 10:30am - The changing consolidation landscape of the logistics industry

  • Get updated on the latest changes in the logistics industry as it consolidates. Find out from some of the major movers and shakers on their moves, motivations, and perspective on future inorganic growth
  • The Private Equity perspective - understand the motivations and objectives of PE, what PE can do for your logistics company, and how they’re playing a role in the changing landscape of the industry
  • The Strategic Buyers Perspective - from expanding service offerings to inorganic growth, finding out what strategic buyers are looking for beyond 2015
  • Growth winners - hear from some of the organic-growth driven winners of 2014, and find out how they’ve achieved this growth, and what it means for logistics as a marketplace

Ben Gordon, MD, BGSA
Doug Waggoner, CEO, Echo Global Logistics
James Welch, CEO, YRCW

John Hextall, CEO, Kuehne + Nagel

Tom Sanderson, CEO, Transplace

June 18th, 11:00am - 11:30am - The 2015-2016 Financial Landscape - Market perspective, and the state of finance in the coming year

  • Gain insight into the 2015-2016 North American and Global economy
  • Which direction are interest rates going?
  • Which markets are showing growth potential?
  • Is economic growth likely to continue beyond the next year?
  • Gartner presents its Magic Quadrant broken down into Global, North America, Europe and Asia - gain a complete picture of the global 3PL industry and understand what European and Asian 3PLs are achieving, and what they mean for North America

Kyle Sauers, CFO, Echo Global Logistics

June 17th, 9:30 - 10:00 - The Gartner Magic Quadrant - Europe vs. North America - How do 3PLs line-up?

Greg Aimi, Research Director, Gartner

 

June 17th-18th How do you Market a Logistics Service Provider in a Commoditized Reality?

June 17th - 9:30am - 10:00am - 

  • Marketing Your 3PL:  Don’t ‘Message’ Your Market, Engage Your Customers!
  • Debate marketing budget allocations - how can you ensure you’re reaching where your customers are vs. where you hope them to be?
  • Are your services truly different from those of your competitors? Discuss differentiation and explore how to truly make your organization come across differently to customers
  • Aren’t all logistics companies the same? If we can accept that the industry is commoditized, where is growth going to come from? How far will consolidation go?

Michele Carroll, Carrollco Marketing

June 17th - 3:45 - 4:15 - Turnaround Management: Creating a culture of innovation within a logistics organization

  • Explore the idea of ‘innovation’ and learn how to drive ideas within your organization including the merit of healthy competition, open workplaces and spotting talent
  • Look at instances of innovation in logistics, and find out from the innovators themselves on their process and inspiration
  • Learn from out-of-industry innovators on creating ideas, and gain inspiration as they provide you with the tools necessary to spark your organization

Tom Sanderson, CEO, Transplace
Stephen Fraser, MD, Barrington Capital Partners
Tom Escott, President, President, Hudson Logistics

June 18th, 10:00 - 10:30 - Social Media and Managing the Logistics Conversation

  • As social media moves from something younger people use to a business tool, understand its role in business and how it can help you with your brand
  • Find out how social media can help you gain exposure in the logistics community and drive visibility for your brand
  • Debate the merits of social media for business decisions, controlling your brand image and driving customers your way

Bobby Harris, CEO, BlueGrace Logistics

 

June 17th-18th The Customer - Improving Engagement, Honing the Relationship and Understanding ‘VAS’

June 18th - 9:30am - 10:30am - Logistics are commoditized, so what next? The quest for real VAS and drivers for growth

  • Explore the concept of value added services including new ideas, how to implement them, and how to gain differentiation through them
  • Debate the benefits of providing new services vs. adding VAS to existing services. Question the benefits of adding more free services to existing services for the sole purpose of attracting more customers at even smaller margins
  • On the warehousing front, find out what investments are actually resulting in revenue and growth as ARC advisory services present their research findings

John Carr, CEO, MIQ Logistics
Jason Tham, CEO, Nulogy

Allan Smith, CEO, BCG Logistics

Michael Fahy, President, syncreon Technology

Steve Sienkiewicz, SVP Sales, Toll Global Forwarding

Customer case-studies

  • Exclusive case-studies will be presented outlining different types of 3PL-customer relationships, demonstrating how cutting-edge 3PLs are achieving success through driving positive relationships with their customers
  • Expeditors and Oracle discuss their relationship, and the thinking behind the one-LSP strategy

June 17th - 10:00am - 10:30am

Jose Ubeda, SVP, Expeditors
Kurt Doelling, VP SC, Oracle

June 17th - 4:15pm - 4:45pm

Erin Atherton, VP Supply Chain Solutions, Unyson
Debbie Ryan, VP Global Transportation & Logistics, Ascena Retail Group Inc.

June 17th - 1:30pm - 2:00pm - The Next Wave - Where Disruption and Supply Chain Innovation Converge

Steve Sensing, President, Ryder Global Supply Chain Solutions

June 18th - 10:00am - 10:30am - Warehousing Deep-dive - what works, what doesn't? ROI, Tech and Reimaging Warehousing Business Models

Steve Banker, Director, ARC Advisory Services

June 17th - 3:45pm - 4:30pm Women in Logistics:  Leaning In, Looking Up and Making a Difference

  • Establishing clear steps key players in the industry can implement to attract more women to its shores
  • Logistics lean-in moments - a guide for getting younger women to enter the business earlier in their careers
  • Women leaders in logistics share their insight into their journey into logistics, and how they’re aiming to shape access to the industry for more women

Adrianne Court, CHRO, Transplace
Kelli Saunders, CEO, Morai Logistics
Michele Carroll, CEO, Carrollco Marketing
Inna Kuznetsova, President, INTTRA Marketplace

Andrea Hargrave, USG

Claudia Knolton-Chike, Global Logistics

Wendy Wadas, Sr. Director of Customer Service and Supply Chain, Morton Salt

 

3PL Summit CSCO Forum

Top

June 17th-18th CSCO Forum Agenda

June 17th Sessions

8:30AM: KEYNOTE - THE RETAIL TIDAL WAVE AND THE IMPACT ON THE SUPPLY CHAIN INDUSTRY

In the wake of Alibaba's incredible demonstration of the success of marketplaces, Wal-Mart's continuing evolution and Amazon's continuing innovation; a shift in commerce is taking place. This shift is brought about by evolutions in Technology, Globalization, and Supply Chain, and it will affect all aspects of commerce and the supply chain industry. I call this shift, A Tidal Wave.

In his groundbreaking presentation, CEO and supply chain expert Jim Tompkins answers the question many are left wondering about “Alibaba/Walmart/Amazon: What's the big deal and how will it impact the supply chain Industry?” Tompkins will lay the groundwork for understanding the Tidal Wave and will also reveal the six key elements to “riding” the tidal wave all the way to supply chain success.

Tompkins is changing the lens for how the U.S. views the retail Tidal wave... Attendees will leave this session with a newfound understanding of role forward for supply chain and logistics and what they must do to ride this giant wave.

Speaker:
Jim Tompkins, CEO, Tompkins International

9:30am: SUPPLY CHAIN EXCELLENCE IN THE DIGITAL AGE: MERGING THE "SCIENCE" OF SUPPLY CHAIN TECHNOLOGY WITH THE "ART" OF PROCESS AND PEOPLE LEADERSHIP

Running a successful Supply Chain requires focus on the traditional outcomes of product availability, inventory productivity and cost productivity. As customer demands shift and industries evolve, Supply Chain leaders must also adapt and broaden their focus to look both inward to their people and outward to their customers.

In light of this, we created our Walgreens Supply Chain vision, to become the number one patient and customer driven supply chain in the world through segmentation and agility. To achieve that, we're transforming to an omni-channel supply chain: giving customers and patients what they want, when and how they want it. Every day, understanding our customers and uncovering our peoples' potential are helping us achieve our vision. In this session, participants will hear how Supply Chain can push past traditional boundaries and forge new partnerships to unlock supply chain excellence.

Session Speaker:
Reuben Slone, SVP Supply Chain, Walgreens

9:30am: THE 'NEW' ECOMMERCE - IMMEDIACY OF DELIVERY AS A BUSINESS MODEL DISRUPTER

Online shoppers in the U.S. are expected to generate sales of $327 billion by 2016. With so much potential revenue coming from these consumers, doesn't it make sense to lead a customer-driven omni-channel supply chain strategy?

Tom Craig will introduce how to start viewing ecommerce as the competitive disruptor that it could be for your business, as opposed to purely another 'must-do' another sales channel, exploring the future of omni-channel supply and delivery, different payment platforms and the impact of Bitcoin, mCommerce and the sharing economy

Presentation: Tom Craig, President , LTD Management

10:00am: BEYOND SUPPLY CHAIN MANAGEMENT: THE SMART SUPPLY NETWORK 3.0

What if everyone in the supply network was connected in real-time? Each person shares their local expert knowledge while change at any time would be communicated across the supply network. Each person would be notified of how conditions at other locations will or might directly affect them, and what operational adjustments need to be made. Everyone is guided by a measurable plan to keep the supply network on track and synchronized to demand to achieve strategic business goals. Customers and suppliers participate directly in a collaborative decision-making process to extend the effectiveness of the enterprise and improve service while reducing uncertainty. Schedules, resources and capacity including labor, materials, machines, distribution, and capital are synchronized to meet demand with maximum agility and effectiveness across the enterprise leading to optimal response and maximum value creation for all the participants in the channel.

Fast forward to today and the Smart Supply Network 3.0! The Internet of Things and the Internet of People are converging into Web 3.0, the Internet of Everything. Mobility, GPS, Cloud Computing, and Business Intelligence are providing cognitive, predictive, and prescriptive analytics that are transforming traditional supply chain notions to smart and collaborative supply network management initiatives. You will transform your organization or succumb to competitive initiatives? Rich Sherman shares his insights on becoming a supply chain innovator.

Session Speaker:
Rich Sherman, CEO & Founder, Gold & Domas Research

10:00am: THE 'NEW' ECOMMERCE - IMMEDIACY OF DELIVERY AS A BUSINESS MODEL DISRUPTER CONT'D

Home Depot have long been recognised for their ecommerce power. In this presentation, Scott Spata will give the inside scoop on the latest developments at the company and how to create an interconnected and customer-centric retail strategy.

Presentation: Scott Spata, VP Direct Fulfillment, Home Depot

10:30AM: Coffee Break

11:15AM: VISIBILITY - SAFEGUARDING OPERATIONS, GAINING COMPETITIVE ADVANTAGE AND A NEW ERA OF CLARITY AND PROFITABILITY

  • Overcome the obstacles put in place by lack of trust with partners - hear from peers who have successfully shared data in order to increase visibility, gain a vested relationship, improve efficiency and build an information-enriched supply chain
  • Learn how to make more accurate decisions, reduce uncertainty and the need for safety stock and drive overall profitability by improving the efficiency of your visibility strategy

Session Speakers:
Presentation: Nancy Marino, Partner, Columbus Consulting

  • What's the next level for visibility tools & technologies? In this session, learn how others have leveraged technology and process developments to improve visibility in their supply chain. How big have your cost savings been?
  • Hear how to offset challenges such as rising customer service requirements, increased logistics costs, and increased supply chain risk with a watertight visibility strategy designed to safeguard your operation - how have your peers tackled this?

Panel:
Robert Lecinski,
Director Customer Logistics, Avery Products
Nancy Marino,
Partner, Columbus Consulting

11:15AM: THE 'NEW' ECOMMERCE - IMMEDIACY OF DELIVERY AS A BUSINESS MODEL DISRUPTER CONT'D

BuildDirect is a Canadian eCommerce company and one of the fastest growing online building materials and home improvement products retailers, giving the company some unique challenges when it comes to supply chain. Jim will chart how to get the most out of your last-mile delivery network strategy, optimizing routes and partnerships to create the omni-channel solution that customers demand and truly set yourself apart from the competition.

Presentation: Jim Hourigan, COO, BuildDirect

12:00PM: IOT - THE FUTURE OF CONNECTED DEVICES AND HOW THE INTERNET OF THINGS WILL CHANGE THE FACE OF VISIBILITY

  • Harness the increased connectivity of devices brought about by the internet of things to enable you to be more connected to your products - gain the competitive advantage that IOT can bring to your visibility capabilities, by being able to track a product right from manufacturer to retailer and even to the consumer
  • Learn the potential uses of the internet of things - from being able to solve product issues in a more time-efficient manner, to being able to more accurately manage inventory and therefore improve customer service levels
  • Understand the true nature of the internet of things and the wealth of data that you will be able to access and use such as weather conditions and data garnered from your driver right through to gaining real insight into how a customer uses a product

Presentation:
Michael O'Brien, Director Supply Chain, Verizon
Moderated By: Luis Erana, Global President, Technology, Exel/DHL Supply Chain

12:00AM: THE 'NEW' ECOMMERCE - IMMEDIACY OF DELIVERY AS A BUSINESS MODEL DISRUPTER CONT'D

This presentation will explore Walmart's latest ecommerce developments, charting how the company has set up its logistics networks to support the company's multi-channel growth plans and strategy. 

Presentation:
Sheila Taylor, VP Logistics Sam's Club 
Kevin X. Jones, VP Inbound Transportation, Walmart

12:30PM: Lunch

1:30PM: CULTURE OF QUALITY: ACCELERATING GROWTH AND PERFORMANCE IN THE ENTERPRISE

ASQ recently partnered with Forbes Insights - the research arm of Forbes Media - to survey more than 2,000 senior executives and quality professionals worldwide to gauge their organization's culture of quality.

The resulting report showed a disparity between senior leaders and the quality community on many of the key components to a successful culture of quality. This session will explore the report and cultural differences and challenges for multinational organizations; the lack of common standards; risk taking and its impact on quality; and the role of customers in a culture of quality.

Panel:
Laurel Nelson-Rowe, CQIA: Managing Director, ASQ
Pat Lalonde, Former SVP Supply Chain, CareFusion
Bruce Rogers, Chief Insights Officer, Forbes Media

1:30PM: SUPPLY CHAIN & YOU - CAREER PATHS, TALENT MANAGEMENT AND RISING UP THE RANKS

BuildDirect (a Canadian eCommerce company and one of the fastest growing online building materials and home improvement products retailers) have created a truly innovative strategy at their company, with the creation of a supply chain advisory board made up of some of the most influential minds in the industry.

Hear the origins of the idea, the insights the board have gained and why they think it makes sense for other companies to consider.

Panel:
Art Mesher, Ex Ceo, Descartes
Dr Corey Billington, Founder, e3 Associates
Crag Adkins, Ex Amazon, Zappos
Jim Eckler,
Ex COO,Health Shared Services
Mike Mayoras,
Ex CEO, Red Prairie

2:15PM: Strategic Alignment: Honing the Art of People and Process

Supply chains have become about information, people acting on and enabling that information to become something meaningful. But in order for your supply chains, capacity, sales, and services to be agile, flexible, and growth oriented, everyone and everything must be aligned. 

  • Examine the competitive advantage you can achieve by coordinating and aligning your company’s processes, strategy, metrics, and culture.

This is the combination that makes you unstoppable. Others can reverse engineer your products to steal your market share, but they can’t copy the unique advantage you create when you embed your culture as part of your strategy, products, services, and supporting processes. This alignment will:

  • Examine a different perspective of executive roles,
  • Enable better risk evaluation,
  • Increase meaningful communication,
  • Generate employee excitement, and
  • Improve your ability to act flexibly and adapt to customer changes

Cynthia Kalina-Kaminsky, President, Process & Strategy Solutions

2:15PM: The State of the eCommerce Fulfillment Industry

Timothy M. Lee, Vice President of Global Strategy/Greater China, SP eCommerce
Jeff Zisk
, Entrepreneur / Advisor to several large family private equity firms
Todd Miller
, Principal, Sterling Partners
Bruce Welty
, Chairman and CEO, Quiet Logistics
Jeffrey Unger
, Founder & CEO, G2 Capital Advisors
Ron Lentz
, Managing Director, G2 Capital Advisors

3:00pm: COFFEE BREAK

3:45pm: M&A Supply Chain STRATEGIES

M&A will continue to impact many organizations and the strain on supply chain can be difficult to manage. This session will give you insight into how to handle a post-merger environment and optimize the best of two supply chains, ensuring that you keep your eye on the big picture.

Presentation: Larry Hartley, SVP Supply Chain, Office Depot

3:45PM: WOMEN IN LOGISTICS - FROM CONVERSATION TO ACTION 

  • Establishing clear steps key players in the industry can implement to attract more women to its shores
  • Logistics lean-in moments - a guide for getting younger women to enter the business earlier in their careers
  • Women leaders in logistics share their insight into their journey into logistics, and how they’re aiming to shape access to the industry for more women

Sheila Hewitt, VP International, Transplace
Kelli Saunders, CEO, Morai Logistics
Michele Carroll, CEO, Carrollco Marketing
Inna Kuznetsova, President, INTTRA Marketplace

4:15pm: INNOVATION IN THE NEW LOGISTICS ECONOMY

Sunil Paul, Founder, Sidecar

4:15pm: SUPPLY CHAIN & YOU - CAREER PATHS, TALENT MANAGEMENT AND RISING UP THE RANKS

  • Gain insights into how you can accelerate your professional growth with insight from those who have climbed the supply chain ranks
  • What does it take to be a supply chain leader? Explore the key capabilities and attributes that supply chain leaders possess and discuss how to harness them on a personal, team and company level
  • What are the supply chain director's responsibilities and is the influence in corporate strategy?
  • In which industries are supply chain professionals better rewarded more influential?

Panel:
Tim Stratman, Former President of RRD Direct & President, Stratman Partners
Mike Fleming,
VP Global Integrated SC, Johnson Controls
Judy Clark
, Senior Vice President Food Away From Home Sales & Marketing, Bay Valley Foods
Paul Matthews,
CSCO, Topco Associates

4:45PM: ATLANTIC BALLROOM: NEW INNOVATIVE BUSINESS MODELS CHALLENGING THE LOGISTICS NORM

Chris Taylor, GM Chicago, Uber
Robby Nathan, CEO, LoadDelivered
Drew McElroy, CEO, Transfix
Karl Siebrecht, CEO, FLEXE
Phil Guindi, VP Product Management, Shipwire

Brett Bissell, COO, CEVA - Moderator

5:15PM: 3PL AWARDS

5:30PM: CLOSING KEYNOTE

This session brings together some of the days most outstanding speakers for an interactive discussion on some of the more futuristic trends due to affect the supply chain and logistics industry.

Brad Jacobs, CEO, XPO Logistics
Marcelo Wesseler
, CEO, SingPost eCommerce
John Hextall,
CEO, Kuehne + Nagel North America
Larry Hartley
, SVP Supply Chain, Office Depot
Juan Nava
, Head of Supply Chain, Triumph
Paul Matthews, CSCO, Topco Associates

6:00pm: The Logistics and Supply Chain Industry Gives Back Charity Celebration and Party

Top

June 18th Sessions

9:00am: INTELLIGENT ANALYTICS - HOW TO DRIVE ONGOING BUSINESS VALUE

This session will focus on specific building block enhancements used in today's supply chain related processes (e.g. S&OP, demand planning, etc.) and will then move to the applied use of intelligent analytics to drive sustained business value. This will be followed by a panel discussion with Executives of well-known companies who will provide insights with regard to the lessons they have learned in their use of intelligent analytics.

Explore:

  • Fundamental buildaing blocks - now vs. future
  • Keys To Achieving Meaningful Success
  • Intelligent Analytics Overview - Hype vs. Reality
  • Applied Applications - Successes and Failures

Presentation: Richard Sharpe, CEO, Competitive Insights

9:00am: CSR AND SUPPLY CHAIN SUSTAINABILITY - TURNING CSR INTO A PROFITABLE OPPORTUNITY

Lexmark International has been committed to the growing importance of a sustainable and responsible supply chain management strategy for a number of years. At the heart of our sustainability strategy lies the desire to maintain a balance between the economic, environmental and social needs of our world today without compromising the opportunities of future generations.

As a part of our sustainability core, Lexmark has been committed to re-using and recycling as many of our used products as possible to create a sustainable supply chain for several years. Our award winning Lexmark Cartridge Collection Program Operation works with customers to ensure used toner cartridges do not end up in a landfill by collecting the used cartridges and returning them to our manufacturing facility for reprocessing. The returned cartridges are disassembled, cleaned out and parts replaced to create a “like new” cartridge for customers that are seeking a “green” alternative to their output infrastructure. One key component that was typically very difficult to reuse was the developer roll. However, as a result of Lexmark's longstanding commitment to sustainability that challenge has now been overcome resulting in close to a half million developer rolls being reconditioned for reuse in the past year.

Presentation: Shauna Leis, Global Operations Senior Manager, Lexmark

9:30am: INTELLIGENT ANALYTICS - HOW TO DRIVE ONGOING BUSINESS VALUE CONT'D: Refining Strategic Sourcing in the Era of Intelligent Analytics

In some industries, the only difference between growth and decline is executing supply chain strategies better than the competition.  In those situations, the organization that is able to solve complex supply chain challenges with sophisticated analytics will have the edge. 

We are guided by one seemingly simple mission: deliver affordable, quality solutions on-time, every time. We’re doing it by marrying strategic sourcing best practices with intelligent analytics.  As a result, we’re able to identify issues before they become problems, leverage our intellectual and economic capital, engage in co-development with our best suppliers, and improve supply chain visibility so our men and women in uniform have the technology they need to complete their mission.  Session participants will come away understanding how data visualization, predictive analytics and Big Data can turn complexity into a competitive advantage.

Presentation: David Wilkins, Vice President Contracts and Supply Chain, Raytheon Company

9:30am: CSR AND SUPPLY CHAIN SUSTAINABILITY - TURNING CSR INTO A PROFITABLE OPPORTUNITY CONT'D

How To Turn Your Supply Chain Into a Values Chain

Today over 30m people live in forced labor conditions, with over 75% of those working in informal illicit labor markets. Over 85m children face hazardous work conditions tied to global supply chains.  We now operate in a Transparency 2.0 environment where social concerns beyond 1st tier suppliers are becoming an increasing concern. Data and analytics are being used to assess an array of risks related to business operations. Can we use our existing procurement systems and product/service data to protect the freedom in supply chains?  

Presentation: Justin Dillon, CEO and Founder, Made in a Free World

10:00am: INTELLIGENT ANALYTICS - HOW TO DRIVE ONGOING BUSINESS VALUE CONT'D

Presentation: David Legler, Director, Supply Chain and Procurement Finance, Hospira

10:00am: WAREHOUSING DEEP-DIVE

What works, what doesn't? ROI, Tech and Reimaging Warehousing Business Models

Steve Banker, Director, ARC Advisory Services

10:30am: COFFEE BREAK

11:00am: INTELLIGENT ANALYTICS - HOW TO DRIVE ONGOING BUSINESS VALUE CONT'D

Presentation: Gopalakrishnan V K Gopal, Chief Marketing Officer & Head of Partner Business, Entercoms and Philip Wahl, Senior Director, Entercoms

11:00am: SUPPLIER RISK MANAGEMENT - ACHIEVING THE BALANCE BETWEEN 'FAT TRIMMING' AND MANAGING SUPPLY CHAIN RISK

  • Explore risk management in terms or both managing suppliers and ensuring that you have a robust risk management strategy in place to cope with external disasters. As increased outsourcing processes leave you exposed to more risk, eexplore how to weigh up a supplier-light supply chain with risk management, creating an anticipatory supply chain
  • Build stronger extended value chain relationships with your suppliers in order to mitigate supply chain risk - learn why the leading supply chain professionals build personal relationships with suppliers to enhance service and boost agility throughout the entire value chain. Understand how these leaders have been able to truly change the business practice of their suppliers by starting with a relationship

Presentation: Fred Hartung, VP SC Solutions & Global Logistics, Jabil Circuit

11:30am: INTELLIGENT ANALYTICS - HOW TO DRIVE ONGOING BUSINESS VALUE CONT'D

Panel:
Gautam Grover, VP, Logistics Services, US Foods
Richard Sharpe,
CEO, Competitive Insights
David Legler, Director,
Supply Chain and Procurement Finance,Hospira  
Gopalakrishnan V K Gopal, 
Chief Marketing Officer & Head of Partner Business, Entercoms

11:30am: SUPPLIER RISK MANAGEMENT - ACHIEVING THE BALANCE BETWEEN 'FAT TRIMMING' AND MANAGING SUPPLY CHAIN RISK CONT'D

  • Evaluate your sourcing strategy -look at single sourcing vs. clustering of specialist suppliers, local vs. global and multisourcing. Review cost effective ways of sourcing globally vs. locally - examining exchange rate and risk for a smart sourcing strategy
  • Map a supplier recovery strategy - determine how best to reallocate inventory and obtain alternatives and predict financial impact should you encounter supply shortage due to quality issues or supplier bankruptcy
  • Explore new supplier mapping techniques, ensuring that you track and gather the right information such as manufacturing facility locations of suppliers and their suppliers, disruptions, labor strikes and quality issues

Panel:
Neil Swartz, Vice President and General Manager for North American Parts Operations, Toyota Motor Sales USA,
Don Hnatyshin
, CPO, Jabil

12:00pm: S&OP - LATEST INNOVATIONS, WITH A RENEWED FOCUS ON DEMAND PLANNING

  • S&OP is the never-ending discussion for supply chain. It's been around for years, but what's new and why are companies not succeeding? What are the real gains that have been made recently?
  • In this session, discuss the tangible benefits that you have seen from your supply chain planning processes, evaluate what you're still struggling with - and pick up a few valuable tips - and decipher how you can continue to make better decisions with a working and robust S&OP process

Presentation: Kehat Shahar, VP of Supply Chain Planning, SanDisk

12:30-12:45pm: Closing Remarks

12:45pm: Lunch

2:00pm: CONFERENCE ENDS

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