Your Expert Insight

• Learn key tools your hi-tech supply chain can adopt to make risk management key to your strategy - Be Forward thinking, Flexible and collaborative
• Learn how to plan 3-5 years ahead in the traditionally short-sighted hi-tech industry.
• Planning your supply chain strategy to be flexible, allowing it to adapt to changing markets, risks and economic environments.
• Using collaboration with industry peers and supply chain partners to give you the flexibility needed to tackle un-planned crises when they arise.
• In a year of disasters that had a major impact on the Hi-Tech industry, learn how to mitigate risk via thorough supply chain preparedness strategies rather than tackling each crisis independently as it arises.
• Security – from information to shipments, hear key technology strategies and case studies that will help you protect your Hi-Tech supply chain from the threat of theft, intellectual property violations and counterfeiting without compromising your supply chain’s agility.

• Beyond KPIs – learn how to get the most agility from your team through communication, creativity and team cohesion to give you flexibility, responsiveness to volatility and competitiveness.
• Learn how to keep your supply chain market-focused and demand-centred to limit costs, predict supply chain problems and remain nimble.
• Discover the tools you need to gain demand visibility and gauge accurate inventory needs
• Find out the keys to inventory standardization and last minute customization to ensure your stock keeps its value under volatility and your stock remains agile with rapidly changing supply chain routes
• Develop a culture of agility within your supply chain by learning how to create a team that is cross-functional, staying plugged into the different elements of your business to keep the Supply Chain at the heart of your business and your team agile.
• Find key strategies for keeping you team plugged into the different departments of your company to ensure that marketing, sales and the different parts of the supply chain are working together effectively to increase supply chain agility
• Hear how to incorporate social media into getting your company tuned in to customer demands and expectations.

Nikko Chan - Western Europe Supply Chain Director - Huawei Enterprise BG

Marc Schaap - Director Global Transportation - TE Connectivity

Edwin Van Der Meerendonk - Vice President European Operations - Walt Disney Home Entertainment

Saskia van Pelt - Director Business Development - Amsterdam Airport Schiphol

9:30 - Achieving Supply Chain Agility in the Hi-Tech Industry Workshop – Featuring 12 live audience polls and peer group discussions.

Led by Hugh Williams

• Don’t let your supply chain’s strength go to waste – use it to attract customers and be competitive
• Hear case-studies from your Hi-Tech peers on how they were able to leverage their supply chain’s value to attract customers
• Learn about putting the customer first, understand key ways in which the supply chain can increase your customer satisfaction
• Find out the latest in how your peers are able to deliver last minute customization, without adding cost giving your customers the product flexibility they demand
• Learn how to provide your customers with full visibility of the supply chain to ensure their satisfaction and to set apart your business  in the industry
• Hear key strategies for keeping customers in mind  through your strategic sourcing strategies
• Discover how social media can improve your customer communication and plug them straight into your supply chain planning
• Cost versus Satisfaction - Looking beyond the sourcing of good materials, create a demand-driven supply chain where customers play a key role in shaping your supply chain and products
• Balancing Etail with retail, learn how to balance both to maximize revenue, cut supply chain lag and increase customer satisfaction.

Stef Van Haaren - Supply Chain Logistics Manager - Nikon

Danny Tucker - Head of Customer Operations - Epson

Kees van der Vleuten - Managing Director – KC Management + Trading Services

• Learn how to analyze your supply chain to predict return items, locations and volume
• Find out how to achieve visibility in reverse logistics
• Benchmark your company against the industry best practices and legislation associated with the disposal of returns – Disposal, recycling, reuse of returns – to find out how you can create savings and retain value in your products immediately
• Gaining metrics from returns to improve your supply chain planning and customer satisfaction
• Key tips on placing reverse logistics and aftermarket services at the core of your brand image to enhance customer-focus at every step.

Rainer Vogel - Managing Director Logistics - Wincor Nixdorf GmbH

Christiaan Vogel - European Logistics & Procurement Manager - Imation

Stephan Graham - Director Business Development - Flextronics Global Services

Ken Taylor - Director Business Development EMEA, Supply Chain Solutions - Arvato

• Continuing the discussion on agility with a more focussed look at Lean, Agile and Velocity, their differences and application in the Supply Chain

Nikko Chan - Western Europe Supply Chain Director - Huawei Enterprise BG

Marc Schaap - Director Global Transportation - TE Connectivity

Edwin Van Der Meerendonk - Vice President European Operations - Walt Disney Home Entertainment

Saskia van Pelt - Director Business Development - Amsterdam Airport Schiphol

Kees van der Vleuten - Managing Director – KC Management + Trading Services

• Find out where digital supply chain fits within the traditional understanding of supply chain.
• Is a digital supply chain right for you? Learn how your peers are delivering to their customers
• From Content Capture to Delivery – hear the keys to a successful digital supply chain and keep pace with its rapidly changing environment.
• Understand how to adapt your supply chain to an ever-increasing digital world.
• Hear how your peers are transitioning from physical to digital distribution
• Discover how to build your team for a digital supply chain, understanding the talent required and expertise needed.

Tara Fernandes - Senior Supply Chain Manager - Microsoft

Pascal Fernandez - VP - Avnet

Johan Jemdahl - VP Value Chain Operations - Cisco Systems

Sammy Tanghe - Supply Chain Planning Director - Alcatel-Lucent

5:00 - Industry Collaboration Workshop – A 3 step workshop focussing on developing common ground towards collaboration.

A great interactive session giving you the chance to discuss with your peers how they are working with their supply chain partners to realize their supply chain goals. You will walk away learning new methods and strategies for approaching collaboration with your current and future supply chain partners.

Led by Hugh Williams

8:30 - Roundtable discussions

Join your peers for an 'off-the-record' exchange of ideas. No sales pitches - just open discussion.

Pick your topic and jump into the discussion!

• Global Reverse Logistics: All Sides of the Equation - Led by Cycleon

• Lean, Agile and Velocity – Differences and Application - Led by Hugh Williams
• Postponement strategy – Lean vs. Buffer vs. postponement - Led by Oskar Verkamman, Inspired Search
• Digital vs. Physical Supply Chain -
• How to Negotiate Best in Class Small Parcel Contracts - Led by AFMS
• How to Get the Most Benefits From Electronic Auditing - Led by AFMS

Gauging The Value of Technology in Supply Chain Strategy - is Technology Always Good?

Learn the latest on combining tools with strategy available to the Hi-Tech Supply Chain executive – allowing you to achieve agility, facilitate collaboration and strengthen your company’s supply chain.

Join an executive-level debate engaging to establish the value of technology.

• Learn how your peers are coming to terms with technology, breaking the assumption that ‘more is better’
• Discover how to consolidate your technology array so as not to over-complicate processes and ensure your team has the best tools available
• BI and Forecasting - Balancing Strategy and Tools to Be Forward Looking in Your Supply Chain
• Learn how to achieve more comprehensive forecasting to help you realise your supply chain’s agility
• Hear key tips on developing forecasting flexibility to be forward-looking and adaptable to the market.
• Key Strategies on How to Achieve End-to-End Visibility Through Supply Chain Tools
• Learn about the latest tools available to help you collaborate with your supply chain partners – both peers and shippers to achieve end-to-end visibility.
• Find out how to provide the best supply chain visibility to your customers, taking advantage of the latest in technology, techniques and strategies to ensure your company has what it takes to make that difference to the customer-experience.
• S+OP - Using Internal Planning to Strengthen Your Supply Chain
• Prepare your team for adversity through sales and operations planning. Learn the latest strategies, techniques and tools available to mature your S+OP planning, gain internal visibility, and prepare your team to face any supply chain adversity.

Henk Thomassen - Director of Supply Chain - NEC

Jack van Lieshout - Senior Director Global SCM Electronics - Philips Lighting

Karen Kinsey - Former VP of Supply Chain Management at UPC

Walther Ploos Van Amstel - Associate Professor of Logistics - VU University Amsterdam

11:30 The Hi-Tech Supply Chain Executive Toolbox Workshop- 4 Facilitator-led working groups focusing on Process, IT, Organisation and KPIs.

Discuss each of the workshop topics with your peers in small focussed groups. Discuss how other groups have approached each topic of discussion to see how your thoughts fit in with the rest of the industry.

Led by Hugh Williams