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Conference Agenda


Monday 6 May – D3 Kick Off day
1500
New for 2019 – Innovation Showcase

Are you disrupting how retailers run their supply chain? If so, we want to hear from you!

In partnership with Bain Capital Ventures, the Innovation Showcase will give five start-ups with less than $10million in outside capital the opportunity to pitch their supply chain innovation. Demonstrate how your product will transform a retailer’s supply chain to ultimately enhance customer value.

Enter today – contact Emma at ebanymandhub@eft.com

Bain Capital Ventures Jamison Hill Principal Bain Capital Ventures

1600
New for 2019 – The Amazon Effect masterclass

Find out how to design and implement strategies and programs that helped the online giant expand into physical grocery retailing worldwide.

The 60-minute workshop will delve into:

  • How a customer-centric focus can create a self-disrupting supply chain
  • Amazon’s decision to acquire Whole Foods
  • Leveraging your supply chain services to disrupt beyond your sector
  • What to look for when building a team of fearless innovators within your organization
1700
Interactive Roundtable Discussion: What does your future workforce look like? Achieving a skilled workforce in a digitalized business environment
  • Understand the new rules: Digitization disrupts the traditional working environment – discuss the new emerging roles which are replacing more traditional supply chain functions.
  • Identify the required skills: Gain clarity on the skills sets your workforce require to compete in a rapidly changing “delivery first” retail environment.
  • Develop and source the right people: Discuss the best strategies to educate employees with the right skills and acquire new skills.

Daniela Wiehenbrauk Professor for Retail Management DHBW Heilbronn

Tuesday 7th May – Day one
The latest trends and developments

Moderated by Kevin Zhang, Principal, Bain Capital Ventures

Understand what your competitors are doing to differentiate themselves. With both opportunities and challenges in rapidly investing in omnichannel supply chain capabilities, recognize the trends in customer behavior that you can use to step ahead.

0845
Opening Keynote: The state of retail in 2019 – What does the future hold?
  • Retail trends: Gain insights and stats from the world’s most trusted retail trade association to identify the biggest opportunities and the obstacles you will need to overcome
  • Cross-border eCommerce: Keep up with upcoming global developments in eCommerce delivery integration and how they will be affected by customs, tax and excise
  • The impact of trade wars: Learn how your business may be affected by the impact on the global supply chain of critical shipping chokepoints and trade tariffs

National Retail Federation Jon Gold VP Supply Chain and Customs Policy National Retail Federation

0915
Amaze customers: from design to delivery
  • Know your customers: A winning supply chain strategy to fulfil clients’ expectations in a fast-moving world
  • Think global: Shaping a commerce strategy that supports the tensions that come with rapid growth and frequent changes in different markets
  • Add value with innovation: A business with innovative solutions to overcome the ever-changing challenges of a high growth volume company

Farfetch Luis Teixeira CSCO Farfetch

0945
The Key Differentiator - How to attract and retain the best talent by making collaboration part of your cultural DNA

Find out how you can differentiate your omnichannel business by fostering a culture of collaboration.

  • Establish a framework for talent management: Align your team and talents by understanding the different needs of millennial, baby boomer and Gen X staff
  • Unite functional goals: Learn how to break silos and bring functions together to achieve common organizational goals
  • Reinvent the corporate workplace: Find out how to encourage and create a platform that enables intrapreneurship and smarter ways of working

La-Z-Boy Darrell Edwards SVP Chief Supply Chain Officer La-Z-Boy

1015
Morning Break
1130
Keynote Session: Play the long game to succeed in today’s omnichannel reality
  • Position yourself for long-term wins: Discover ways to transform your supply chain to support a grand vision of the future that looks beyond the yearly targets
  • Set your new benchmark for success: Hear about the latest metrics that leading retailers are using to measure their omnichannel strategies
  • Empower your staff with new goals: Motivate your teams with the right incentives and set ambitious but achievable targets to realize your supply chain vision

Best Buy Wes Whalberg Director, Innovation and Field Operations Best Buy

ATTAbotics Scott Gravelle CEO ATTAbotics

IBM Paulo Carvao General Manager IBM US Distribution Market

Forrester Sucharita Kodali Retail Industry Analyst Forrester

Envista Jim Barnes CEO enVista

1200
The future of logistics is open: How collaboration is creating competitive advantage for retailers and brands
  • Structural flexibility & access to scale: learn how collaboration drives value in logistics networks
  • The digital logistics ecosystem: hear about new technologies that are enabling greater levels of collaboration
  • The world is changing fast: understand how your business can thrive through asset-lite agility

Best Buy Karl Siebrecht Co-Founder & CEO Flexe

1230
Lunch Break
Inventory optimization and demand planning

Moderated by Nancy Marino, Chief Operating Officer, Horizon Group

1345
Unify supply chain systems for an end-to-end business strategy
  • Communicate quickly and efficiently with all stakeholders: Optimize your end-to-end supply chain with a full visibility strategy
  • Improve demand planning: Find out how to consolidate multiple forecasting systems with cutting-edge technologies
  • Identify gaps in processes: Improve business performance with a flow strategy that uses data collaboratively

MIT Himanshu Rautela Supply Chain Researcher MIT

1410
Farmbox Direct case study: How precision in demand planning drives success
  • Meet customer demands: Find out how to create accurate forecasts for seasonal and perishable produce and market it in the right areas
  • Analyze customer buying patterns: Improve your forecasting precision with detailed analysis of historical and promotional purchasing patterns
  • Scale seamlessly: Implement processes with suppliers and carriers that enable large-scale demand planning in line with customer needs

Farmbox Direct Ashley Tyrner Founder and CEO Farmbox Direct

1435
Fireside chat: Digitizing Your Supply Chain: Control Tower Visibility, Blockchain Transparency
  • Visibility: Gain a 360 view of activity and assets shared by you, your suppliers, and your customers
  • Transparency: Understand how permanent, shared document library keeps everyone on same page
  • Digitization: Transform your systems of record into a system of engagement

Neurored Joseph Hudicka US Managing Director Neurored

Supply Chain Technologies Jonathan McCutcheon Principal Supply Chain Technologies

Carvana Leslie O'Regan-Yount Senior Product Manager – Supply Chain Carvana

1505
Panel session: Achieve greater inventory orchestration
  • Accurate inventory planning and replenishment: Discuss the benefits of frequent replenishment cycles to avoid over or under-stocking while balancing costs
  • Reposition inventory in real time: Recognize how a unified inventory system enables you to manoeuvre stock across your entire network, efficiently and cost-effectively
  • Collaborate for enhanced customer fulfilment: Understand the processes you need to implement to make inventory insights more available to key decision makers

Fred's Arthur Van Der Stuyf VP Logistics & Distribution Fred's

ToolsGroup Pat Smith Managing Director ToolsGroup

Enveyo Coby Nillson CEO & Founder Enveyo

Supply Chain Planning Himanshu Rautela Senior Manager Supply Chain Planning

Last mile disruption

Moderated by Poonam Goyal, Senior US Retail Analyst, Bloomberg

1345
Provide consumer choice, convenience and control without breaking the bank
  • Understand your customers’ priorities: Analyze buying patterns and evolving preferences to deliver bespoke offerings and generate increased repeat business
  • Open new lines of communication: Discover ways to provide your consumer greater visibility of their delivery and options for changing preferences on the fly
  • Choose the right metrics of success: Discuss the value of KPIs such as successful first-time deliveries and customer satisfaction

REI Matt Bergerson Director Omnichannel Operations REI

1410
Case study: How NYC is innovating to overcome the growing supply chain pain points facing urban areas
  • Collaborating: Find out how New York transportation departments are working together to prevent urban infrastructure from impeding business
  • Maximizing modes of transportation: Learn about the NYC Economic Development Center’s plans to invest $100million to alleviate congestion in the rail and maritime sectors
  • Reducing the last mile carbon footprint: Hear about new initiatives including zero emission vehicles, off-hour deliveries and the expansion of the clean fleet programme

Moderated by: Company_Name Gerry Bogacz Planning Director New York Metropolitan Transportation Council

Company_Name Ryan White Director of Freight Initiatives – Ports and Transportation Department New York City Economic Development Corporation

Company_Name Mike Stamatis President Red Hook Container Terminal LLC

Company_Name Diniece Peters Director - Office of Freight Mobility New York City Department of Transportation

Company_Name Becky Bradley Executive Director Lehigh Valley Planning Commission

1450
Delivery in the Age of Amazon

With so many delivery models and fulfilment options to choose from, everyone is asking the same question: how do you provide the perfect customer delivery experience at a price point that makes sense for both the consumer and the business?

This presentation will cover the critical issues businesses need to consider establishing successful delivery operations, including: 

  • Choosing the delivery model that is right for your organization
  • Optimizing delivery flows to deliver ideal customer experiences
  • Selecting the technologies you need to ensure positive ROI
  • Ensuring visibility and control over third-party delivery providers

Bringg Guy Bloch CEO Bringg

1515
Panel session: Innovate to drive efficiencies in the last mile
  • Enhance last mile customer interaction: Give your customer control of their last mile experience with real time communication technology
  • Trial innovative urban delivery methods: Explore new partnerships - including bikes, shared services, locker boxes and access points – to improve your last mile proposition
  • Gain real-time visibility: Discover the new tech that enables better management of your carriers and partners in the last mile

Moderated by: Bloomberg Poonam Goyal Senior US Retail Analyst Bloomberg

Convey Rob Taylor Founder & CEO Convey

easypost Liam Chennells Group Commercial Director EasyPost

Roadie Marc Gorlin Founder & CEO Roadie

SEKO Brian Bourke Vice President-Marketing SEKO Logistics

1600
Afternoon Break
Reverse logistics optimization
The Shared Economy boom

Moderated by: JHL Solutions Juli Lassow Founder & Principal JHL Solutions

1630
MM. La Fleur case study: Implementing returns as a strategic advantage
  • Speed up the returns cycle: Develop a reverse logistics strategy that reduces times to warehouse and back out to customers
  • Treat returned products as working capital: Use sophisticated inspection models to manage and resell your stock at full price
  • Learn from every return: Enhance decision making company-wide with a culture of returns analysis, including measuring behavioral patterns

MM La Fleur Ron Arad VP Supply Chain MM. La Fleur

Panel session: Optimize costs and step up customer service through new partnerships
  • Embrace the sharing economy: Understand the benefits of tapping into existing resources to drive cost savings, efficiencies, speed and sustainability across your supply chain
  • Combat the capacity crunch: Explore new non-competitive retail partnerships and technologies such as digital freight marketplaces
  • Leverage a shared network: Discover how the sharing economy is making premium real estate accessible for improved storage, distribution and fulfilment

Moderated by: JHL Solutions Juli Lassow Founder & Principal JHL Solutions

Flexe Karl Siebrecht Co-Founder & CEO Flexe

C.H. Robinson Kevin Abbott Vice President, - North American Truckload C.H. Robinson

1700
Panel session: Reduce waste and increase efficiencies with a winning returns strategy
  • Win customer loyalty with your environmental policy: Explore the eco-friendly initiatives you can integrate into your returns strategy to save money and build your brand
  • Process returns quickly: Work with your supply chain partners to ensure that returned stock is resold, recycled or bundled efficiently and profitably
  • Control your returns: Implement forecasting processes and data analytics to determine returned inventory placement

B-Stock Eric Moriaty VP B-Stock

Reverse Logistics Association Tony Sciarrotta Executive Director Reverse Logistics Association

Home Depot Joy Hicks Sr. Manager Channel Control, Reverse Logistics Home Depot

1745
End of Day One
1800
The Infamous D3 Rooftop party sponsored by DSCO
Wednesday 8th May – Day Two
Supply chain acceleration

Moderated by Kevin Zhang, Principal, Bain Capital Ventures

Find out how to create nimble omnichannel networks that scale and adapt to handle changes as they arise.

0900
From moving iPhones to moving weed: How a former Apple executive is scaling up the supply chain of the fastest-growing cannabis company

This session explores the booming cannabis industry, and what it takes to set up and scale the supply chain and operations of MedMen – the fastest growing cannabis company – also lauded as the ‘Apple Store of Weed’

  • What’s common between MedMen and Apple: Understand the commonalities between the supply chains and the brands – including store display, consumer perception, special logistics requirements given the high-value small item, and how to approach building the supply chain for it
  • Scaling up for exponentially growing demand: Understand how to keep up with very high demand through vertical integration
  • Expanding distribution nodes for wider reach and quicker delivery: Understand how MedMen is adding additional distribution nodes through strategic acquisitions and integrating it into its existing supply chain for a wider reach and quicker delivery time

MedMen Ben Cook COO MedMen

0925
eCom Disruptors: Accelerate and scale your eCom with a high-performing supply chain
  • Shape a long-term strategy: Meet current and future demand patterns through planning and strategic alignment to manage capacity and peak requirements
  • Achieve quick wins in line with long term goals: Understand how to prioritize new initiatives and actions, while balancing tasks with projects, and processes with systems
  • Outsource to free up time and resources: Build key partnerships with suppliers and service providers to speed up your fulfilment capabilities focus on your core business

Moderated by: Farmer's Dog Sana Raheem Head of Operations Farmer's Dog

Zeroodle Vaneet Khurana VP Operations & Supply Chain Zeroodle

Casper Scott Breitenother Former VP of Data Analytics Casper

1005
Case study: Managing and evolving supply chain processes to maintain 100% YoY business growth
  • Partnership: Finding and maintaining a strong relationship with business partners and logistics providers<
  • Integrate data sets to simplify your supply chain: Discuss how to unify management systems including orders, inventory and e-commerce to get a clearer picture of inventory positioning effectiveness
  • Hiring for growth: How to keep a lean but effective team to take on the task of significant growth

Glossier Sarah Hague Executive Director Logistics Glossier

1030
Panel session: Keep up with your customer without breaking the bank
  • Evolve your customer service: Explore best practice approaches to continually enhance your offering to customers, without risking over-investment
  • Focus on ROI: Understand the needs of your high-value customers to ensure you invest time and resources in the most profitable areas
  • Streamline your operations: Identify and eliminate processes that inflate costs without adding value, including in transportation, procurement, waste and poor forecasting

LJM Group Kenneth Moyer Partner – Vice President of Supply Chain Strategies LJM Group

Horizon Group Nancy Marino Chief Operating Officer Horizon Group

Gabi Weisel Director Global Indirect Procurement

1115
Morning Break
Network design optimization
Warehousing and logistics strategy

Moderated by Nancy Marino, Chief Operating Officer, Horizon Group

1200
QVC case study: Dropship to expand your eCommerce business
  • Develop a winning dropship strategy: Gain tips and insights into creating and implementing your strategy
  • Increase your inventory instantly: Explore the competitive advantages of dropship for your inventory range and availability
  • Ensure supply chain visibility: Implement centralized processes to enable you to communicate guidance and updates to your partners in real time

QVC Russell Kirkland Senior Manager Drop Ship Fulfillment QVC

How to Get Best-in-Class Parcel Shipping Rates

A lot of changes are happening today with DHL, TNT, UPS and FedEx and the levels of complexity surrounding today’s contracts. Gain valuable insight to negotiate better transportation pricing contracts and manage carrier contract changes. Learn how you can achieve best-in-class pricing and reduce overall shipping costs by 15-25%. You will walk away from this informative session with a new perspective on how to negotiate with the carriers.

  • Tips to negotiate better discounts from former DHL, TNT, UPS and FedEx VP’s and pricing managers
  • How to establish shipping costs benchmarks prior to beginning any carrier negotiations (Europe & North America)
  • Ways to reduce the impact of accessorial charges and other not so obvious contract fee's
  • What can a shipper do to offset these new pricing changes?
  • Gain a better understanding of the impact these changes are going to have on your company; How much of your transportation spend is in accessorial charges or base rate charges.
  • Parcel (DHL, TNT, UPS, FedEx), both European and North America shipping solutions

AFMS Mike Erickson CEO AFMS LLC

1225
Lowes case study: Use stores to grow your omnichannel business
  • Use stores as a key node: Implement a winning fulfillment strategy to optimize your Click & Collect, ship-from-store and “endless aisle”
  • Drive cost efficiencies: Hear about the innovations Lowes Foods introduced to enhance their instore fulfillment
  • Scale eCom delivery capabilities: Create new order management processes and increase fulfilment to offer shorter and accurate delivery windows

Lowes Foods Lee Lambeth Director of eCommerce Operations Lowes Foods

1250
Optimize your network for your omnichannel business
  • Analyze your existing network: Assess the effectiveness of your current nodes in terms of cost and speed to choose the best new processes to adopt
  • Align your fulfillment strategy with your business goals: Understand how to make best use of warehouses, DCs, FCs, flagship stores, small stores, suppliers and 3PLs
  • Unite the nodes across your network: Explore how cloud-based systems can enhance replenishment and fulfillment efficiencies by simplifying communication

Onera Sahil Gupta CEO & Co-Founder Onera

dicks_sporting_goods Scott Casciato Senior Director – eCommerce Fulfillment & Customer Service DICK’S Sporting Goods

1330
Lunch Break
Collaboration and partnership
1430
Panel session: Culture, partnership, collaboration and passion are key for supply chain success
  • Innovate without investment: Hear ways to generate solutions that resolve supply chain challenges when there is not enough IT budget to implement new technologies
  • Break down internal silos to nurture innovation: Hear examples of how marketing, sales and supply chain functions are working together to deliver impressive results
  • Treat your suppliers as your partners: Discuss which processes you can introduce with your suppliers to promote innovative solutions for your business

Moderated by: JHL Solutions Juli Lassow Founder & Principal JHL Solutions

Birchbox Pooja Agarwal VP Operations Birchbox

GEODIS Americas Mike Honious COO GEODIS Americas

Peter Thomas Roth Sarah Filderman SVP Global Supply Chain Peter Thomas Roth

1530
End of D3 2019
Monday 6 May – D3 Kick Off day
1500
New for 2019 – Innovation Showcase

Are you disrupting how retailers run their supply chain? If so, we want to hear from you!

In partnership with Bain Capital Ventures, the Innovation Showcase will give five start-ups with less than $10million in outside capital the opportunity to pitch their supply chain innovation. Demonstrate how your product will transform a retailer’s supply chain to ultimately enhance customer value.

Enter today – contact Emma at ebanymandhub@eft.com

Bain Capital Ventures Jamison Hill Principal Bain Capital Ventures

1600
New for 2019 – The Amazon Effect masterclass

Find out how to design and implement strategies and programs that helped the online giant expand into physical grocery retailing worldwide.

The 60-minute workshop will delve into:

  • How a customer-centric focus can create a self-disrupting supply chain
  • Amazon’s decision to acquire Whole Foods
  • Leveraging your supply chain services to disrupt beyond your sector
  • What to look for when building a team of fearless innovators within your organization
1700
Interactive Roundtable Discussion: What does your future workforce look like? Achieving a skilled workforce in a digitalized business environment
  • Understand the new rules: Digitization disrupts the traditional working environment – discuss the new emerging roles which are replacing more traditional supply chain functions.
  • Identify the required skills: Gain clarity on the skills sets your workforce require to compete in a rapidly changing “delivery first” retail environment.
  • Develop and source the right people: Discuss the best strategies to educate employees with the right skills and acquire new skills.

Daniela Wiehenbrauk Professor for Retail Management DHBW Heilbronn

Register Now

There are only a limited number of passes left - Secure your place to this sell out event!

Tuesday 7th May – Day one
The latest trends and developments

Moderated by Kevin Zhang, Principal, Bain Capital Ventures

Understand what your competitors are doing to differentiate themselves. With both opportunities and challenges in rapidly investing in omnichannel supply chain capabilities, recognize the trends in customer behavior that you can use to step ahead.

0845
Opening Keynote: The state of retail in 2019 – What does the future hold?
  • Retail trends: Gain insights and stats from the world’s most trusted retail trade association to identify the biggest opportunities and the obstacles you will need to overcome
  • Cross-border eCommerce: Keep up with upcoming global developments in eCommerce delivery integration and how they will be affected by customs, tax and excise
  • The impact of trade wars: Learn how your business may be affected by the impact on the global supply chain of critical shipping chokepoints and trade tariffs

National Retail Federation Jon Gold VP Supply Chain and Customs Policy National Retail Federation

0915
Amaze customers: from design to delivery
  • Know your customers: A winning supply chain strategy to fulfil clients’ expectations in a fast-moving world
  • Think global: Shaping a commerce strategy that supports the tensions that come with rapid growth and frequent changes in different markets
  • Add value with innovation: A business with innovative solutions to overcome the ever-changing challenges of a high growth volume company

Farfetch Luis Teixeira CSCO Farfetch

0945
The Key Differentiator - How to attract and retain the best talent by making collaboration part of your cultural DNA

Find out how you can differentiate your omnichannel business by fostering a culture of collaboration.

  • Establish a framework for talent management: Align your team and talents by understanding the different needs of millennial, baby boomer and Gen X staff
  • Unite functional goals: Learn how to break silos and bring functions together to achieve common organizational goals
  • Reinvent the corporate workplace: Find out how to encourage and create a platform that enables intrapreneurship and smarter ways of working

La-Z-Boy Darrell Edwards SVP Chief Supply Chain Officer La-Z-Boy

1015
Morning Break
1130
Keynote Session: Play the long game to succeed in today’s omnichannel reality
  • Position yourself for long-term wins: Discover ways to transform your supply chain to support a grand vision of the future that looks beyond the yearly targets
  • Set your new benchmark for success: Hear about the latest metrics that leading retailers are using to measure their omnichannel strategies
  • Empower your staff with new goals: Motivate your teams with the right incentives and set ambitious but achievable targets to realize your supply chain vision

Best Buy Wes Whalberg Director, Innovation and Field Operations Best Buy

ATTAbotics Scott Gravelle CEO ATTAbotics

IBM Paulo Carvao General Manager IBM US Distribution Market

Forrester Sucharita Kodali Retail Industry Analyst Forrester

Envista Jim Barnes CEO enVista

1200
The future of logistics is open: How collaboration is creating competitive advantage for retailers and brands
  • Structural flexibility & access to scale: learn how collaboration drives value in logistics networks
  • The digital logistics ecosystem: hear about new technologies that are enabling greater levels of collaboration
  • The world is changing fast: understand how your business can thrive through asset-lite agility

Best Buy Karl Siebrecht Co-Founder & CEO Flexe

1230
Lunch Break
Inventory optimization and demand planning

Moderated by Nancy Marino, Chief Operating Officer, Horizon Group

1345
Unify supply chain systems for an end-to-end business strategy
  • Communicate quickly and efficiently with all stakeholders: Optimize your end-to-end supply chain with a full visibility strategy
  • Improve demand planning: Find out how to consolidate multiple forecasting systems with cutting-edge technologies
  • Identify gaps in processes: Improve business performance with a flow strategy that uses data collaboratively

MIT Himanshu Rautela Supply Chain Researcher MIT

1410
Farmbox Direct case study: How precision in demand planning drives success
  • Meet customer demands: Find out how to create accurate forecasts for seasonal and perishable produce and market it in the right areas
  • Analyze customer buying patterns: Improve your forecasting precision with detailed analysis of historical and promotional purchasing patterns
  • Scale seamlessly: Implement processes with suppliers and carriers that enable large-scale demand planning in line with customer needs

Farmbox Direct Ashley Tyrner Founder and CEO Farmbox Direct

1435
Fireside chat: Digitizing Your Supply Chain: Control Tower Visibility, Blockchain Transparency
  • Visibility: Gain a 360 view of activity and assets shared by you, your suppliers, and your customers
  • Transparency: Understand how permanent, shared document library keeps everyone on same page
  • Digitization: Transform your systems of record into a system of engagement

Neurored Joseph Hudicka US Managing Director Neurored

Supply Chain Technologies Jonathan McCutcheon Principal Supply Chain Technologies

Carvana Leslie O'Regan-Yount Senior Product Manager – Supply Chain Carvana

1505
Panel session: Achieve greater inventory orchestration
  • Accurate inventory planning and replenishment: Discuss the benefits of frequent replenishment cycles to avoid over or under-stocking while balancing costs
  • Reposition inventory in real time: Recognize how a unified inventory system enables you to manoeuvre stock across your entire network, efficiently and cost-effectively
  • Collaborate for enhanced customer fulfilment: Understand the processes you need to implement to make inventory insights more available to key decision makers

Fred's Arthur Van Der Stuyf VP Logistics & Distribution Fred's

ToolsGroup Pat Smith Managing Director ToolsGroup

Enveyo Coby Nillson CEO & Founder Enveyo

Supply Chain Planning Himanshu Rautela Senior Manager Supply Chain Planning

Last mile disruption

Moderated by Poonam Goyal, Senior US Retail Analyst, Bloomberg

1345
Provide consumer choice, convenience and control without breaking the bank
  • Understand your customers’ priorities: Analyze buying patterns and evolving preferences to deliver bespoke offerings and generate increased repeat business
  • Open new lines of communication: Discover ways to provide your consumer greater visibility of their delivery and options for changing preferences on the fly
  • Choose the right metrics of success: Discuss the value of KPIs such as successful first-time deliveries and customer satisfaction

REI Matt Bergerson Director Omnichannel Operations REI

1410
Case study: How NYC is innovating to overcome the growing supply chain pain points facing urban areas
  • Collaborating: Find out how New York transportation departments are working together to prevent urban infrastructure from impeding business
  • Maximizing modes of transportation: Learn about the NYC Economic Development Center’s plans to invest $100million to alleviate congestion in the rail and maritime sectors
  • Reducing the last mile carbon footprint: Hear about new initiatives including zero emission vehicles, off-hour deliveries and the expansion of the clean fleet programme

Moderated by: Company_Name Gerry Bogacz Planning Director New York Metropolitan Transportation Council

Company_Name Ryan White Director of Freight Initiatives – Ports and Transportation Department New York City Economic Development Corporation

Company_Name Mike Stamatis President Red Hook Container Terminal LLC

Company_Name Diniece Peters Director - Office of Freight Mobility New York City Department of Transportation

Company_Name Becky Bradley Executive Director Lehigh Valley Planning Commission

1450
Delivery in the Age of Amazon

With so many delivery models and fulfilment options to choose from, everyone is asking the same question: how do you provide the perfect customer delivery experience at a price point that makes sense for both the consumer and the business?

This presentation will cover the critical issues businesses need to consider establishing successful delivery operations, including: 

  • Choosing the delivery model that is right for your organization
  • Optimizing delivery flows to deliver ideal customer experiences
  • Selecting the technologies you need to ensure positive ROI
  • Ensuring visibility and control over third-party delivery providers

Bringg Guy Bloch CEO Bringg

1515
Panel session: Innovate to drive efficiencies in the last mile
  • Enhance last mile customer interaction: Give your customer control of their last mile experience with real time communication technology
  • Trial innovative urban delivery methods: Explore new partnerships - including bikes, shared services, locker boxes and access points – to improve your last mile proposition
  • Gain real-time visibility: Discover the new tech that enables better management of your carriers and partners in the last mile

Moderated by: Bloomberg Poonam Goyal Senior US Retail Analyst Bloomberg

Convey Rob Taylor Founder & CEO Convey

easypost Liam Chennells Group Commercial Director EasyPost

Roadie Marc Gorlin Founder & CEO Roadie

SEKO Brian Bourke Vice President-Marketing SEKO Logistics

1600
Afternoon Break
Reverse logistics optimization
The Shared Economy boom

Moderated by: JHL Solutions Juli Lassow Founder & Principal JHL Solutions

1630
MM. La Fleur case study: Implementing returns as a strategic advantage
  • Speed up the returns cycle: Develop a reverse logistics strategy that reduces times to warehouse and back out to customers
  • Treat returned products as working capital: Use sophisticated inspection models to manage and resell your stock at full price
  • Learn from every return: Enhance decision making company-wide with a culture of returns analysis, including measuring behavioral patterns

MM La Fleur Ron Arad VP Supply Chain MM. La Fleur

Panel session: Optimize costs and step up customer service through new partnerships
  • Embrace the sharing economy: Understand the benefits of tapping into existing resources to drive cost savings, efficiencies, speed and sustainability across your supply chain
  • Combat the capacity crunch: Explore new non-competitive retail partnerships and technologies such as digital freight marketplaces
  • Leverage a shared network: Discover how the sharing economy is making premium real estate accessible for improved storage, distribution and fulfilment

Moderated by: JHL Solutions Juli Lassow Founder & Principal JHL Solutions

Flexe Karl Siebrecht Co-Founder & CEO Flexe

C.H. Robinson Kevin Abbott Vice President, - North American Truckload C.H. Robinson

1700
Panel session: Reduce waste and increase efficiencies with a winning returns strategy
  • Win customer loyalty with your environmental policy: Explore the eco-friendly initiatives you can integrate into your returns strategy to save money and build your brand
  • Process returns quickly: Work with your supply chain partners to ensure that returned stock is resold, recycled or bundled efficiently and profitably
  • Control your returns: Implement forecasting processes and data analytics to determine returned inventory placement

B-Stock Eric Moriaty VP B-Stock

Reverse Logistics Association Tony Sciarrotta Executive Director Reverse Logistics Association

Home Depot Joy Hicks Sr. Manager Channel Control, Reverse Logistics Home Depot

1745
End of Day One
1800
The Infamous D3 Rooftop party sponsored by DSCO

Register Now

There are only a limited number of passes left - Secure your place to this sell out event!

Wednesday 8th May – Day Two
Supply chain acceleration

Moderated by Kevin Zhang, Principal, Bain Capital Ventures

Find out how to create nimble omnichannel networks that scale and adapt to handle changes as they arise.

0900
From moving iPhones to moving weed: How a former Apple executive is scaling up the supply chain of the fastest-growing cannabis company

This session explores the booming cannabis industry, and what it takes to set up and scale the supply chain and operations of MedMen – the fastest growing cannabis company – also lauded as the ‘Apple Store of Weed’

  • What’s common between MedMen and Apple: Understand the commonalities between the supply chains and the brands – including store display, consumer perception, special logistics requirements given the high-value small item, and how to approach building the supply chain for it
  • Scaling up for exponentially growing demand: Understand how to keep up with very high demand through vertical integration
  • Expanding distribution nodes for wider reach and quicker delivery: Understand how MedMen is adding additional distribution nodes through strategic acquisitions and integrating it into its existing supply chain for a wider reach and quicker delivery time

MedMen Ben Cook COO MedMen

0925
eCom Disruptors: Accelerate and scale your eCom with a high-performing supply chain
  • Shape a long-term strategy: Meet current and future demand patterns through planning and strategic alignment to manage capacity and peak requirements
  • Achieve quick wins in line with long term goals: Understand how to prioritize new initiatives and actions, while balancing tasks with projects, and processes with systems
  • Outsource to free up time and resources: Build key partnerships with suppliers and service providers to speed up your fulfilment capabilities focus on your core business

Moderated by: Farmer's Dog Sana Raheem Head of Operations Farmer's Dog

Zeroodle Vaneet Khurana VP Operations & Supply Chain Zeroodle

Casper Scott Breitenother Former VP of Data Analytics Casper

1005
Case study: Managing and evolving supply chain processes to maintain 100% YoY business growth
  • Partnership: Finding and maintaining a strong relationship with business partners and logistics providers<
  • Integrate data sets to simplify your supply chain: Discuss how to unify management systems including orders, inventory and e-commerce to get a clearer picture of inventory positioning effectiveness
  • Hiring for growth: How to keep a lean but effective team to take on the task of significant growth

Glossier Sarah Hague Executive Director Logistics Glossier

1030
Panel session: Keep up with your customer without breaking the bank
  • Evolve your customer service: Explore best practice approaches to continually enhance your offering to customers, without risking over-investment
  • Focus on ROI: Understand the needs of your high-value customers to ensure you invest time and resources in the most profitable areas
  • Streamline your operations: Identify and eliminate processes that inflate costs without adding value, including in transportation, procurement, waste and poor forecasting

LJM Group Kenneth Moyer Partner – Vice President of Supply Chain Strategies LJM Group

Horizon Group Nancy Marino Chief Operating Officer Horizon Group

Gabi Weisel Director Global Indirect Procurement

1115
Morning Break
Network design optimization
Warehousing and logistics strategy

Moderated by Nancy Marino, Chief Operating Officer, Horizon Group

1200
QVC case study: Dropship to expand your eCommerce business
  • Develop a winning dropship strategy: Gain tips and insights into creating and implementing your strategy
  • Increase your inventory instantly: Explore the competitive advantages of dropship for your inventory range and availability
  • Ensure supply chain visibility: Implement centralized processes to enable you to communicate guidance and updates to your partners in real time

QVC Russell Kirkland Senior Manager Drop Ship Fulfillment QVC

How to Get Best-in-Class Parcel Shipping Rates

A lot of changes are happening today with DHL, TNT, UPS and FedEx and the levels of complexity surrounding today’s contracts. Gain valuable insight to negotiate better transportation pricing contracts and manage carrier contract changes. Learn how you can achieve best-in-class pricing and reduce overall shipping costs by 15-25%. You will walk away from this informative session with a new perspective on how to negotiate with the carriers.

  • Tips to negotiate better discounts from former DHL, TNT, UPS and FedEx VP’s and pricing managers
  • How to establish shipping costs benchmarks prior to beginning any carrier negotiations (Europe & North America)
  • Ways to reduce the impact of accessorial charges and other not so obvious contract fee's
  • What can a shipper do to offset these new pricing changes?
  • Gain a better understanding of the impact these changes are going to have on your company; How much of your transportation spend is in accessorial charges or base rate charges.
  • Parcel (DHL, TNT, UPS, FedEx), both European and North America shipping solutions

AFMS Mike Erickson CEO AFMS LLC

1225
Lowes case study: Use stores to grow your omnichannel business
  • Use stores as a key node: Implement a winning fulfillment strategy to optimize your Click & Collect, ship-from-store and “endless aisle”
  • Drive cost efficiencies: Hear about the innovations Lowes Foods introduced to enhance their instore fulfillment
  • Scale eCom delivery capabilities: Create new order management processes and increase fulfilment to offer shorter and accurate delivery windows

Lowes Foods Lee Lambeth Director of eCommerce Operations Lowes Foods

1250
Optimize your network for your omnichannel business
  • Analyze your existing network: Assess the effectiveness of your current nodes in terms of cost and speed to choose the best new processes to adopt
  • Align your fulfillment strategy with your business goals: Understand how to make best use of warehouses, DCs, FCs, flagship stores, small stores, suppliers and 3PLs
  • Unite the nodes across your network: Explore how cloud-based systems can enhance replenishment and fulfillment efficiencies by simplifying communication

Onera Sahil Gupta CEO & Co-Founder Onera

dicks_sporting_goods Scott Casciato Senior Director – eCommerce Fulfillment & Customer Service DICK’S Sporting Goods

1330
Lunch Break
Collaboration and partnership
1430
Panel session: Culture, partnership, collaboration and passion are key for supply chain success
  • Innovate without investment: Hear ways to generate solutions that resolve supply chain challenges when there is not enough IT budget to implement new technologies
  • Break down internal silos to nurture innovation: Hear examples of how marketing, sales and supply chain functions are working together to deliver impressive results
  • Treat your suppliers as your partners: Discuss which processes you can introduce with your suppliers to promote innovative solutions for your business

Moderated by: JHL Solutions Juli Lassow Founder & Principal JHL Solutions

Birchbox Pooja Agarwal VP Operations Birchbox

GEODIS Americas Mike Honious COO GEODIS Americas

Peter Thomas Roth Sarah Filderman SVP Global Supply Chain Peter Thomas Roth

1530
End of D3 2019

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