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Conference Agenda

Pre-conference Day (16th October) :

Workshops - 3pm – 5pm
Welcome Address & Reception – 5pm onwards

Day 1 (17th October) :

Registration – 7:00am
Start – 7: 45am
Finish – 6:00pm

Day 2 (18th October) :

Start- 7:45am
Finish – 3:15pm


Day 1 - October 17th

07:30
Registration Opens
7:45
-
8:00
eyefortransport Welcome Address & Chairman's Opening Remarks

eyefortransport (eft) Sarah Reynolds Project Director eyefortransport (eft)

eyefortransport (eft) Danielle Horsnell Research Director eyefortransport (eft)

Hughenden Consulting Hugh Williams Managing Partner Hughenden Consulting

Keynote
08:00
-
08:30
KEYNOTE: TBC
3PL Sessions
8:30
-
9:00
PRESENTATION: Innovation in Logistics

Session details TBC…

DHL Global Forwarding Joeri Kuik Vice President, Global Head of Lead Logistics Partner (LLP)/ Integrated Logistics Divisional Innovation Officer DHL Global Forwarding

9:00
-
9:30
PANEL: What defines a logistics business in the 21st century?

This session explores the evolving role of the 3PL at the hands of technology. We have collated questions from our research to open the conference with a ‘quick fire’ session to help set the scene and stir up some debate over the next 2 days.

Join a panel of tech-driven logistics and incumbent 3PLs as they debate the nature of a modern logistics business and determine how to maintain relevance in the age of digitalisation; from commoditisation-driven automation to customer value creation.

  • Metrics: What metrics should you look at to gauge a 3PL’s success?
  • Investment: What have the key areas of 3PL investment been for our panel?
  • Margins: How have margins been impacted by technology shifts in the past few years and how are they expected to continue toe impacted?
  • A 3PL’s core: Where does your company fall on the people/process/technology balance? Has this shifted recently?
  • Technology: How does technology impact strategic direction and customer relationships? How does technology impact your financial structuring?
  • Automation: Will automation dictate who survives in the 3PL industry?
  • Logistics start-ups: The new tech-driven 3PL – disruptor or the future? Uncover the true value proposition they bring to customers
  • Customer requirements: What metrics do customers use for vetting logistics providers? Beyond cost, where do specialisation, customer service and technology sit?
  • Talent requirements: How is technology tech-driven altering the skill-set requirements of logistics talent?

CHEP Enrique Garcia SVP Supply Chain Europe CHEP

QuiCargo Avishai Trabelsi CEO & Co-Founder QuiCargo

Cargonexx Rolf-Dieter Lafrenz CEO and Co-Founder Cargonexx

INSEAD Ernst Hoestra Entrepreneur in Residence INSEAD

9:45
-
10:00
PRESENTATION: The big data opportunity: leveraging optimization technology in the supply chain

In all industries there is a trend of collecting Big Data, also for 3PLs. You store data on service times, travel times and all other variable factors you come across during the day. This data can be used to optimize your supply chain.

  • Improving your supply chain: there are many areas in which a supply chain can be improved, think about lower costs or better delivery performance. Learn more about how this improvement can be achieved.
  • Handling disruptions: having a static plan is not sufficient. During the day there are disruptions and when this happens you still need to have a good plan.
  • Being able to respond fast: fast beats big. Being able to respond fast is key in handling disruptions and keeping your customers satisfied.

Quintiq Lieke Schreurs Senior Algorithm Expert Quintiq

10:00
-
10:45
Coffee Break
10:45
-
11:15
PRESENTATION: Taking your 3PL from tech-user to tech-innovator
  • Building a successful innovation roadmap: Learn how to build your own specialist innovation structure and translate innovation investment strategies into ROI and a competitive advantage
  • Tech-driven logistics are taking market share - how do you stem the flow? How established 3PLs are leveraging technology investments to drive innovation, enable global operations and ward off the threat of tech-driven competition
  • Improving customer-driven innovation through collaboration: Hear from successful Customer/LSP collaborations on how they adopted new technologies and developed their own innovation processes for greater gains

Bolloré Logistics Jean-Yves Gras Executive Vice President Supply Chain & Logistics Bolloré Logistics

11:15
-
11:45
Presentation: The New Rules of Logistics

This presentation explores the dramatic changes that have impacted the logistics market over the past couple of years and the imperative to move towards customer-centric operations in order to remain relevant and viable.

Bringg Raanan Cohen CEO Bringg

11:45
-
12:15
PRESENTATION: Window shopping the logistics-tech market – where to focus your investment

Hear industry case studies from companies who are leveraging cutting-edge technologies for differentiation, value creation. Understand where you should be investing.

  • Automation & robotics – where’s the ROI? Understand which modular parts of the supply chain are seeing the biggest gains from automation; from the latest applications of robotics in the warehouse to automating processes and administrative jobs
  • AI/Self-learning machines: Find out how you can affordably and effectively implement the technology du jour without having to re-jig your entire operation
  • Chatbots: they've arrived: Hear the first Chatbot case studies for logistics and find out first-hand how this technology can transform your customer service
  • The implications of tech-driven logistics on the workforce: Understand how to redefine the skill-set of your workforce, your company culture and hiring practices to keep pace with the industry

Mentat-IT Frank Salliau Independent Data Scientist & Machine Learning Expert Mentat-IT

Ahlers Stijn Beliën Master student Engineering & Management and intern Ahlers

12:15
-
1:30
Lunch Break
1:30
-
2:15
PRESENTATIONS AND DEBATE: Blockchain – the solution to the industry’s visibility problem?

The one thing that should be on your agenda for 2017 - investigating blockchain. This session - in a series of theory presentations, pilot case studies and an audience debate – will give you key insight into how you can apply the technology to your operations and who can help you in the process.

  • The fundamentals: Learn about blockchain as a concept and the technology behind it, the difference between public and private blockchains - and why this matters to your business
  • The possibilities: Uncover the ways blockchain can transform supply chain; from smart, automated contracts to CSR, quality control and maintenance reporting so that you know when to invest or adopt to take advantage
  • The barriers: Blockchain is a nascent technology and the challenges associated before wide-adoption are huge. Form security to which providers – ask anything and make the first steps in your journey

DINALOG, Dutch Institute for Advanced Logistics Martijn Siebrand Program Manager Supply Chain Finance DINALOG, Dutch Institute for Advanced Logistics

2:15
-
3:00
PANEL: Visibility and e-logistics in the connected age
  • The industry is still grappling with visibility. Why? Identify the continued barriers to end-to-end visibility and learn what role LSPs play in enabling cross-industry openness through policy and technology
  • How to get seamlessly connected: Exploring APIs, data governance and analytics in the role of aiding your connectivity
  • Adapt to more complex customer demands for visibility: Understand the key data that customers need to help them with their visibility and learn what technology to employ to deliver it

GateHouse Logistics Jesper Bennike CEO GateHouse Logistics

Ahlers Christian Leysen Chairman Ahlers

INTTRA EMEA Philly Teixeira President INTTRA EMEA

3:00
-
3:45
Coffee Break
3:45
-
4:15
PRESENTATION: Translating innovation into real customer value
  • From service provider to collaboration enabler: Learn how CHEP drove collaboration between retailer and manufacturer customers to reduce stock-outs, increase visibility and decrease risk
  • Solving the disconnect between marketing and the shop floor: Hear how promo-tracking has allowed CHEP to embed themselves not only into their customers’ supply chains, but into marketing and sales departments too, making them an invaluable partner
  • Go the extra mile and add value: Find out how technological innovation and a partnership with loyalty card providers on in-store pallets has doubled sales for retailer customers

CHEP Christophe Loiseau SVP CHEP

4:15
-
4:45
PRESENTATION: The Human Factor in Logistics

Session details TBC…

CEVA Logistics Bart Beeks MD Benelux CEVA Logistics

4:45
-
5:15
PRESENTATION: Exclusive insight into the state of the market: the 2018 3PL study European launch

Join us for the European launch of the highly regarded annual 3PL Study.

  • Get direct data from thousands of surveyed top shippers and 3PLs on the state of the market and benchmark your operations against the industry standard
  • Explore how both 3PLs and shippers are working together to improve and enhance their businesses and supply chains, with concrete data on 3PL-customer relationship trends
  • Get in-depth insight into 2018’s special topics, alongside the core industry markers:
    • Digitisation and Automation in Logistics
    • Blockchain for Supply Chain
    • Risk and Resilience in 3PL Shipper Relationships

Infosys Consulting Melissa Hadhazy Associate Partner Infosys Consulting

Supply Chain Sessions
8:30
-
9:00
From supply chain to supply network. Gaining the advantage
  • Consolidate your services, systems and software: How to leverage a central operations centre to eliminate small subsidiaries, reduce supply chain complexity and ensure inventory is managed optimally
  • Move from a chain to a network: Discover how building a network oriented supply base for efficient decision-making and increased agility while decreasing risk
  • Building digital collaboration: Find out the best options for building digital connections with your supply chain partners to facilitate your network-oriented supply chain design to become a more centralised organisation
  • Ensure network re-design readiness – creating a technology roadmap: Understand the importance of a shared vision with your strategic partners so you implement the right tech tools to achieve greater visibility and responsiveness together

Colgate Palmolive Ann Tracy VP Customer Service & Logistics and Sustainability Europe Colgate Palmolive

9:00
-
9:30
Rethink, redesign and restructure your manufacturing footprint to stay ahead
  • Model and simulate: Leverage simulation tools to prototype your manufacturing footprint location and ‘what-if’ scenarios to save time and ensure a ‘first time’ right approach
  • Global network expansion: Discover how to provide a more efficient supply network by ensuring manufacturing site selection, capacity utilisation, and product allocation align with shifting customer patterns
  • Increase your strategic flexibility in manufacturing: Key considerations needed for supply chain agility including product demand profiles, innovation portfolios, customer proximity and brand positioning

Coty Paolo Taddeo VP Supply Chain Design Coty

9:30
-
10:00
Take back control! Understand transport companies’ costs and reduce the price you pay for transport.

The trend to ever shorter planning cycles, reduced lead times and higher service levels means there is continued upward pressure on transport costs.

However, shippers can influence the price they pay for transport by understanding the real cost drivers of transport companies and using this knowledge effectively and strategically to adjust their requirements.

The presentation proposes and explains three strategies to take back control of transport costs:

  • OPTIMISE COST VS SPEED - includes ways to ensure time parameters are not over-specified which may result in increased prices
  • STANDARDISE EQUIPMENT - examples of how to complete a cost benefit analysis on any special equipment or requirements versus the additional cost of procurement
  • ANALYSE MARKET DYNAMICS - case studies and advice on why some sites or lanes have structural or organisational issues which affect the price of transport

Freightex Tim Phillips President, Europe Freightex

10:00
-
10:45
Coffee Break
10:45
-
11:30
Find out about ABB’s supply chain transformation journey and how to maximise your value chain architecture to meet today’s customer demands

More information coming soon...

ABB Mark Messow Vice President Supply Chain Excellence ABB

11:15
-
11:45
Pfizer sets new pharma standards in shipment visibility:End-To-End In-Transit Visibility Project
  • Pfizer is setting the new Pharma industry standard by implementing the TrackiT mobile app, the first of its kind in the industry.
  • The project supports Pfizer’s Highly Orchestrated Supply Network program.
  • The app creates full and near real-time visibility on in-transit shipments from internal and external supply locations to market affiliates.

Pfizer Filiz Harnedy Pfizer Intercompany Operations Project and Change Management Lead Pfizer

11:45
-
12:15
Network redesign around the customer
  • Pfizer is setting the new Pharma industry standard by implementing the TrackiT mobile app, the first of its kind in the industry.
  • The project supports Pfizer’s Highly Orchestrated Supply Network program.
  • The app creates full and near real-time visibility on in-transit shipments from internal and external supply locations to market affiliates.

Kimberly-Clark Walaa Maher GCC Region Supply Chain Director Kimberly-Clark

12:15
-
1:30
Lunch Break
1:30
-
2:30
Building a blueprint of your supply chain network
  • Conducting successful network analysis: Gain best practice on performing an analysis of your network by looking beyond labour and transportation costs to customer distribution, availability of suppliers and speed to market
  • Reducing inventory lead times – Location strategy: Learn the key criteria to consider when choosing you customisation centre location within your manufacturing site network to reduce production, handling and storage costs
  • Leveraging your redesigned network for future success: Discover the capabilities of new nodes to help drive innovation, product development and agility

Samsung Diederik Brand Director Business Strategy Samsung

Panasonic Oliver Dieter Philipp Director Supply Chain Strategy & Solutions Panasonic

Bridgestone Henri-Xavier Benoist VP Logistic and Supply Chain Management Bridgestone

2:30
-
3:00
Find out how to leverage the latest technology tools to provide in depth customer insight into your supply chain operations and your overall supply chain network

More information coming soon...

PepsiCo Ivanka Janssen VP Supply Chain ESSA (Europe/sub Saharan Africa) PepsiCo

3:00
-
3:45
Coffee Break
3:45
-
4:15
How smart supply chain segmentation and standardization can deliver world class end-to-end customer experiences
  • How to make deliberate choices of linking business strategies to supply chain strategies to create customer centricity
  • How to use smart supply chain segmentation and supply chain standardization to compete in the market and implement the chosen customer experiences which the organization wants to deliver
  • How to develop supply chain capabilities linked to people, processes, technology and metrics and deploy the chosen supply chain strategy to compete and win being a customer centricity leader

Johnson Controls Frank Vorrath VP Global Supply Chain Johnson Controls

4:15
-
4:45
Consumer journey – the importance of interaction with your customer

More information coming soon...

Reima Oy Nina Anttila CSCO Reima Oy

4:45
-
5:30
Let the customer dictate the rhythm of the supply chain
  • Increase customer lifetime loyalty with segmentation: Gain best practice on how and when to segment your supply chain based on customer needs to help meet their demands and expectations without drastic cost increases
  • Winning the customer: Find out how organizations should plan for and build out a strategy for a better multichannel customer experience – deliver what the customer wants by providing a seamless, unified customer experience where all the channels are joined up, cohesive and integrated
  • Be a value chain orchestrator with the customer at the centre: Respond to the voice of the customer by implementing shared KPIs and horizontal thinking across all business functions, ensuring you have end-to-end alignment that will unlock business growth

GSK Jerzy Glinkowski Consumer Health Europe Supply Chain Lead GSK

ABB Mark Messow VP Supply Chain Excellence ABB

liberty_global Anita Arts Managing Director Global Supply Chain Liberty Global

Annemieke Gelder

Closing Keynote
5:30
-
6:00
KEYNOTE: Customer-driven innovation
  • Become more integrated with your customers: Leverage thought leadership, best practices and technology to add more value to customer relationship
  • Collaborate to innovate: Learn how to successfully incorporate your suppliers and customers into your innovation process to explore new technology and processes and bring new concepts to market
  • Who bears the cost of innovation? Hear case studies on how to make innovation work, how to share the cost and benefits and learn how you can take steps to un-blur the lines of innovation costing with your customer

Schenker AG Tom Schmitt Member of the Board of Management (Contract Logistics/SCM) Schenker AG

6:00
-
7:00
Networking Drinks Reception

Day 2 - October 18th

7:30
Registration Opens
7:45
-
8:00
eyefortransport Welcome Address

eyefortransport (eft) Haley Garner Project Director eyefortransport (eft)

Keynote
8:00
-
8:45
PANEL AND INTERACTIVE DEBATE: Brexit: Are you ready?

The impact on Brexit is going to be significant and can't be ignored. This session will bring together executives who will share their planning strategies, before we ask attendees to gauge the industry’s preparedness of the coming shift.

  • Avoid future Brexit disruptions: A look at the current Brexit pathways. Understand their potential impact on the industry and learn what decisions you can make now to lessen any major disruptions and manage costs
  • Your customers: how are they approaching Brexit? Find out how to retain (and gain) customers as they tackle implications from warehouse locations to manufacturing operations to pricing
  • Brexit – opportunity? From helping customers navigate complexity to providing the agility necessary for their shifting supply chains; what opportunities exist post Brexit?

UPS Richard Currie Director of Public Affairs UPS

3PL Sessions
8:45
-
9:15
PANEL: Customer demands and the impact on warehousing
  • Gain exclusive and fresh insight: Explore industry perceptions on the most desirable logistics locations in Europe and quantify the criteria which influence site selection in this exclusive look at the Prologis-eft European Logistics Hotspot report
  • Customer demands and the impact on distribution: Learn how customer supplier consolidation is impacting warehouse availability to help you hone your location strategy and warehouse capability investments
  • Trends impacting the sector: As the political ground in Europe is shifting, re-examine industry perceptions and understand what these shifts mean from distribution networks

Prologis Dirk Sosef Vice President Research & Strategy Prologis

9:15
-
10:00
PANEL AND INTERACTIVE DEBATE: (Anti-) Globalisation – is it a real threat?

After decades of globalisation and opportunities for logistics businesses in expanding their global footprints, protectionism and anti-trade sentiments could change the status quo. This session will identify the opportunities logistics providers can take advantage of amid instability and uncertainty.

  • Globalisation policy shifts and mitigating the risks: Discover imminent changes and the impact on your operations and how to mitigate any risk or disruption
  • Localism vs globalism - winners and losers: Localism vs globalism - winners and losers: Debate which regions and companies could be at risk of rising prices and labour shortages caused by a potential slowdown of international trade – how will these shifts impact your business – win or lose?
  • The future of global supply chains: Understand how the impact of shifting manufacturing, assembly and sourcing will change their operations… and your business

Jan de Rijk Logistics Sebastiaan Scholte CEO Jan de Rijk Logistics

Momentum Logistics Tom Nauwelaerts Managing Director Momentum Logistics

AsstrA Christoph Szakowski Chief Operating Officer (COO) AsstrA

10:00
-
10:45
Coffee Break
10:30
-
11:00
Harnessing the opportunities of Middle East Africa logistics
  • Get an overview of the logistics of the Middle East Africa region; encompassing the GCC countries, Iran and Iraq
  • Discover the challenges and opportunities currently being faced across the Middle East Africa region in the current and ever-changing political and economic context

Momentum Logistics Tom Nauwelaerts Managing Director Momentum Logistics

11:15
-
11:45
PRESENTATION: New Silk Road Logistics and Transportation on the East-West Axis
  • The Eurasian Logistics Market – explore the new chances and challenges based on the New Silk Road megaproject; should you find a niche or reach out for mega expansion?
  • The state of the 3PL market in Eastern Europe/CIS – how to use Logisitcs Performance Index (LPI) to win as a logistics provider and manage the change driven by an increasing numbers of variable factors (geopolitics, regulations, supply chain talent challenges)
  • Key drivers of reliability as an emerging market logistics provider – know your market and clients, focus on trade lanes and integrated solutions and explore KPIs vs. real customer satisfaction to connect and win

AsstrA Christoph Szakowski Chief Operating Officer (COO) AsstrA

11:45
-
12:15
12:15
-
1:30
Lunch
Supply Chain Sessions
8:45
-
9:15
Cognitive Supply Chain Advisors - How cognitive solutions help IBM's supply chain professionals do their best work ever
  • The amount of information in our supply chains is increasing exponentially and no human can read, see, feel, hear and make sense of all that data that is transforming our work and our profession.
  • How can we provide assistance to our planers, our logistics managers, our supply assurance teams, our engineers and our manufacturing operations on site?
  • IBM's is on it's journey to become a cognitive supply chain, coupling the exponential knowledge digitally available with the exponential power of new technologies. The goal is to augment each supply chain professional with a cognitive advisor at hand.

IBM Matthias Graffe Director of Global Supply Chain Transformation IBM

9:15
-
9:45
Printing - how disruptive to the supply chain is it?
  • Reduce lead times: Leverage 3D printing in the supply chain to reduce manufacturing lead times and allow for new designs to have a shorter time to market
  • The consumer will take charge: Assess the impact of 3D printing and its ability to put the consumer in charge producing a simplified, highly responsive, and infinitely flexible supply chain that fulfills the order
  • Change the nature of manufacturing: Find out how 3D printing allows for additive manufacturing which in turn eliminates repetitive production tasks making way for more sophisticated and complex goods

3D Systems Corporation Chaim Huijsman VP Global Logistics & Distribution 3D Systems Corporation

10:00
-
10:45
Coffee Break
10:45
-
11:15
Omnichannel retail experience – be obsessed with your customer
  • Unlocking your customers: Gain best practice on building an accurate picture of your customer - from creating customer profiles to step by step touchpoint feedback mechanisms
  • Build a strategy for aligning inventory with demand: Learn how segmenting your customer base can help you better align your inventory with expected demand
  • Maintaining your ‘customer-centric’ strategy: Learn how to leverage unstructured data through every customer touchpoint to ensure your omnichannel strategy keeps pace with customer change
  • Defining ‘customer-centric’: Debate the benefits of coordinating with your marketing and sales teams to translate your company vision and brand into your omnichannel operations

Metro AG Patrick Dittli Global Director Supply Chain Management Metro AG

11:15
-
11:45
Unified, connected inventory management– retail’s next frontier
  • Achieving actual end-to-end, real-time inventory visibility: How to leverage inventory tracking technology tools throughout your network to ensure omnichannel agility and avoid overstock
  • Navigate the entire supply chain ecosystem: How to use a collaborative communication platform and a customer coordination strategy to efficiently align your supply chain with demand
  • Inventory management the backbone of your inventory optimisation processes: Improve your forecasting by coordinating data between business silos to better align inventory with demand, to reduce inventory holding costs

Spar International Tom Rose Head of International Operations Spar International

11:30
-
12:15
Harmonising your network with today’s modern ‘anywhere, anytime’ customer
  • Develop a robust omnichannel fulfilment network: Learn how to analyse each of your distribution nodes’ fulfilment potential based on customer demand to redesign and optimise your network
  • Become flexible at every node: Explore the viability of changing nodes within your network from warehouses to storage, fulfilment and distribution centres to increase your omnichannel agility
  • Digitising your distribution network for greater communication: Hear how to digitise your network through inter-departmental coordination and how the various systems in the stack need to interact more cohesively
  • Evolve your fulfilment strategy: Weigh the pros and cons of modern fulfilment strategies to design a system suitable for your customers’ needs: FC vs. drop-ship, etc.

Disney Edwin Van Der Meerendonk VP European Operations Disney

Reima Oy Nina Anttila CSCO Reima Oy

Parcelly Sebastian Steinhauser CEO Parcelly

12:15
-
1:30
Lunch
Closing Keynotes
1:30
-
2:00
Presentation: syncreon + customer

syncreon Colin Enright President Technology EMEA & APAC syncreon

2:00
-
2:30
Presentation: C.H. Robinson

C.H. Robinson Chris Mills Director of Transportation Europe C.H. Robinson

2:30
-
3:15
PANEL: Customer-Driven Trends: The future of the logistics-customer relationship

Hear from a group of 3PL executives and shippers as they debate key statements addressing the future of the logistics-customer relationship. Do they hold true for the few or the many? How would you need to adjust your own growth strategy from these learnings to align with customer demands?"

  • Investment in strategic relationships is redefining a previously service-oriented partnership, and transforming into a more solution-oriented and collaborative relationship
  • Logistics service providers are seeing gains from the differentiation of customer service, emphasizing the personal nature of the business
  • Customer service is gaining momentum on innovation and technology in terms of priority for customers
  • Customers are becoming more global but consolidating suppliers. They want to have one service provider regardless of what country or what continent
  • Innovation is being demanded by the customer, but there’s no willingness from customers to pay for

Greencarrier Freight Services Johan Jemdahl CEO Greencarrier Freight Services

3:15
Conference End

Day 1 - October 17th

07:30
Registration Opens
7:45
-
8:00
eyefortransport Welcome Address & Chairman's Opening Remarks

eyefortransport (eft) Sarah Reynolds Project Director eyefortransport (eft)

eyefortransport (eft) Danielle Horsnell Research Director eyefortransport (eft)

Hughenden Consulting Hugh Williams Managing Partner Hughenden Consulting

Keynote
08:00
-
08:30
KEYNOTE: TBC
3PL Sessions
8:30
-
9:00
PRESENTATION: Innovation in Logistics

Session details TBC…

DHL Global Forwarding Joeri Kuik Vice President, Global Head of Lead Logistics Partner (LLP)/ Integrated Logistics Divisional Innovation Officer DHL Global Forwarding

9:00
-
9:30
PANEL: What defines a logistics business in the 21st century?

This session explores the evolving role of the 3PL at the hands of technology. We have collated questions from our research to open the conference with a ‘quick fire’ session to help set the scene and stir up some debate over the next 2 days.

Join a panel of tech-driven logistics and incumbent 3PLs as they debate the nature of a modern logistics business and determine how to maintain relevance in the age of digitalisation; from commoditisation-driven automation to customer value creation.

  • Metrics: What metrics should you look at to gauge a 3PL’s success?
  • Investment: What have the key areas of 3PL investment been for our panel?
  • Margins: How have margins been impacted by technology shifts in the past few years and how are they expected to continue toe impacted?
  • A 3PL’s core: Where does your company fall on the people/process/technology balance? Has this shifted recently?
  • Technology: How does technology impact strategic direction and customer relationships? How does technology impact your financial structuring?
  • Automation: Will automation dictate who survives in the 3PL industry?
  • Logistics start-ups: The new tech-driven 3PL – disruptor or the future? Uncover the true value proposition they bring to customers
  • Customer requirements: What metrics do customers use for vetting logistics providers? Beyond cost, where do specialisation, customer service and technology sit?
  • Talent requirements: How is technology tech-driven altering the skill-set requirements of logistics talent?

CHEP Enrique Garcia SVP Supply Chain Europe CHEP

QuiCargo Avishai Trabelsi CEO & Co-Founder QuiCargo

Cargonexx Rolf-Dieter Lafrenz CEO and Co-Founder Cargonexx

INSEAD Ernst Hoestra Entrepreneur in Residence INSEAD

9:45
-
10:00
PRESENTATION: The big data opportunity: leveraging optimization technology in the supply chain

In all industries there is a trend of collecting Big Data, also for 3PLs. You store data on service times, travel times and all other variable factors you come across during the day. This data can be used to optimize your supply chain.

  • Improving your supply chain: there are many areas in which a supply chain can be improved, think about lower costs or better delivery performance. Learn more about how this improvement can be achieved.
  • Handling disruptions: having a static plan is not sufficient. During the day there are disruptions and when this happens you still need to have a good plan.
  • Being able to respond fast: fast beats big. Being able to respond fast is key in handling disruptions and keeping your customers satisfied.

Quintiq Lieke Schreurs Senior Algorithm Expert Quintiq

10:00
-
10:45
Coffee Break
10:45
-
11:15
PRESENTATION: Taking your 3PL from tech-user to tech-innovator
  • Building a successful innovation roadmap: Learn how to build your own specialist innovation structure and translate innovation investment strategies into ROI and a competitive advantage
  • Tech-driven logistics are taking market share - how do you stem the flow? How established 3PLs are leveraging technology investments to drive innovation, enable global operations and ward off the threat of tech-driven competition
  • Improving customer-driven innovation through collaboration: Hear from successful Customer/LSP collaborations on how they adopted new technologies and developed their own innovation processes for greater gains

Bolloré Logistics Jean-Yves Gras Executive Vice President Supply Chain & Logistics Bolloré Logistics

11:15
-
11:45
Presentation: The New Rules of Logistics

This presentation explores the dramatic changes that have impacted the logistics market over the past couple of years and the imperative to move towards customer-centric operations in order to remain relevant and viable.

Bringg Raanan Cohen CEO Bringg

11:45
-
12:15
PRESENTATION: Window shopping the logistics-tech market – where to focus your investment

Hear industry case studies from companies who are leveraging cutting-edge technologies for differentiation, value creation. Understand where you should be investing.

  • Automation & robotics – where’s the ROI? Understand which modular parts of the supply chain are seeing the biggest gains from automation; from the latest applications of robotics in the warehouse to automating processes and administrative jobs
  • AI/Self-learning machines: Find out how you can affordably and effectively implement the technology du jour without having to re-jig your entire operation
  • Chatbots: they've arrived: Hear the first Chatbot case studies for logistics and find out first-hand how this technology can transform your customer service
  • The implications of tech-driven logistics on the workforce: Understand how to redefine the skill-set of your workforce, your company culture and hiring practices to keep pace with the industry

Mentat-IT Frank Salliau Independent Data Scientist & Machine Learning Expert Mentat-IT

Ahlers Stijn Beliën Master student Engineering & Management and intern Ahlers

12:15
-
1:30
Lunch Break
1:30
-
2:15
PRESENTATIONS AND DEBATE: Blockchain – the solution to the industry’s visibility problem?

The one thing that should be on your agenda for 2017 - investigating blockchain. This session - in a series of theory presentations, pilot case studies and an audience debate – will give you key insight into how you can apply the technology to your operations and who can help you in the process.

  • The fundamentals: Learn about blockchain as a concept and the technology behind it, the difference between public and private blockchains - and why this matters to your business
  • The possibilities: Uncover the ways blockchain can transform supply chain; from smart, automated contracts to CSR, quality control and maintenance reporting so that you know when to invest or adopt to take advantage
  • The barriers: Blockchain is a nascent technology and the challenges associated before wide-adoption are huge. Form security to which providers – ask anything and make the first steps in your journey

DINALOG, Dutch Institute for Advanced Logistics Martijn Siebrand Program Manager Supply Chain Finance DINALOG, Dutch Institute for Advanced Logistics

2:15
-
3:00
PANEL: Visibility and e-logistics in the connected age
  • The industry is still grappling with visibility. Why? Identify the continued barriers to end-to-end visibility and learn what role LSPs play in enabling cross-industry openness through policy and technology
  • How to get seamlessly connected: Exploring APIs, data governance and analytics in the role of aiding your connectivity
  • Adapt to more complex customer demands for visibility: Understand the key data that customers need to help them with their visibility and learn what technology to employ to deliver it

GateHouse Logistics Jesper Bennike CEO GateHouse Logistics

Ahlers Christian Leysen Chairman Ahlers

INTTRA EMEA Philly Teixeira President INTTRA EMEA

3:00
-
3:45
Coffee Break
3:45
-
4:15
PRESENTATION: Translating innovation into real customer value
  • From service provider to collaboration enabler: Learn how CHEP drove collaboration between retailer and manufacturer customers to reduce stock-outs, increase visibility and decrease risk
  • Solving the disconnect between marketing and the shop floor: Hear how promo-tracking has allowed CHEP to embed themselves not only into their customers’ supply chains, but into marketing and sales departments too, making them an invaluable partner
  • Go the extra mile and add value: Find out how technological innovation and a partnership with loyalty card providers on in-store pallets has doubled sales for retailer customers

CHEP Christophe Loiseau SVP CHEP

4:15
-
4:45
PRESENTATION: The Human Factor in Logistics

Session details TBC…

CEVA Logistics Bart Beeks MD Benelux CEVA Logistics

4:45
-
5:15
PRESENTATION: Exclusive insight into the state of the market: the 2018 3PL study European launch

Join us for the European launch of the highly regarded annual 3PL Study.

  • Get direct data from thousands of surveyed top shippers and 3PLs on the state of the market and benchmark your operations against the industry standard
  • Explore how both 3PLs and shippers are working together to improve and enhance their businesses and supply chains, with concrete data on 3PL-customer relationship trends
  • Get in-depth insight into 2018’s special topics, alongside the core industry markers:
    • Digitisation and Automation in Logistics
    • Blockchain for Supply Chain
    • Risk and Resilience in 3PL Shipper Relationships

Infosys Consulting Melissa Hadhazy Associate Partner Infosys Consulting

Supply Chain Sessions
8:30
-
9:00
From supply chain to supply network. Gaining the advantage
  • Consolidate your services, systems and software: How to leverage a central operations centre to eliminate small subsidiaries, reduce supply chain complexity and ensure inventory is managed optimally
  • Move from a chain to a network: Discover how building a network oriented supply base for efficient decision-making and increased agility while decreasing risk
  • Building digital collaboration: Find out the best options for building digital connections with your supply chain partners to facilitate your network-oriented supply chain design to become a more centralised organisation
  • Ensure network re-design readiness – creating a technology roadmap: Understand the importance of a shared vision with your strategic partners so you implement the right tech tools to achieve greater visibility and responsiveness together

Colgate Palmolive Ann Tracy VP Customer Service & Logistics and Sustainability Europe Colgate Palmolive

9:00
-
9:30
Rethink, redesign and restructure your manufacturing footprint to stay ahead
  • Model and simulate: Leverage simulation tools to prototype your manufacturing footprint location and ‘what-if’ scenarios to save time and ensure a ‘first time’ right approach
  • Global network expansion: Discover how to provide a more efficient supply network by ensuring manufacturing site selection, capacity utilisation, and product allocation align with shifting customer patterns
  • Increase your strategic flexibility in manufacturing: Key considerations needed for supply chain agility including product demand profiles, innovation portfolios, customer proximity and brand positioning

Coty Paolo Taddeo VP Supply Chain Design Coty

9:30
-
10:00
Take back control! Understand transport companies’ costs and reduce the price you pay for transport.

The trend to ever shorter planning cycles, reduced lead times and higher service levels means there is continued upward pressure on transport costs.

However, shippers can influence the price they pay for transport by understanding the real cost drivers of transport companies and using this knowledge effectively and strategically to adjust their requirements.

The presentation proposes and explains three strategies to take back control of transport costs:

  • OPTIMISE COST VS SPEED - includes ways to ensure time parameters are not over-specified which may result in increased prices
  • STANDARDISE EQUIPMENT - examples of how to complete a cost benefit analysis on any special equipment or requirements versus the additional cost of procurement
  • ANALYSE MARKET DYNAMICS - case studies and advice on why some sites or lanes have structural or organisational issues which affect the price of transport

Freightex Tim Phillips President, Europe Freightex

10:00
-
10:45
Coffee Break
10:45
-
11:30
Find out about ABB’s supply chain transformation journey and how to maximise your value chain architecture to meet today’s customer demands

More information coming soon...

ABB Mark Messow Vice President Supply Chain Excellence ABB

11:15
-
11:45
Pfizer sets new pharma standards in shipment visibility:End-To-End In-Transit Visibility Project
  • Pfizer is setting the new Pharma industry standard by implementing the TrackiT mobile app, the first of its kind in the industry.
  • The project supports Pfizer’s Highly Orchestrated Supply Network program.
  • The app creates full and near real-time visibility on in-transit shipments from internal and external supply locations to market affiliates.

Pfizer Filiz Harnedy Pfizer Intercompany Operations Project and Change Management Lead Pfizer

11:45
-
12:15
Network redesign around the customer
  • Pfizer is setting the new Pharma industry standard by implementing the TrackiT mobile app, the first of its kind in the industry.
  • The project supports Pfizer’s Highly Orchestrated Supply Network program.
  • The app creates full and near real-time visibility on in-transit shipments from internal and external supply locations to market affiliates.

Kimberly-Clark Walaa Maher GCC Region Supply Chain Director Kimberly-Clark

12:15
-
1:30
Lunch Break
1:30
-
2:30
Building a blueprint of your supply chain network
  • Conducting successful network analysis: Gain best practice on performing an analysis of your network by looking beyond labour and transportation costs to customer distribution, availability of suppliers and speed to market
  • Reducing inventory lead times – Location strategy: Learn the key criteria to consider when choosing you customisation centre location within your manufacturing site network to reduce production, handling and storage costs
  • Leveraging your redesigned network for future success: Discover the capabilities of new nodes to help drive innovation, product development and agility

Samsung Diederik Brand Director Business Strategy Samsung

Panasonic Oliver Dieter Philipp Director Supply Chain Strategy & Solutions Panasonic

Bridgestone Henri-Xavier Benoist VP Logistic and Supply Chain Management Bridgestone

2:30
-
3:00
Find out how to leverage the latest technology tools to provide in depth customer insight into your supply chain operations and your overall supply chain network

More information coming soon...

PepsiCo Ivanka Janssen VP Supply Chain ESSA (Europe/sub Saharan Africa) PepsiCo

3:00
-
3:45
Coffee Break
3:45
-
4:15
How smart supply chain segmentation and standardization can deliver world class end-to-end customer experiences
  • How to make deliberate choices of linking business strategies to supply chain strategies to create customer centricity
  • How to use smart supply chain segmentation and supply chain standardization to compete in the market and implement the chosen customer experiences which the organization wants to deliver
  • How to develop supply chain capabilities linked to people, processes, technology and metrics and deploy the chosen supply chain strategy to compete and win being a customer centricity leader

Johnson Controls Frank Vorrath VP Global Supply Chain Johnson Controls

4:15
-
4:45
Consumer journey – the importance of interaction with your customer

More information coming soon...

Reima Oy Nina Anttila CSCO Reima Oy

4:45
-
5:30
Let the customer dictate the rhythm of the supply chain
  • Increase customer lifetime loyalty with segmentation: Gain best practice on how and when to segment your supply chain based on customer needs to help meet their demands and expectations without drastic cost increases
  • Winning the customer: Find out how organizations should plan for and build out a strategy for a better multichannel customer experience – deliver what the customer wants by providing a seamless, unified customer experience where all the channels are joined up, cohesive and integrated
  • Be a value chain orchestrator with the customer at the centre: Respond to the voice of the customer by implementing shared KPIs and horizontal thinking across all business functions, ensuring you have end-to-end alignment that will unlock business growth

GSK Jerzy Glinkowski Consumer Health Europe Supply Chain Lead GSK

ABB Mark Messow VP Supply Chain Excellence ABB

liberty_global Anita Arts Managing Director Global Supply Chain Liberty Global

Annemieke Gelder

Closing Keynote
5:30
-
6:00
KEYNOTE: Customer-driven innovation
  • Become more integrated with your customers: Leverage thought leadership, best practices and technology to add more value to customer relationship
  • Collaborate to innovate: Learn how to successfully incorporate your suppliers and customers into your innovation process to explore new technology and processes and bring new concepts to market
  • Who bears the cost of innovation? Hear case studies on how to make innovation work, how to share the cost and benefits and learn how you can take steps to un-blur the lines of innovation costing with your customer

Schenker AG Tom Schmitt Member of the Board of Management (Contract Logistics/SCM) Schenker AG

6:00
-
7:00
Networking Drinks Reception

Download your event brochure

Full speaker list • Full conference agenda • Audience breakdown

Day 2 - October 18th

7:30
Registration Opens
7:45
-
8:00
eyefortransport Welcome Address

eyefortransport (eft) Haley Garner Project Director eyefortransport (eft)

Keynote
8:00
-
8:45
PANEL AND INTERACTIVE DEBATE: Brexit: Are you ready?

The impact on Brexit is going to be significant and can't be ignored. This session will bring together executives who will share their planning strategies, before we ask attendees to gauge the industry’s preparedness of the coming shift.

  • Avoid future Brexit disruptions: A look at the current Brexit pathways. Understand their potential impact on the industry and learn what decisions you can make now to lessen any major disruptions and manage costs
  • Your customers: how are they approaching Brexit? Find out how to retain (and gain) customers as they tackle implications from warehouse locations to manufacturing operations to pricing
  • Brexit – opportunity? From helping customers navigate complexity to providing the agility necessary for their shifting supply chains; what opportunities exist post Brexit?

UPS Richard Currie Director of Public Affairs UPS

3PL Sessions
8:45
-
9:15
PANEL: Customer demands and the impact on warehousing
  • Gain exclusive and fresh insight: Explore industry perceptions on the most desirable logistics locations in Europe and quantify the criteria which influence site selection in this exclusive look at the Prologis-eft European Logistics Hotspot report
  • Customer demands and the impact on distribution: Learn how customer supplier consolidation is impacting warehouse availability to help you hone your location strategy and warehouse capability investments
  • Trends impacting the sector: As the political ground in Europe is shifting, re-examine industry perceptions and understand what these shifts mean from distribution networks

Prologis Dirk Sosef Vice President Research & Strategy Prologis

9:15
-
10:00
PANEL AND INTERACTIVE DEBATE: (Anti-) Globalisation – is it a real threat?

After decades of globalisation and opportunities for logistics businesses in expanding their global footprints, protectionism and anti-trade sentiments could change the status quo. This session will identify the opportunities logistics providers can take advantage of amid instability and uncertainty.

  • Globalisation policy shifts and mitigating the risks: Discover imminent changes and the impact on your operations and how to mitigate any risk or disruption
  • Localism vs globalism - winners and losers: Localism vs globalism - winners and losers: Debate which regions and companies could be at risk of rising prices and labour shortages caused by a potential slowdown of international trade – how will these shifts impact your business – win or lose?
  • The future of global supply chains: Understand how the impact of shifting manufacturing, assembly and sourcing will change their operations… and your business

Jan de Rijk Logistics Sebastiaan Scholte CEO Jan de Rijk Logistics

Momentum Logistics Tom Nauwelaerts Managing Director Momentum Logistics

AsstrA Christoph Szakowski Chief Operating Officer (COO) AsstrA

10:00
-
10:45
Coffee Break
10:30
-
11:00
Harnessing the opportunities of Middle East Africa logistics
  • Get an overview of the logistics of the Middle East Africa region; encompassing the GCC countries, Iran and Iraq
  • Discover the challenges and opportunities currently being faced across the Middle East Africa region in the current and ever-changing political and economic context

Momentum Logistics Tom Nauwelaerts Managing Director Momentum Logistics

11:15
-
11:45
PRESENTATION: New Silk Road Logistics and Transportation on the East-West Axis
  • The Eurasian Logistics Market – explore the new chances and challenges based on the New Silk Road megaproject; should you find a niche or reach out for mega expansion?
  • The state of the 3PL market in Eastern Europe/CIS – how to use Logisitcs Performance Index (LPI) to win as a logistics provider and manage the change driven by an increasing numbers of variable factors (geopolitics, regulations, supply chain talent challenges)
  • Key drivers of reliability as an emerging market logistics provider – know your market and clients, focus on trade lanes and integrated solutions and explore KPIs vs. real customer satisfaction to connect and win

AsstrA Christoph Szakowski Chief Operating Officer (COO) AsstrA

11:45
-
12:15
12:15
-
1:30
Lunch
Supply Chain Sessions
8:45
-
9:15
Cognitive Supply Chain Advisors - How cognitive solutions help IBM's supply chain professionals do their best work ever
  • The amount of information in our supply chains is increasing exponentially and no human can read, see, feel, hear and make sense of all that data that is transforming our work and our profession.
  • How can we provide assistance to our planers, our logistics managers, our supply assurance teams, our engineers and our manufacturing operations on site?
  • IBM's is on it's journey to become a cognitive supply chain, coupling the exponential knowledge digitally available with the exponential power of new technologies. The goal is to augment each supply chain professional with a cognitive advisor at hand.

IBM Matthias Graffe Director of Global Supply Chain Transformation IBM

9:15
-
9:45
Printing - how disruptive to the supply chain is it?
  • Reduce lead times: Leverage 3D printing in the supply chain to reduce manufacturing lead times and allow for new designs to have a shorter time to market
  • The consumer will take charge: Assess the impact of 3D printing and its ability to put the consumer in charge producing a simplified, highly responsive, and infinitely flexible supply chain that fulfills the order
  • Change the nature of manufacturing: Find out how 3D printing allows for additive manufacturing which in turn eliminates repetitive production tasks making way for more sophisticated and complex goods

3D Systems Corporation Chaim Huijsman VP Global Logistics & Distribution 3D Systems Corporation

10:00
-
10:45
Coffee Break
10:45
-
11:15
Omnichannel retail experience – be obsessed with your customer
  • Unlocking your customers: Gain best practice on building an accurate picture of your customer - from creating customer profiles to step by step touchpoint feedback mechanisms
  • Build a strategy for aligning inventory with demand: Learn how segmenting your customer base can help you better align your inventory with expected demand
  • Maintaining your ‘customer-centric’ strategy: Learn how to leverage unstructured data through every customer touchpoint to ensure your omnichannel strategy keeps pace with customer change
  • Defining ‘customer-centric’: Debate the benefits of coordinating with your marketing and sales teams to translate your company vision and brand into your omnichannel operations

Metro AG Patrick Dittli Global Director Supply Chain Management Metro AG

11:15
-
11:45
Unified, connected inventory management– retail’s next frontier
  • Achieving actual end-to-end, real-time inventory visibility: How to leverage inventory tracking technology tools throughout your network to ensure omnichannel agility and avoid overstock
  • Navigate the entire supply chain ecosystem: How to use a collaborative communication platform and a customer coordination strategy to efficiently align your supply chain with demand
  • Inventory management the backbone of your inventory optimisation processes: Improve your forecasting by coordinating data between business silos to better align inventory with demand, to reduce inventory holding costs

Spar International Tom Rose Head of International Operations Spar International

11:30
-
12:15
Harmonising your network with today’s modern ‘anywhere, anytime’ customer
  • Develop a robust omnichannel fulfilment network: Learn how to analyse each of your distribution nodes’ fulfilment potential based on customer demand to redesign and optimise your network
  • Become flexible at every node: Explore the viability of changing nodes within your network from warehouses to storage, fulfilment and distribution centres to increase your omnichannel agility
  • Digitising your distribution network for greater communication: Hear how to digitise your network through inter-departmental coordination and how the various systems in the stack need to interact more cohesively
  • Evolve your fulfilment strategy: Weigh the pros and cons of modern fulfilment strategies to design a system suitable for your customers’ needs: FC vs. drop-ship, etc.

Disney Edwin Van Der Meerendonk VP European Operations Disney

Reima Oy Nina Anttila CSCO Reima Oy

Parcelly Sebastian Steinhauser CEO Parcelly

12:15
-
1:30
Lunch
Closing Keynotes
1:30
-
2:00
Presentation: syncreon + customer

syncreon Colin Enright President Technology EMEA & APAC syncreon

2:00
-
2:30
Presentation: C.H. Robinson

C.H. Robinson Chris Mills Director of Transportation Europe C.H. Robinson

2:30
-
3:15
PANEL: Customer-Driven Trends: The future of the logistics-customer relationship

Hear from a group of 3PL executives and shippers as they debate key statements addressing the future of the logistics-customer relationship. Do they hold true for the few or the many? How would you need to adjust your own growth strategy from these learnings to align with customer demands?"

  • Investment in strategic relationships is redefining a previously service-oriented partnership, and transforming into a more solution-oriented and collaborative relationship
  • Logistics service providers are seeing gains from the differentiation of customer service, emphasizing the personal nature of the business
  • Customer service is gaining momentum on innovation and technology in terms of priority for customers
  • Customers are becoming more global but consolidating suppliers. They want to have one service provider regardless of what country or what continent
  • Innovation is being demanded by the customer, but there’s no willingness from customers to pay for

Greencarrier Freight Services Johan Jemdahl CEO Greencarrier Freight Services

3:15
Conference End

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Complete speaker line-up • Program for all tracks & sessions • Audience breakdown