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D3 Summit Agenda 2017

May 14th — Pre-Registration

Pre-Registration for the 2nd Annual Dynamic Distribution Disruption – Retail USA 2017
18:00
-
20:00

Pre-Registration

To beat the long lines, you can get your registration badge on Sunday evening at the Marriott Brooklyn Bridge


Agenda at a Glance

DAY 1: May 15th, Monday
8:15 — 10:00 SESSION 1: Opening Keynotes: State of the Consumer-driven Retail Supply Chain
10:00 — 10:30 Networking Coffee Break
10:30 — 12:30 TRACK 2A: Demand Planning & Forecasting TRACK 2B: Warehouse and Distribution Strategy
12:30 — 1:30 Networking Lunch
1:30 — 3:25 TRACK 3A: Inventory Allocation & Replenishment TRACK 3B: Last Mile Delivery
3:25 — 3:55 Networking Coffee Break
3:55 — 6:00 TRACK 4A: Logistics Strategy TRACK 4B: Supplier Collaboration and VMI
6pm
onwards
Networking Drinks Reception
DAY 2: May 16th, Tuesday
8:15 — 10:00 SESSION 5: Customer Data-Driven Supply Chain Strategies
10:00 — 10:30 Networking Coffee Break
8:15 — 10:00 SESSION 6: Omnichannel Supply Chain of the Future
12:30 — 1:30 Networking Lunch
8:15 — 10:00 SESSION 7: Optimizing Network Design
3:25 — 3:55 Closing Keynote & Conference Ends

Day 1

Session 1: Opening Keynotes: State of the Consumer-driven Retail Supply Chain
08:30 - 08:35

Welcoming Remarks

Gartner Priyanka Asera Head of Retail, eyefortransport

08:35 - 09:00

State of the Retail Supply Chain – Where Do You Stand in the Crowd?

This opening keynote explores the State of Retail Supply Chain today to help you can benchmark your business in this fast-paced and highly competitive environment.

  • The retail supply chain scoreboard: An overview the top industry players in their league and what places them there
  • Financial and performance benchmarking: What are the key metrics and attributes to measure against?
  • Making the right decisions: What strategic improvements will benefit both the customer and your bottom line

Gartner Mike Griswold VP Retail Research, Gartner

09:00 - 09:30

Chairperson's Interactive Icebreaker and Opening Remarks

Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

09:30 - 10:15

Opening Keynote Panel Discussion: Spearheading the Omnichannel Revolution Through a Customer-Centric Supply Chain

This session discusses how retail trailblazers are creating a supply chain network driven by consumer expectations - where they want it, when they want it, how they want it – and how you meet them

  • Understanding your brand first: Learn the importance of understanding your brand and customers first, so that your supply chain strategy can enable that vision and your USP
  • Role of technology in retail: Discuss how technology will shape the future of retail, and how to demonstrate if a tech investment today will payout well in the future
  • Building a customer-centric omnichannel culture: How do you align internal culture to be more nimble and motivated in order to respond quickly to shifts in the market

Amazon Alexis DePree VP Global Supply Chain Operations, Amazon

CompanyName Ratnakar Lavu CTO, Kohl’s

Rent the Runway Charles Ickes Chief Logistics Officer, Rent the Runway

Narvar Amit Sharma Founder & CEO, Narvar

Moderator:



Narvar Khadeeja Safdar Journalist & Reporter, The Wall Street Journal

10:15 - 11:00

Networking Coffee Break

TRACK 2A: Demand-Planning and Forecasting TRACK 2B: Warehouse and Distribution Strategy
11:00 - 11:30

Case Study: Fresh Direct’s Supply Chain Planning Strategy: Aligning Systems to Support Your Business Goals

How systems can be leveraged to improve performance and bridge gaps across functions.

Companies that improve the fastest win. Companies that leverage systems generally improve the fastest. Learning how to leverage systems to improve performance is critical skillset for company executives. This session walks through examples of system improvements in master data management, forecasting, purchasing, capacity management and covers a general overview of company-wide systems and the corresponding change management required.

Canadian Tire Corp. Connie Wendzicki SVP Supply Chain, Fresh Direct

Case Study: Retaining and Maximizing eCommerce Margins by Optimizing Your Warehouse and fulfillment Strategy

This session explores how you can leverage processes and technology in your DCs in order to enhance your speed of fulfillment and reduce costs through effective product assortment, picking and carrier choice

  • Bundle individual deliveries effectively to create economies of scale: Understand how to bundle deliveries in order to reduce cost of transportation
  • Automate your warehouse; reduce human touch-points where possible: Learn how you can optimize warehouse capacity and speed by reducing human touch, and leveraging automation in decision-making as well as in sortation, picking and packing
  • Effective shipping through multiple carrier-relationships: Understand how you can enhance your delivery options by partnering with both large as well as local transportation companies

CompanyName Joe Bobko VP Transportation, Boxed

11:30 - 12:00

Case Study: How to Action Your Forecasting Through Effective Demand Management and Clear Accountability of Ownership

  • Implementation of forecasting and distribution resources planning: Learn how Cantire communicates replenishment plan to business partners – merchandize vendors, DCs, 3PLs
  • Ownership of forecasting and inventory accountability: Demonstrate how to transition ownership of forecasting from supply chain to merchandising
  • Integrated planning and budgeting: Understand how the business plan, forecasts and the supply chain capacity plan came together under a single plan driven by Merchandising

Canadian Tire Corp. Dan Chan VP Supply Chain Strategy, Canadian Tire Corp.

Case Study: Maintaining an exceptional brand experience while balancing the demands of high-growth ecommerce fulfillment

Learn how Casper Sleep is leveraging a dynamic ecommerce fulfillment network to redefine a retail category and delight its customers.

  • Approach logistics with agility: create a dynamic fulfillment network with on-demand warehousing that supports high growth and variable demands throughout the year
  • Control costs without sacrificing customer satisfaction: implement 1- and 2-day ground shipping while avoiding fixed costs and capital commitments
  • Build a great brand experience: maintain control of your brand identity and work with trusted, professional service providers using a single platform to manage your operations

CompanyName Peter Bogulaski Logistics & fulfillment Manager,Casper Mattress

iron mountain Brett Spector Director of North America Channel SalesIron Mountain

FLEXE Karl Siebrecht Co-Founder & CEOFLEXE

12:00 - 12:45

Panel Discussion: Demand Shaping Through Advanced Analytics – More Science, Less Instinct

This session explores how you can improve production accuracy, reduce stock holding, improve capacity planning and respond quicker to market-related developments

  • Achieve accurate and dynamic forecasting: Learn how implementing real-time information and customer behavior data will improve your forecasting
  • Choosing the right metrics to track: Understanding which metrics are crucial to track and will have the biggest impact on improving your forecasting - from seasonality to customer trend metrics
  • Using advanced analytics: How advanced analytics can give deeper insight into your forecasts and provide actionable recommendations for decision-making in inventory positioning, shipment strategy, promotional pricing, replenishment and more

CompanyName Pat Smith Managing Director,Tools Group

Canadian Tire Corp. Dan Chan VP Supply Chain Strategy, Canadian Tire Corp.

IBM Chris Davin Senior Client Partner,IBM

Birchbox Pooja Agarwal VP Operations, Birchbox

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Panel Discussion: Warehouse and Distribution Strategy: How Do You Make Same-Day/1-day/2-day fulfillment Feasible?

  • Long term strategy: Understand how to carry out long term planning, strategic alignment, capacity requirements, peak and automation in order to meet current and future demand pattern
  • Warehouse and network design:  Learn how to measure the future requirements of your DCs and overall network in order to enhance the speed of fulfillment and reduce costs
  • Making an Appropriate Choice Before a Major Investment: Learn how you can optimize warehouse capacity and speed by reducing human touch, and leveraging automation in decision-making – and how to choose the best option suitable for you

CompanyName Karl Siebrecht Co-Founder & CEO,FLEXE

CompanyName Jeff Girard SVP Logistics,DSW Inc.

CompanyName Pete Bogulaski Logistics & Fulfilment Manager,Casper Mattress

Moderator:



Gartner Mike Griswold VP Retail Research, Gartner

12:45 - 14:00

Networking Lunch Break

TRACK 3A: Inventory Allocation & Replenishment TRACK 3B: Last Mile Delivery
14:00 - 14:30

Case Study: Inventory Positioning Strategy: ‘What, where, when and how?’

Learn how Aldo increased margins and customer satisfaction by positioning inventory in the most optimized locations through data-driven analysis

  • Juggling node-selection with demand origin: Debate plotting demand on your fulfillment network to determine optimal inventory allocation: should you over-stock stores or fulfill from fulfillment Centers (FCs)? Do last mile costs outweigh warehousing availability?
  • Choosing appropriate stores, fulfillment options and employee incentives: Learn how Aldo approached right store selection for fulfillment, and also provided incentives to employees to encourage omnichannel buying behavior from customers without the fear of losing out on “store targets”
  • Inventory visibility: Work out the level of inventory visibility required to pull off an effective strategy for proper inventory allocation and distributed order management

Aldo Group Bryan Eshelman COO, Aldo Group

Case Study: Enhancing Customer Experience through White Glove Delivery

This session explores how you can create a loyal customer base through enhanced white glove delivery experience

  • Customer Preferences: Understand how customer preferences for delivery shift for heavyweight goods and what their key concerns are that you can prepare for
  • Use of technology for seamless integration: Learn how you can leverage existing technology to extend a better customer experience as well as enhanced visibility to your
  • Increased margins for better service: Discover how you can arrive at a win-win arrangement with your customers and why providing “free delivery” isn’t always necessary

CompanyName Jim Hourigan COO, Build Direct

14:30 - 15:00

Fireside Chat: Omnichannel Inventory Replenishment – Automate Your Replenishment Across All Channels

This session discusses how you can automate your replenishment decisions

  • Inventory redistribution: Requirements for a successful fulfillment program utilizing full network inventory
  • Advanced order routing decisions: How inventory availability and order routing algorithms are inextricably linked
  • Utilizing digital demand as part of original inventory allocation: Begin with the end in mind – utilizing digital demand as a part of original inventory allocation

Finish Line Debbie Fortnum SVP Supply Chain, Finish Line

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Case Study: Coca-Cola Demonstrates Benefits of Moving to On-Demand Operations for the Last-Mile

  • Learn how to transition to a flexible same day delivery model while reducing costs and increasing recurring orders
  • Walk through the roll-out plan that can help you seamlessly transform to a fully on-demand operation
  • Understand how to reach complete operational visibility across your delivery ecosystem

Coca Cola Jose Roberto Mallmann Coca Cola

Bringg Raanan Cohen CEOBringg

15:00 - 15:45

Panel Discussion: Reducing Logistics and Distribution Cost and Attaining Enhanced Inventory Visibility

This session explores how to select which kind of logistics partnership is most cost effective and suits your service levels best whilst providing a view of your inventory

  • From renegotiating contracts to comparing value-added services: How to establish shipping cost benchmarks to reduce overall shipping costs and know where you can save
  • Inventory visibility: Understand how to have a complete view over your inventory even while it is in-transit with your 3PLs
  • Service levels: Determine what is an acceptable service level and what you can do to improve your gains and reduce your loss

Coca Cola Mingshu Bates VP Revenue Management,AFS

Coca Cola Dave Halsema EVP,Macropoint

Coca Cola Sergio Villalobos Director Global 3PL Strategy,Nike

Coca Cola Tim Sheppard Head of Mobile Supply Chain & Logistics,Samsung Electronics

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Panel Discussion: Building the strategy and executional capabilities for the last mile to delight your customers

  • Capturing the voice of the customer: What do customers really want? How do you make sense of customer feedback to alter and improve your final mile delivery service?
  • Building the network strategy: How should your network change to support evolving expectations? What role should technology play?
  • Leveraging technology for execution: How do you improve visibility into in-transit shipments? What are the key processes for managing external carriers?

Convey Rob Taylor CEOConvey

PwC Tim Laseter Managing DirectorPwC

Build Direct Jim Hourigan COOBuild Direct

Build Direct Charles Ickes Chief Logistics OfficerRent the Runway

Moderator:



Gartner Mike Griswold VP Retail Research, Gartner

15:45 - 16:15

Networking Coffee Break

TRACK 4A: Logistics Strategy TRACK 4B: Supplier Collaboration and VMI
16:15 - 16:45

Solving the Black Box: How Optimizing Your International Freight Movements can be the Competitive Advantage for Smart Supply Chains

This session features retailers that are demanding more visibility from freight operations and have end-to-end supply chain visibility. Freight operations are frequently the missing puzzle piece between procurement systems and inventory / fulfillment systems, meaning there are many opportunities to drive efficiencies.

  • Complete visibility: Understand how you can use better in-transit SKU visibility to make data-driven decisions (e.g., stock reduction based on in-transit inventory)
  • Strategic decision-making: Evaluate how a freight partner's service model can contribute to broader supply chain strategic decisions (e.g., what trade lanes with what mode of freight transport)
  • Key metrics: Explore what metrics a freight partner should provide (e.g., to understand service performance, product landed costs)

CompanyName Ryan Petersen founder and CEO, Flexport

CompanyName Jared Mellin, VP Logistics, Peloton Cycles

CompanyName Rodney Manzo Senior Director Supply Chain, Harry’s Grooming

Fast-Fashion: How to Bring a Product to Market Quickly

  • Strategic Sourcing: Strategic positioning of raw material suppliers and setting deadlines to purchase materials and finalize designs for wholesale vs. vertical retailer
  • Meaningful Supplier Relationships: Communication and collaboration, annual and monthly projections, planning peaks and valleys for fashion production and supplementing slow periods with core programs
  • Internal cross-department collaboration: Establishing sales, buying, design, product development, fit and final sign off timeline and consequences

CompanyName Robert Riccoboni VP Supply Chain & Procurement, Kenneth Cole

16:45 - 17:30

Panel Discussion: Leveraging Your Logistics Partners for Greater Efficiency and Customer Experience

This session explores tangible examples of how you can collaborate with your logistics provider for enhanced performance

  • Collaborating to lower inventory cost: Understand the benefits of collaborating with your 3PL to gain better visibility into your in-transit inventory and to remain agile to shifting demand
  • Meeting customer preferences and enhancing experience: Learn how you can align your logistics strategy to better meet customer experience and demands
  • Building partnerships: How can you avoid straining your own network by leveraging your partners’ network?

Adidas Group Sergio Villalobos Director Global 3PL Strategy, Nike

1800flowers Don La France SVP Logistics & Supply Chain, 1800flowers

Company Drew McElroy CEO & Co-Founder, Transfix

Company Ryan Petersen founder and CEO, Flexport

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Panel Discussion: What Can You Gain From Investing in Partnerships With Your Supplier?

This session explores tangible examples of value-added services that suppliers are willing to provide when you invest in the partnership.

  • Drop-Ship: Engaging your supplier’s distribution network: How to boost your product range availability, improve agility and reduce costs by partnering with your suppliers to deliver direct from their warehouses to your customer
  • Vendor Managed Inventory (VMI): Find out the benefits of working with your supplier to entrust forecasting and replenishment to them in order to save admin and forecasting costs and uncertainties, avoid stock-outs, reduce stock levels and more
  • Multi-Tier Visibility: Improve inventory availability, lower risk and reduce planning cycle by working with your supplier to gain visibility into their networks.

Dsco Jeremy Hanks Founder & CEO, Dsco

La-Z-Boy Darrell Edwards CSCO, La-Z-Boy

Company Debbie Zuckerman Kaplan Network Executive, SAP ARIBA

Moderator:



Gartner Mike Griswold VP Retail Research, Gartner

17:30 - 19:00 narvar

Open Bar – Networking Drinks Reception. Sponsored by Narvar

Day 2

Session 5: Customer Data-Driven Supply Chain Strategies
08:55 - 09:00

Chairperson's review of Day 1

09:00 - 09:30

Fireside Chat: Supply Chain as a Customer Experience Advantage

In today’s world of rapidly-changing consumer expectations fueled by the high velocity of advances in technology, how can retailers use supply chain as a competitive advantage to deliver effortless customer experiences?

  • The post-purchase opportunity: How the right actions and communication during fulfillment drive the loyalty loop.
  • Simplified returns build trust: How to optimize the experience to build customer confidence while also streamlining reverse logistics.
  • Leveraging stores for online fulfillment: Tackling issues such as inventory visibility and adjusting store operations for seamless BOPUS, BORIS and Ship-from-Store functions

Gap Inc. Scott Vandegrift Director of Product Management, Gap Inc.

narvar Amit Sharma Founder & CEO, Narvar

09:30 - 10:00

Case Study: Create powerful customer experiences and loyalty by aligning your supply chain decisions based on customer preferences

  • Understanding your customer: Learn how Home Depot discovered the preferred fulfillment methods their customers valued in order to create an omnichannel fulfillment network to serve accordingly
  • Putting insight into action: Understand how Home Depot created a true omnichannel brick-and-mortar supply chain integrated with a world-class online fulfillment capability
  • Walk the talk: Understand how to truly become an “omnichannel” organization in the real sense of the word, by driving and even encouraging customers to purchase through all channels

Home Depot Scott Spata VP Supply Chain, Home Depot

Session 6: Omnichannel Supply Chain of the Future
10:00 - 10:30

Case Study: Optimize Your Distribution Network Design to Keep Up with Increasing eCommerce Growth

This session discusses how to re-evaluate your distribution network to be able to maximize profits and enhance customer service in order to keep up with the 15% growth from digital

  • Distribution Network 2.0: Learn how to design a logistics network that supports the shift from flat brick-and-mortar growth towards a 15% YoY growth in eCommerce
  • Long term strategy: Understand how to carry out long term planning, strategic alignment, capacity requirements, peak and automation in order to meet current and future demand pattern
  • Rework the role of existing nodes: Understand how to identify the best use of existing nodes within your newly designed network

CompanyName Erik Caldwell SVP Logistics & Supply Chain, Hudson's Bay Company

10:30 - 11:00

Networking Coffee Break

11:00 - 11:45

Keynote Panel Discussion: The Tools Needed for Winning Network Optimization

Determine the best carrier and mode, and create multiple alternative transportation plans using real-world parameters

  • Optimize inbound and outbound logistics: Centralize transportation decisions across business units, locations and customers globally
  • Create plans with any routing option: through parameter-driven analysis, and quantify the impact of optimization parameter changes
  • Visualize costs and savings: through graphs and load configurations and statistics in order to file for future use and decision-making

Mercury Gate Monica Wooden CEO & Co-Founder, Mercury Gate

Stein Mart Rick Schart Senior Vice-President, Supply Chain & Ecommerce, Stein Mart

project44 Jett McCandless Founder & CEO, project44

project44 Carol Black Inbound Logistics Manager, Hibbett Sports

Moderator:



KeyBanc Capital Markets Todd Fowler Transportation Analyst, KeyBanc Capital Markets

11:45 - 12:15

Panel Discussion: Building the Supply Chain of Tomorrow - How to cut through the hype and find the technologies that will revolutionize your supply chain

  • Finding the latest and greatest: Which technologies—Internet of Things (IoT), robotics, artificial intelligence (A.I.), drones, mobile applications, etc.—and business models—SaaS, IaaS, marketplaces, etc.—have the near-term potential to transform your business?
  • Driving value: How do you choose and operationalize the right technology partners to maximize value for your supply chain?
  • Assessing risk: How do you mitigate the regulatory, IP, and financial risk of working with emerging technologies and young companies?

CompanyName Jamison Hill Principal, Bain Capital Ventures

CompanyName Sahil Gupta Co-Founder & CEO, Onera

CompanyName Rob Keve Co-Founder & CEO, Flow

12:15 - 12:35

From China’s biggest retailer: Rising Customer Expectations are Not a Problem, They’re an Opportunity

How e-commerce giant JD.com built a massive in-house logistics network to take on China’s infrastructure challenges and become the country’s largest retailer

  • Building a delivery network from scratch: How JD.com can deliver customer orders in minutes and provide luxury white glove services for high-end products (and why we do it)
  • Bringing real value to partners: How investments in artificial intelligence, automation, drones and other technologies help JD.com provide tangible value to brands and partners like Wal-Mart in a difficult market

CompanyName Josh Gartner VP International Corporate Affairs, JD.com

12:35 - 13:35

Networking Lunch Break

13:35 - 13:55

How transformational tech like Machine Learning, IoT and Blockchain are paving a path to the future.

Today, the digital supply chain has moved beyond a "cost center" to a way for retailers and brands to move past competitors. Behind-the-scenes capabilities will transform the way new supply chains operate. Learn how game-changing technologies like IBM Watson, Internet of Things and Blockchain can dramatically improve visibility, trust and efficiency while meeting service objectives.

  • How Blockchain drives visibility, trust and efficiency from source to consumer
  • How Watson can leverage new data sources for collaborative demand forecasting and inventory optimization

IBM Chris Riemann Partner, Supply Chain and IoT, IBM Global Business Services

Session 7: Optimizing Network Design
13:55 - 14:40

Panel Discussion: Mastering Returns - Getting the Best Value from Your Excess and Returned Inventory

  • Maximizing revenue from returns: Understand how you can maximize recovery on excess inventory
  • Complete returns visibility: Demonstrate when is the right time to liquidate inventory from your stock and how to make the best of it
  • Utilizing data: Leverage data analysis for improved decision-making in your returns management process

CompanyName Greg Crabill Liquidation Manager, HSN

CompanyName Tobin Moore Co-Founder & Chief Executive Officer, Optoro

Groupon Tyler Paul Director of Operations & Logistics, Groupon Goods

CompanyName Eric Moriarty VP, B-Stock

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

14:40 - 15:10

Case Study: Utilizing Your Stores Effectively in Your Distribution Strategy

Explore the viability of changing nodes within your network to increase your omnichannel agility and to create a unified customer experience

  • Rethink fulfillment to drive efficiency and put the customer first: Debate fulfillment strategies that create a seamless customer experience without spiralling costs: FC vs. drop-ship, in-store fulfillment vs. store to store fulfillment
  • Stores as a network enhancer: How to utilize your store footprint in your eCommerce strategy - Click and collect vs. fulfillment from stores vs. returns
  • Integrate customer feedback real-time within your operational decisions: Discover how you can respond to customer feedback in a timely fashion to tackle any challenges and retain customer loyalty
  • Rigorous inventory integrity practices: Identify and gain stakeholder support around inventory policies and practices to improve store in-stock accuracy for omnichannel fulfillment success for programs such as Click & Collect and Ship to Store

CompanyName Todd Schultz Director of Fulfillment Strategy, Dick's Sporting Goods

15:10 - 15:40

Closing Keynote Panel Discussion: The Key Differentiator –How to Attract and Retain the Best Talent by Making Collaboration Part of Your Cultural DNA

This session explores how you can differentiate your omnichannel business through fostering a collaborative culture

  • Framework for talent management: Understand what works best for millennials vs. baby boomers vs. Gen X so you can align your team and talents to get best results
  • Unite functional goals: How to break silos and unite functions together to achieve common organizational goals and incentives
  • Throw dated corporate rules out the window: How to encourage and create a platform that enables intrapreneurship and smarter ways of working

CompanyName Jen Nassar Principal, Executive Recruiting – Worldwide Operations, Amazon

CompanyName Pooja Agarwal VP Operations, Birchbox

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

15:40 - 16:00

Networking Coffee Break

16:00 - 16:30

How to Reduce Small Parcel & LTL Transportation Costs in a Challenging Economy - Learn the inside secrets from former UPS & FedEx pricing Managers and VP’s

In this session, you will learn:

  • Tips to negotiate better discounts from former UPS and FedEx VP’s and pricing managers
  • How to establish shipping costs benchmarks prior to beginning any carrier negotiations
  • Ways to reduce the impact of accessorial charges and other not so obvious contract fee's
  • How auditing your shipping can actually save you an additional 1-4%
  • We will cover Parcel (FedEx, UPS, DHL), both domestic and global shipping solutions

CompanyName Mike Erickson President, AFMS

16:30 - 17:00
EXL

Do you know your whisky like you know your Supply Chain?

EXL invites you to wind down your conference experience with a special afternoon of sophistication. They’re hosting a whiskey tasting experience where you can sample some of the finest, locally aged spirits while learning about how to maintain seamless workflows in a disrupted supply chain environment.

CompanyName Ankor Rai SVP and Co-Head, EXL Analytics

CompanyName Namit Sureka VP and Practice Leader- Retail and Co-Head- Banking, EXL Analytics

17:00

End of Conference

May 14th — Pre-Registration

Pre-Registration for the 2nd Annual Dynamic Distribution Disruption – Retail USA 2017
18:00
-
20:00

Pre-Registration

To beat the long lines, you can get your registration badge on Sunday evening at the Marriott Brooklyn Bridge


Agenda at a Glance

DAY 1: May 15th, Monday
8:15 — 10:00 SESSION 1: Opening Keynotes: State of the Consumer-driven Retail Supply Chain
10:00 — 10:30 Networking Coffee Break
10:30 — 12:30 TRACK 2A: Demand Planning & Forecasting TRACK 2B: Warehouse and Distribution Strategy
12:30 — 1:30 Networking Lunch
1:30 — 3:25 TRACK 3A: Inventory Allocation & Replenishment TRACK 3B: Last Mile Delivery
3:25 — 3:55 Networking Coffee Break
3:55 — 6:00 TRACK 4A: Logistics Strategy TRACK 4B: Supplier Collaboration and VMI
6pm
onwards
Networking Drinks Reception
DAY 2: May 16th, Tuesday
8:15 — 10:00 SESSION 5: Customer Data-Driven Supply Chain Strategies
10:00 — 10:30 Networking Coffee Break
8:15 — 10:00 SESSION 6: Omnichannel Supply Chain of the Future
12:30 — 1:30 Networking Lunch
8:15 — 10:00 SESSION 7: Optimizing Network Design
3:25 — 3:55 Closing Keynote & Conference Ends

Download the 2017 conference brochure

Complete speaker line-up - Program for all tracks & sessions – Audience breakdown

Day 1: May 15th, Monday

Session 1: Opening Keynotes: State of the Consumer-driven Retail Supply Chain
08:30 - 08:35

Welcoming Remarks

Gartner Priyanka Asera Head of Retail, eyefortransport

08:35 - 09:00

State of the Retail Supply Chain – Where Do You Stand in the Crowd?

This opening keynote explores the State of Retail Supply Chain today to help you can benchmark your business in this fast-paced and highly competitive environment.

  • The retail supply chain scoreboard: An overview the top industry players in their league and what places them there
  • Financial and performance benchmarking: What are the key metrics and attributes to measure against?
  • Making the right decisions: What strategic improvements will benefit both the customer and your bottom line

Gartner Mike Griswold VP Retail Research, Gartner

09:00 - 09:30

Chairperson's Interactive Icebreaker and Opening Remarks

Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

09:30 - 10:15

Opening Keynote Panel Discussion: Spearheading the Omnichannel Revolution Through a Customer-Centric Supply Chain

This session discusses how retail trailblazers are creating a supply chain network driven by consumer expectations - where they want it, when they want it, how they want it – and how you meet them

  • Understanding your brand first: Learn the importance of understanding your brand and customers first, so that your supply chain strategy can enable that vision and your USP
  • Role of technology in retail: Discuss how technology will shape the future of retail, and how to demonstrate if a tech investment today will payout well in the future
  • Building a customer-centric omnichannel culture: How do you align internal culture to be more nimble and motivated in order to respond quickly to shifts in the market

Amazon Alexis DePree VP Global Supply Chain Operations, Amazon

CompanyName Ratnakar Lavu CTO, Kohl’s

Rent the Runway Charles Ickes Chief Logistics Officer, Rent the Runway

Narvar Amit Sharma Founder & CEO, Narvar

Moderator:



Narvar Khadeeja Safdar Journalist & Reporter, The Wall Street Journal

10:15 - 11:00

Networking Coffee Break

TRACK 2A: Demand-Planning and Forecasting TRACK 2B: Warehouse and Distribution Strategy
11:00 - 11:30

Case Study: Fresh Direct’s Supply Chain Planning Strategy: Aligning Systems to Support Your Business Goals

How systems can be leveraged to improve performance and bridge gaps across functions.

Companies that improve the fastest win. Companies that leverage systems generally improve the fastest. Learning how to leverage systems to improve performance is critical skillset for company executives. This session walks through examples of system improvements in master data management, forecasting, purchasing, capacity management and covers a general overview of company-wide systems and the corresponding change management required.

Canadian Tire Corp. Connie Wendzicki SVP Supply Chain, Fresh Direct

Case Study: Retaining and Maximizing eCommerce Margins by Optimizing Your Warehouse and fulfillment Strategy

This session explores how you can leverage processes and technology in your DCs in order to enhance your speed of fulfillment and reduce costs through effective product assortment, picking and carrier choice

  • Bundle individual deliveries effectively to create economies of scale: Understand how to bundle deliveries in order to reduce cost of transportation
  • Automate your warehouse; reduce human touch-points where possible: Learn how you can optimize warehouse capacity and speed by reducing human touch, and leveraging automation in decision-making as well as in sortation, picking and packing
  • Effective shipping through multiple carrier-relationships: Understand how you can enhance your delivery options by partnering with both large as well as local transportation companies

CompanyName Joe Bobko VP Transportation, Boxed

11:30 - 12:00

Case Study: How to Action Your Forecasting Through Effective Demand Management and Clear Accountability of Ownership

  • Implementation of forecasting and distribution resources planning: Learn how Cantire communicates replenishment plan to business partners – merchandize vendors, DCs, 3PLs
  • Ownership of forecasting and inventory accountability: Demonstrate how to transition ownership of forecasting from supply chain to merchandising
  • Integrated planning and budgeting: Understand how the business plan, forecasts and the supply chain capacity plan came together under a single plan driven by Merchandising

Canadian Tire Corp. Dan Chan VP Supply Chain Strategy, Canadian Tire Corp.

Case Study: Maintaining an exceptional brand experience while balancing the demands of high-growth ecommerce fulfillment

Learn how Casper Sleep is leveraging a dynamic ecommerce fulfillment network to redefine a retail category and delight its customers.

  • Approach logistics with agility: create a dynamic fulfillment network with on-demand warehousing that supports high growth and variable demands throughout the year
  • Control costs without sacrificing customer satisfaction: implement 1- and 2-day ground shipping while avoiding fixed costs and capital commitments
  • Build a great brand experience: maintain control of your brand identity and work with trusted, professional service providers using a single platform to manage your operations

CompanyName Peter Bogulaski Logistics & fulfillment Manager,Casper Mattress

iron mountain Brett Spector Director of North America Channel SalesIron Mountain

FLEXE Karl Siebrecht Co-Founder & CEOFLEXE

12:00 - 12:45

Panel Discussion: Demand Shaping Through Advanced Analytics – More Science, Less Instinct

This session explores how you can improve production accuracy, reduce stock holding, improve capacity planning and respond quicker to market-related developments

  • Achieve accurate and dynamic forecasting: Learn how implementing real-time information and customer behavior data will improve your forecasting
  • Choosing the right metrics to track: Understanding which metrics are crucial to track and will have the biggest impact on improving your forecasting - from seasonality to customer trend metrics
  • Using advanced analytics: How advanced analytics can give deeper insight into your forecasts and provide actionable recommendations for decision-making in inventory positioning, shipment strategy, promotional pricing, replenishment and more

CompanyName Pat Smith Managing Director,Tools Group

Canadian Tire Corp. Dan Chan VP Supply Chain Strategy, Canadian Tire Corp.

IBM Chris Davin Senior Client Partner,IBM

Birchbox Pooja Agarwal VP Operations, Birchbox

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Panel Discussion: Warehouse and Distribution Strategy: How Do You Make Same-Day/1-day/2-day fulfillment Feasible?

  • Long term strategy: Understand how to carry out long term planning, strategic alignment, capacity requirements, peak and automation in order to meet current and future demand pattern
  • Warehouse and network design:  Learn how to measure the future requirements of your DCs and overall network in order to enhance the speed of fulfillment and reduce costs
  • Making an Appropriate Choice Before a Major Investment: Learn how you can optimize warehouse capacity and speed by reducing human touch, and leveraging automation in decision-making – and how to choose the best option suitable for you

CompanyName Karl Siebrecht Co-Founder & CEO,FLEXE

CompanyName Jeff Girard SVP Logistics,DSW Inc.

CompanyName Pete Bogulaski Logistics & Fulfilment Manager,Casper Mattress

Moderator:



Gartner Mike Griswold VP Retail Research, Gartner

12:45 - 14:00

Networking Lunch Break

TRACK 3A: Inventory Allocation & Replenishment TRACK 3B: Last Mile Delivery
14:00 - 14:30

Case Study: Inventory Positioning Strategy: ‘What, where, when and how?’

Learn how Aldo increased margins and customer satisfaction by positioning inventory in the most optimized locations through data-driven analysis

  • Juggling node-selection with demand origin: Debate plotting demand on your fulfillment network to determine optimal inventory allocation: should you over-stock stores or fulfill from fulfillment Centers (FCs)? Do last mile costs outweigh warehousing availability?
  • Choosing appropriate stores, fulfillment options and employee incentives: Learn how Aldo approached right store selection for fulfillment, and also provided incentives to employees to encourage omnichannel buying behavior from customers without the fear of losing out on “store targets”
  • Inventory visibility: Work out the level of inventory visibility required to pull off an effective strategy for proper inventory allocation and distributed order management

Aldo Group Bryan Eshelman COO, Aldo Group

Case Study: Enhancing Customer Experience through White Glove Delivery

This session explores how you can create a loyal customer base through enhanced white glove delivery experience

  • Customer Preferences: Understand how customer preferences for delivery shift for heavyweight goods and what their key concerns are that you can prepare for
  • Use of technology for seamless integration: Learn how you can leverage existing technology to extend a better customer experience as well as enhanced visibility to your
  • Increased margins for better service: Discover how you can arrive at a win-win arrangement with your customers and why providing “free delivery” isn’t always necessary

CompanyName Jim Hourigan COO, Build Direct

14:30 - 15:00

Fireside Chat: Omnichannel Inventory Replenishment – Automate Your Replenishment Across All Channels

This session discusses how you can automate your replenishment decisions

  • Inventory redistribution: Requirements for a successful fulfillment program utilizing full network inventory
  • Advanced order routing decisions: How inventory availability and order routing algorithms are inextricably linked
  • Utilizing digital demand as part of original inventory allocation: Begin with the end in mind – utilizing digital demand as a part of original inventory allocation

Finish Line Debbie Fortnum SVP Supply Chain, Finish Line

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Case Study: Coca-Cola Demonstrates Benefits of Moving to On-Demand Operations for the Last-Mile

  • Learn how to transition to a flexible same day delivery model while reducing costs and increasing recurring orders
  • Walk through the roll-out plan that can help you seamlessly transform to a fully on-demand operation
  • Understand how to reach complete operational visibility across your delivery ecosystem

Coca Cola Jose Roberto Mallmann Coca Cola

Bringg Raanan Cohen CEOBringg

15:00 - 15:45

Panel Discussion: Reducing Logistics and Distribution Cost and Attaining Enhanced Inventory Visibility

This session explores how to select which kind of logistics partnership is most cost effective and suits your service levels best whilst providing a view of your inventory

  • From renegotiating contracts to comparing value-added services: How to establish shipping cost benchmarks to reduce overall shipping costs and know where you can save
  • Inventory visibility: Understand how to have a complete view over your inventory even while it is in-transit with your 3PLs
  • Service levels: Determine what is an acceptable service level and what you can do to improve your gains and reduce your loss

Coca Cola Mingshu Bates VP Revenue Management,AFS

Coca Cola Dave Halsema EVP,Macropoint

Coca Cola Sergio Villalobos Director Global 3PL Strategy,Nike

Coca Cola Tim Sheppard Head of Mobile Supply Chain & Logistics,Samsung Electronics

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Panel Discussion: Building the strategy and executional capabilities for the last mile to delight your customers

  • Capturing the voice of the customer: What do customers really want? How do you make sense of customer feedback to alter and improve your final mile delivery service?
  • Building the network strategy: How should your network change to support evolving expectations? What role should technology play?
  • Leveraging technology for execution: How do you improve visibility into in-transit shipments? What are the key processes for managing external carriers?

Convey Rob Taylor CEOConvey

PwC Tim Laseter Managing DirectorPwC

Build Direct Jim Hourigan COOBuild Direct

Build Direct Charles Ickes Chief Logistics OfficerRent the Runway

Moderator:



Gartner Mike Griswold VP Retail Research, Gartner

15:45 - 16:15

Networking Coffee Break

TRACK 4A: Logistics Strategy TRACK 4B: Supplier Collaboration and VMI
16:15 - 16:45

Solving the Black Box: How Optimizing Your International Freight Movements can be the Competitive Advantage for Smart Supply Chains

This session features retailers that are demanding more visibility from freight operations and have end-to-end supply chain visibility. Freight operations are frequently the missing puzzle piece between procurement systems and inventory / fulfillment systems, meaning there are many opportunities to drive efficiencies.

  • Complete visibility: Understand how you can use better in-transit SKU visibility to make data-driven decisions (e.g., stock reduction based on in-transit inventory)
  • Strategic decision-making: Evaluate how a freight partner's service model can contribute to broader supply chain strategic decisions (e.g., what trade lanes with what mode of freight transport)
  • Key metrics: Explore what metrics a freight partner should provide (e.g., to understand service performance, product landed costs)

CompanyName Ryan Petersen founder and CEO, Flexport

CompanyName Jared Mellin, VP Logistics, Peloton Cycles

CompanyName Rodney Manzo Senior Director Supply Chain, Harry’s Grooming

Fast-Fashion: How to Bring a Product to Market Quickly

  • Strategic Sourcing: Strategic positioning of raw material suppliers and setting deadlines to purchase materials and finalize designs for wholesale vs. vertical retailer
  • Meaningful Supplier Relationships: Communication and collaboration, annual and monthly projections, planning peaks and valleys for fashion production and supplementing slow periods with core programs
  • Internal cross-department collaboration: Establishing sales, buying, design, product development, fit and final sign off timeline and consequences

CompanyName Robert Riccoboni VP Supply Chain & Procurement, Kenneth Cole

16:45 - 17:30

Panel Discussion: Leveraging Your Logistics Partners for Greater Efficiency and Customer Experience

This session explores tangible examples of how you can collaborate with your logistics provider for enhanced performance

  • Collaborating to lower inventory cost: Understand the benefits of collaborating with your 3PL to gain better visibility into your in-transit inventory and to remain agile to shifting demand
  • Meeting customer preferences and enhancing experience: Learn how you can align your logistics strategy to better meet customer experience and demands
  • Building partnerships: How can you avoid straining your own network by leveraging your partners’ network?

Adidas Group Sergio Villalobos Director Global 3PL Strategy, Nike

1800flowers Don La France SVP Logistics & Supply Chain, 1800flowers

Company Drew McElroy CEO & Co-Founder, Transfix

Company Ryan Petersen founder and CEO, Flexport

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

Panel Discussion: What Can You Gain From Investing in Partnerships With Your Supplier?

This session explores tangible examples of value-added services that suppliers are willing to provide when you invest in the partnership.

  • Drop-Ship: Engaging your supplier’s distribution network: How to boost your product range availability, improve agility and reduce costs by partnering with your suppliers to deliver direct from their warehouses to your customer
  • Vendor Managed Inventory (VMI): Find out the benefits of working with your supplier to entrust forecasting and replenishment to them in order to save admin and forecasting costs and uncertainties, avoid stock-outs, reduce stock levels and more
  • Multi-Tier Visibility: Improve inventory availability, lower risk and reduce planning cycle by working with your supplier to gain visibility into their networks.

Dsco Jeremy Hanks Founder & CEO, Dsco

La-Z-Boy Darrell Edwards CSCO, La-Z-Boy

Company Debbie Zuckerman Kaplan Network Executive, SAP ARIBA

Moderator:



Gartner Mike Griswold VP Retail Research, Gartner

17:30 - 19:00 narvar

Open Bar – Networking Drinks Reception. Sponsored by Narvar

Download the 2017 conference brochure

Complete speaker line-up - Program for all tracks & sessions – Audience breakdown

Day 2: May 16th, Tuesday

Session 5: Customer Data-Driven Supply Chain Strategies
08:55 - 09:00

Chairperson's review of Day 1

09:00 - 09:30

Fireside Chat: Supply Chain as a Customer Experience Advantage

In today’s world of rapidly-changing consumer expectations fueled by the high velocity of advances in technology, how can retailers use supply chain as a competitive advantage to deliver effortless customer experiences?

  • The post-purchase opportunity: How the right actions and communication during fulfillment drive the loyalty loop.
  • Simplified returns build trust: How to optimize the experience to build customer confidence while also streamlining reverse logistics.
  • Leveraging stores for online fulfillment: Tackling issues such as inventory visibility and adjusting store operations for seamless BOPUS, BORIS and Ship-from-Store functions

Gap Inc. Scott Vandegrift Director of Product Management, Gap Inc.

narvar Amit Sharma Founder & CEO, Narvar

09:30 - 10:00

Case Study: Create powerful customer experiences and loyalty by aligning your supply chain decisions based on customer preferences

  • Understanding your customer: Learn how Home Depot discovered the preferred fulfillment methods their customers valued in order to create an omnichannel fulfillment network to serve accordingly
  • Putting insight into action: Understand how Home Depot created a true omnichannel brick-and-mortar supply chain integrated with a world-class online fulfillment capability
  • Walk the talk: Understand how to truly become an “omnichannel” organization in the real sense of the word, by driving and even encouraging customers to purchase through all channels

Home Depot Scott Spata VP Supply Chain, Home Depot

Session 6: Omnichannel Supply Chain of the Future
10:00 - 10:30

Case Study: Optimize Your Distribution Network Design to Keep Up with Increasing eCommerce Growth

This session discusses how to re-evaluate your distribution network to be able to maximize profits and enhance customer service in order to keep up with the 15% growth from digital

  • Distribution Network 2.0: Learn how to design a logistics network that supports the shift from flat brick-and-mortar growth towards a 15% YoY growth in eCommerce
  • Long term strategy: Understand how to carry out long term planning, strategic alignment, capacity requirements, peak and automation in order to meet current and future demand pattern
  • Rework the role of existing nodes: Understand how to identify the best use of existing nodes within your newly designed network

CompanyName Erik Caldwell SVP Logistics & Supply Chain, Hudson's Bay Company

10:30 - 11:00

Networking Coffee Break

11:00 - 11:45

Keynote Panel Discussion: The Tools Needed for Winning Network Optimization

Determine the best carrier and mode, and create multiple alternative transportation plans using real-world parameters

  • Optimize inbound and outbound logistics: Centralize transportation decisions across business units, locations and customers globally
  • Create plans with any routing option: through parameter-driven analysis, and quantify the impact of optimization parameter changes
  • Visualize costs and savings: through graphs and load configurations and statistics in order to file for future use and decision-making

Mercury Gate Monica Wooden CEO & Co-Founder, Mercury Gate

Stein Mart Rick Schart Senior Vice-President, Supply Chain & Ecommerce, Stein Mart

project44 Jett McCandless Founder & CEO, project44

project44 Carol Black Inbound Logistics Manager, Hibbett Sports

Moderator:



KeyBanc Capital Markets Todd Fowler Transportation Analyst, KeyBanc Capital Markets

11:45 - 12:15

Panel Discussion: Building the Supply Chain of Tomorrow - How to cut through the hype and find the technologies that will revolutionize your supply chain

  • Finding the latest and greatest: Which technologies—Internet of Things (IoT), robotics, artificial intelligence (A.I.), drones, mobile applications, etc.—and business models—SaaS, IaaS, marketplaces, etc.—have the near-term potential to transform your business?
  • Driving value: How do you choose and operationalize the right technology partners to maximize value for your supply chain?
  • Assessing risk: How do you mitigate the regulatory, IP, and financial risk of working with emerging technologies and young companies?

CompanyName Jamison Hill Principal, Bain Capital Ventures

CompanyName Sahil Gupta Co-Founder & CEO, Onera

CompanyName Rob Keve Co-Founder & CEO, Flow

12:15 - 12:35

From China’s biggest retailer: Rising Customer Expectations are Not a Problem, They’re an Opportunity

How e-commerce giant JD.com built a massive in-house logistics network to take on China’s infrastructure challenges and become the country’s largest retailer

  • Building a delivery network from scratch: How JD.com can deliver customer orders in minutes and provide luxury white glove services for high-end products (and why we do it)
  • Bringing real value to partners: How investments in artificial intelligence, automation, drones and other technologies help JD.com provide tangible value to brands and partners like Wal-Mart in a difficult market

CompanyName Josh Gartner VP International Corporate Affairs, JD.com

12:35 - 13:35

Networking Lunch Break

13:35 - 13:55

How transformational tech like Machine Learning, IoT and Blockchain are paving a path to the future.

Today, the digital supply chain has moved beyond a "cost center" to a way for retailers and brands to move past competitors. Behind-the-scenes capabilities will transform the way new supply chains operate. Learn how game-changing technologies like IBM Watson, Internet of Things and Blockchain can dramatically improve visibility, trust and efficiency while meeting service objectives.

  • How Blockchain drives visibility, trust and efficiency from source to consumer
  • How Watson can leverage new data sources for collaborative demand forecasting and inventory optimization

IBM Chris Riemann Partner, Supply Chain and IoT, IBM Global Business Services

Session 7: Optimizing Network Design
13:55 - 14:40

Panel Discussion: Mastering Returns - Getting the Best Value from Your Excess and Returned Inventory

  • Maximizing revenue from returns: Understand how you can maximize recovery on excess inventory
  • Complete returns visibility: Demonstrate when is the right time to liquidate inventory from your stock and how to make the best of it
  • Utilizing data: Leverage data analysis for improved decision-making in your returns management process

CompanyName Greg Crabill Liquidation Manager, HSN

CompanyName Tobin Moore Co-Founder & Chief Executive Officer, Optoro

Groupon Tyler Paul Director of Operations & Logistics, Groupon Goods

CompanyName Eric Moriarty VP, B-Stock

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

14:40 - 15:10

Case Study: Utilizing Your Stores Effectively in Your Distribution Strategy

Explore the viability of changing nodes within your network to increase your omnichannel agility and to create a unified customer experience

  • Rethink fulfillment to drive efficiency and put the customer first: Debate fulfillment strategies that create a seamless customer experience without spiralling costs: FC vs. drop-ship, in-store fulfillment vs. store to store fulfillment
  • Stores as a network enhancer: How to utilize your store footprint in your eCommerce strategy - Click and collect vs. fulfillment from stores vs. returns
  • Integrate customer feedback real-time within your operational decisions: Discover how you can respond to customer feedback in a timely fashion to tackle any challenges and retain customer loyalty
  • Rigorous inventory integrity practices: Identify and gain stakeholder support around inventory policies and practices to improve store in-stock accuracy for omnichannel fulfillment success for programs such as Click & Collect and Ship to Store

CompanyName Todd Schultz Director of Fulfillment Strategy, Dick's Sporting Goods

15:10 - 15:40

Closing Keynote Panel Discussion: The Key Differentiator –How to Attract and Retain the Best Talent by Making Collaboration Part of Your Cultural DNA

This session explores how you can differentiate your omnichannel business through fostering a collaborative culture

  • Framework for talent management: Understand what works best for millennials vs. baby boomers vs. Gen X so you can align your team and talents to get best results
  • Unite functional goals: How to break silos and unite functions together to achieve common organizational goals and incentives
  • Throw dated corporate rules out the window: How to encourage and create a platform that enables intrapreneurship and smarter ways of working

CompanyName Jen Nassar Principal, Executive Recruiting – Worldwide Operations, Amazon

CompanyName Pooja Agarwal VP Operations, Birchbox

Moderator:



Hughenden Consulting Hugh Williams Managing Director, Hughenden Consulting

15:40 - 16:00

Networking Coffee Break

16:00 - 16:30

How to Reduce Small Parcel & LTL Transportation Costs in a Challenging Economy - Learn the inside secrets from former UPS & FedEx pricing Managers and VP’s

In this session, you will learn:

  • Tips to negotiate better discounts from former UPS and FedEx VP’s and pricing managers
  • How to establish shipping costs benchmarks prior to beginning any carrier negotiations
  • Ways to reduce the impact of accessorial charges and other not so obvious contract fee's
  • How auditing your shipping can actually save you an additional 1-4%
  • We will cover Parcel (FedEx, UPS, DHL), both domestic and global shipping solutions

CompanyName Mike Erickson President, AFMS

16:30 - 17:00
EXL

Do you know your whisky like you know your Supply Chain?

EXL invites you to wind down your conference experience with a special afternoon of sophistication. They’re hosting a whiskey tasting experience where you can sample some of the finest, locally aged spirits while learning about how to maintain seamless workflows in a disrupted supply chain environment.

CompanyName Ankor Rai SVP and Co-Head, EXL Analytics

CompanyName Namit Sureka VP and Practice Leader- Retail and Co-Head- Banking, EXL Analytics

17:00

End of Conference

Download the 2017 conference brochure

Complete speaker line-up - Program for all tracks & sessions – Audience breakdown

Would you like to get involved? I’d love to hear from you. Contact me on the details below:

Priyanka Asera

Priyanka Asera

Head of Retail Supply Chain
eft

Phone: +44 (0) 207 422 4340

US Toll Free: 1800 814 3459 EXT: 4340

Email: Pasera@eft.com